Redwood Pet Hospital-Veterinary Wellness Centers

So far so good here. Took my dog here after discovering a discount for teeth cleaning on groupon. Read their reviews on Unilocal and decided to go with them full time. After I brought my dog in for a consultation before going forward with the cleaning, I was relieved how friendly and knowledgable the staff and vets were. I took my dog in yesterday and picked him up the same day, he was quite groggy last night but I knew that as the guy at the front desk told me a rundown of things that probably would occur behavior wise from my dog. You want to feel like you’re a customer not a burden when you’re giving a business money for services. This place makes you feel that way.

Honestly I wouldn’t go here again. They gave me little to no information about my cat except what they found online, which I could have easily done. And then charged me a ridiculous amount without any diagnostic or anything. Won’t be wasting my time it money there again.

Great practice. Caring staff. Knowledgeable and friendly Vet. Not expensive compared to most.
You and your pet will be satisfied!

Unfortunately, I will be switching from Redwood Pet Hospital (1 mile from my home) to Marin Pet Hospital (almost 50 miles away) because I am tired of being overcharged.
Granted, their staff is earnest in their love for animals, but their costs are exorbitantly high for no justified reasoning. Last year they quoted me almost $ 700 (with a $ 200 discount) for my dog, Gus, dental cleaning with no extractions. When I had an acquaintance, who works for a vet, check their quote for accuracy she saw a lot of overcharges were added on simply so they could say they were offering a $ 200 discount. I went to Marin Pet Hospital (where said acquaintance works) and they charged me a total of $ 350, with one extraction and they did an EXCELLENT JOB.
Just this week I took my dog in for an abscess on top of his paw that had ruptured over the weekend. They quoted me nearly $ 500 for a partial sedation to see if there was a foxtail still in there, and almost $ 1000 if full sedation was needed!
Needless to say, we drove Gus up to Marin Pet Hospital, they took a look and took the thorn out with no sedation needed! Redwood Pet Hospital never even offered this logical, viable, affordable option. $ 130 total with antibiotics and my pup is healthy and happy again!

I would recommend this place for the medical care of your dog but not for boarding.
I’ve taken my dog there twice for examinations. The nurses/​vets are professional and courteous with the exception of their attempts to push additional veterinary services on you. They definitely care about the animals they are serving while they are serving them.
In regards to boarding, I left my dog there for about 7 days during a vacation last year. When I returned she was far skinnier than she was when we had left. She had flea bites all over her bottom and a large growth on her leg which turned out to be cancerous. We had the growth removed by another vetirinary hostpital. It took her several days to recover from the stress of being kenneled there and I’ve had her boarded elsewhere without any issues.

My neighbor 15 years ago said you need to go to Redwood Pet Hospital. I was having alot of problems with Woodside Veterinarian Clinic and we always felt we were being ripped off for all services.
So for about 12 years now, we have been taking all of our dogs there. We started out with Dr. Shannon and fell madly in love. When she retired, we were a bit skeptical that the practice would change.
There has been alot of turnover in vets due to Dr Hadad owning other pet facilities. But we have no complaints. Everyone is well trained, very professional, don’t have long waits and they follow up with calls to make sure we have gotten the best service possible.
Dr. Tang is our current vet. She is very enthusiastic and willing to go the extra mile. She is very approachable and available for conversations when you call, which was not the case in the past. Not that the vet did not get back to us, but it would sometimes take all day.
Hats off to Redwood Pet, Annie and Buddy love you.

I’ve been wanting to review Redwood Pet Hospital for a while. Though we needed to switch to their sister hospital in San Carlos a while back (by no fault of Redwood Pet Hospital though… I moved and it’s closer to me), I have nothing but good things to say about Redwood Pet Hospital.
We’ve been bringing my cats here for a number of years. The staff is great. Always helpful and caring towards your pet. They are also great on the phone. I’ve never received nothing but professionalism from the front desk staff. The doctors are great. Dr. Kellogg is amazing! I’ve never experienced a vet who was so caring as her. My cat has an anxiety issue and when it was at it’s worst, Dr. Kellogg would call me once a week just to see how things were going and to offer suggestions and advice. That’s service.
My cat has also had baths here quite a few times. They bathed him, trimmed his nails, and even put on Soft Paw claw covers for me. My cat always came home happy and not stressed out.
This is a great pet hospital. They really care about the animals and are compassionate. Great vet all around!

