West Coast Wheels and Tires

I had West Coast Wheel and Tire put on custom rims with tires on my Tesla. They did a phenomenal job, very expedient at a fair price. I highly recommend them !
Best,
David W

Got some good years for a good price installed and balanced service was quick even though it wasn’t a busy day they’re prices are really competitive

~ Stay away! ~ Do NOT pay them cash, you’ll never get it back! ~ These people do not know what they are doing. Take a brief moment to read the other reviews — we’re not the only ones who fell into this den of snakes… They have messed our car up, and on top of everything else they seem have a NO REFUND POLICY — There’s many more reputable & knowledgeable places to buy tires in Redwood City than from these clowns!

Well. They promised to match a price and then didn’t. They then order the wheels and the wheels were different than my request. It took several months to get the center caps that were part of the quote. The caps were wrong and didn’t fit. The tires were a lower grade than the matched price.
Get it in writing and don’t let them put on what was not the original promise. I still have not gotten all of he right stuff and I feel like a I got bait and switched to some junk tires and no centers caps on the wheels. I am tired of fucking around with it. If you have lots of time to waste and don’t care about getting what you ordered this is he place for you.
If I could I would un bolt the wheels and throw them through the front window. I’m done wasting my time with them. I literally have 50 text of why things are fucked up and why they are jacking around trying to complete the job.
Don’t settle for something other than what you bought. Period. Or go down the street and get it done right day one.

I came across this shop as a recommendation from a friend I met in the city. Let me be clear I am not from the Bay Area so I drove over 200 miles to come here and I would say it was well worth it. I am in awe over how good my wheels look. I have a Camaro and they customized it that now whenever I am driving I’m turning heads. The guys here are very knowledgeable in what they do and will give you recommendations based on your car but also help you choose what you think will look best. Definitely recommend this place great prices and very friendly customer service from Aaron and Kenny

This shop is awesome they get everything done right we got our truck done here wheels with a lowering kit great deals too!

I wish I could give no stars at this point.
Had them come look at a car to wrap, I’m not gonna name names but he said they could do it and it’ll be done right.
Long story short they left and told me just to push the wrinkles down as they pop up. After a couple days of leaving in the sun (like I was told to do) the wrap is still peeling and bubbling up. I called and asked for them to come fix it and the guy was original very cool and said sure… After a couple weeks of trying to set a time for him to come fix the minor things that are wrong he said that it’s not his fault and it’s because the car needed to be sanded. (I paid for them to sand it which they lightly sanded and apparently didn’t do it well because the wraps not sticking)
I had high hopes for these guys because I spend a LOT of money on my vehicles and was hoping they were legit because the price was right.
So all in all 95% of the job WAS done and most of it came out good. The other 5% could be fixed and would have saved them a bad review and I would have continued using their services. Unfortunately they are VERY unprofessional and won’t fix their work so they lost my business.
If you VALUE your TIME and CAR, take it somewhere else, these amateurs are just going to take you money and you WILL BE UNSATISFIED with their crappy work/​service

Im not the type of person to call out a business or badmouth a business, so I’m not going to try and steer other potential customers away from this place. But this is my personal experience, review, and opinion of this place. If my review and story helps you out and make a decision on a shop to work with then great.
TL;DR at end to sum up experience and results.
All workers will remain unnamed but you already know who they are.
Saturday March 7^th: call about some wheels, was told to come by and check out what they have «in stock.» Turns out they don’t have them so need to order. Leave a $ 240 deposit through debit card. Rennes csl 1 wheels with tires, lugs, hubcentric rings, mount, balance, tpms swap total of $ 2,240 minus $ 240.00 deposit from debit card.
Monday March 9^th: Stop by to drop of $ 400 in cash to complete deposit. For deposit grand total of $ 640.00 leaving balance due of $ 1,600. At this point I am told the wheels will be in by Thursday ³⁄₁₂ or Friday ³⁄₁₃.
Wednesday March 11^th: Get a call from one of the workers. The wheels may not fit due to offset, the tires need to be a different size but they found online the same car with the same set up and they will order the wheels and will be in by Monday ³⁄₁₆ or Tuesday ³⁄₁₇.
Monday March 16^th: I call and get a response that «we are just waiting on the UPS truck» our system went down over the weekend blah blah blah… Im already frustrated as shit. Like wtf where are my wheels.
Tuesday March 17^th: I call, where the hell are my wheels, I tell them I either I get the wheels or get my deposit back, pick one. They say yeah sorry our system is down and we can’t track orders let me call UPS and I’ll call you back. Well never got a call back, I had to call them back just for them to tell me well they should be here today or tomorrow or Friday since they’re being shipped from New York. Wow, I don’t give a fuck where they’re shipping from, you promised to deliver on a certain day and you haven’t been delivering. These are some low end cheap wheels, how hard are they to get a hold of? They aren’t some ultra rare JDM straight from Japan rare imported wheels.
Wednesday March 18^th, Thursday March 19^th: I keep calling and getting the run around by all of them there. We got a shipment but im not sure if they’re here in the shipment, we have to call ups, we have to see if they were shipped already, we have to track them down, our system is down, we’ll call you back but we won’t though. The dude even asks me to text him a picture of my invoice so he can make sure he has the right set up coming in since the system is down.
Today Friday March 19^th: Call first thing as soon as I wake up. Ask for the person I have been dealing with. They aren’t there until after 2. Call at 2:11 and ask to speak to this person yet again. This is the response «Ohhh yeah he’s here hang on, oh well he’s on the phone with ups but he said he’s asking where your wheels are and he’ll call you back.» 2.5 hours go by, no call back. Surprise surprise…
At this point keep my deposit of $ 640 and I’ll get my wheels from a different much more reliable place that can deliver their product when they say they will deliver. I figure $ 640 is cheaper than my $ 1,300 an hour lawyer and spending any more of my damn time dealing with this company and the people who work for it.
TL;DR: ordered wheels, $ 640 deposit made, call after call and a series of unreturned calls, got the run around from every single person there, wheels not delivered on dates they said would deliver, let the scammers keep my $ 640 deposit since it’s cheaper than my expensive ass lawyer and don’t want to spend any more time dealing with them.

Got new rims, tires, and had a lift/​level installed on my Tacoma. Turned out great! Rick is very knowledgeable and kept me informed throughout the process. Took about two weeks for my rims to arrive, but couldn’t be happier with the end result!

The worst business! Will sell you anything even if they don’t have it in stock, fake promises, broken promises, stealing your money, I can go on and on but the end result was taking them to court. I wont go into details. If I won the court case that