They really overdo it here. I took my dog in for a cut on his paw and they wanted to charge $ 900 just to EXAMINE him (xray, clip and clean, IV, sedation, etc.). Sheesh. I told them to clip and clean ($ 40) and see what they can tell after that. It just seems they find a way to charge you the MOST instead of the LEAST. You need to talk them out of their excessive charges, which you really shouldn’t HAVE to do.

I kenneled my dog here in January 2012 and he came back flea bitten! I could not believe it. Even worse, my dog is a show bred labrador and the vet identified him as a «mix»! If you can’t even tell what a labrador looks like i have no confidence in your veterinary abilities. And forget kenneling your dog here unless you want a flea bitten dog!
When I asked for tour of the facilities I was shocked to see the local animal shelter has nicer digs for their dogs. I wonder if temporarily abandoning my dog at the shelter would have been better for him than paying for the service I got at Redwood Pet Hospital!

I scheduled an appointment to get my cat earmite medication. i knew the cat had earmites. They charged me over $ 120 and did not even have the medication for the cat. Several services were conducted without my authorization. They then suggested I drive 26 miles up the 101 on a Friday at 5 PM to get the medication they did not have. The didn’t seem to care that the cat was suffering (his ears were bleeding and he kept shaking his head)
They seemed to care more about getting more money out of me.
I will not be coming back.

When the new owner took over this vet office it went to hell. They are all about the money. Now they shut it down and let everyone go.

I forgot to mention Ms. Mikaela! This wonder woman ALWAYS has my «special» food in stock for my «special» boys! What can I say? They are alllllll wonderful. Oh and FYI — Dr. Kellogg is back in the house! Yipee!

All I have to say is that the people who have rated this clinic with five stars are either A) employees of this office OR B) wealthy pet owners. I have been taking my two dogs here for two years and use to LOVE it. Something has changed… the last two times we have gone, they always try and suggest services that cost soooo much money and aren’t necessary. The final straw that I recently had was taking my dog there for an abscess in his leg. The vet quoted me a price of over $ 1,000 to take care of it!!! She finally got it down to $ 400.00 which I still felt was on the steep side but, I had to get the wound taken care of.
After a few days, the wound started to swell up again and I decided to try a different clinic suggested by my mother-​in-​law by the name of ADOBE Pet Hospital in Los Altos. Although a bit further from my home, it was definitely worth the drive! I was so worried that this wound on my 13 year old dogs leg was going to be the cause of me having to put him down. We just don’t have the money to spend thousands of dollars on our beloved dogs. We just had a baby and bought a home etc…
Anyhow, we went to ADOBE and saw Dr. Knoles. He was AWESOME!!! Very thorough, sensitive and understanding of our concerns. He was blown away that we would ever think that it would cost so much to take care of this issue. It cost us $ 120 for his fees, wound care, antibiotics and tax out the door!
I feel like Redwood Pet Hospital has lost sight of what practicing medicine is all about… offering great care at a reasonable price! My dog didn’t need to have ANYTHING done that would cost over $ 1,000. To have «exploratory» surgery at ADOBE would have cost half that BUT, it wasn’t even necessary!!!
Shame on you Redwood Pet Hospital. During these tough economic times, you should be ashamed of yourselves.

I had a terrible experience at another vet hospital on Old County in San Carlos, so I came here to get my little one taken care of. I too was impressed with the care of the staff and the concern they exhibited towards my little one. The other place was very cold when dealing with my kitten but here they all tried to engage her and get her to relax when they were examining her. She is still not better but it has only been two days and I am hoping that with each day she will improve. They have followed up with me each day and listened to her symptoms which reassures me that she is okay even if she isn’t quite on the mend yet.

I am so impressed with the care that my pets have received here at Redwood Pet Hospital. I am updating this just because I went from an already perfect score to wishing I could give them 10 stars. My little dog was very very sick and we have been treated with kindness, honestly and respect. Sadly, my little dog did not make it but it was because he was just too compromised. I was so so touched by how kind all were to us after the event. Most impressive, Dr Kellogg who remembered the first time she ever met BamBam. and recounted that day with me. What an amazing doctor… all were amazing :) Highly recommend.

My Miss Molly was not feeling well. I took her to the WONDERFUL people at the Redwood Pet Hospital. They took great care of my baby and are very informative and always willing to explain and go over everything with me concerning my cat’s health. The whole staff is freindly and always there to help. I love the fact that everytime I go in the staff is always smiling. Such a GREAT team!!! I will take all my pets to them and refer all my friends to them as well!!!

Although our visit was an unfortunate one, I wanted to thank Dr. Haddad, and her tremendous staff of medical assistants/​receptionists for giving our baby outstanding treatment and care.
We brought little Kahlua in assuming she had the Parvo Virus as she was lethargic, had vomiting and diarrhea for several hours & wouldnt take any food. Come to find out, our assumptions were correct. She came back with a weak positive for the virus. My brother and I were obviously worried and had heard the horror stories of other dogs with Parvo having to be hooked up to IV’s etc etc.
The Doctors as well as assitants assured us that she didnt look as bad as some of the cases they’ve taken in before and that they would give her antibiotics as well as inject her with fluids to get her hydrated.
Poor Kahlua Unilocaled and Unilocaled but the staff was very calming and considerate of her and her situation. Yes, that may sound silly but as my boyfriend and I love our dogs beyond belief, (I guess some would call it obsessed) we were happy to see a staff with the same regard for others animals as well.
Kahlua responded IMMEDIATELY to the hydration & was back playing within 2 HOURS (yes hours) after leaving the office. She went from knocking on deaths door to her same old silly self. 2 months later she is doing wonderful at 5 months and is the happiest addition to our little family.
We both wanted to thank you all for being so kind to us and wonderful with our dog. Considering the visit was after hours I assumed the charges would be a little steap and to my surprise for the amount of care given & medications our visit was much less expensive then expected. We will be seeing you again for her Annual exam next year!
**One of the vets assistant noticed Kahlua was shivering and cold when we left and wrapped her in a towel once leaving. After washing it and sterilizing EVERY BIT of our house, Kahlua now carries that towel around and sleeps with it in her little bed haha.
THANKYOU :)

My female Husky Annee was attacked by a Pitbull at the Foster City dog park and was nearly killed. She is suffering bad wounds on her neck, close to the jugular. She survived surgery, but has more in a few days when the wound specialist is available.
I drove Annee to the nearest vet in Foster City, but they refused to treat her because the Vet had personal plans and would not stay late. Then I drove her to Adobe in Los Altos, I have been going there for 16 years, who told me to wait for 1.5 hours even though she was bleeding badly because they had 2 other emergencies. I was beside myself and will not be going back there again because I called and they said just bring her in even though I was in Foster City! Then I called Redwood Pet Hospital, back in Redwood City, who was closing in 5 minutes, but stayed open for another 3 hours to treat her wounds.
The Vet saved my dogs life and was very caring and professional. I highly recommend them.

My husband took our 9-​week old puppy here for his physical exam. When I called and talked to the front desk, I was told the physical exam was $ 52 and would include the fecal exam.
I was surprised when my husband told me later that he was charged additional fees for the fecal exam.
This was not well communicated to me and I was misinformed.
Overall, our puppy is healthy but I was disappointed that the front desk did not communicate their total fees.

After our somewhat gruff, old-​school vet in Palo Alto retired, we took our beloved dog, Marshmallow, (yes, that’s her in the picture) to Redwood Pet Hospital. Perfect match. Dr. Shannon is responsible, caring and obviously loves her job. Recently we had to go away for two weeks and we boarded Marshmallow at Redwood Pet Hospital. I made sure I inspected the boarding facilities beforehand. The kennels are quite spacious and immaculately clean. Marshmallow was taken out twice daily for walks and supervised play with the other doggies. When we picked her up, she was happy and healthy.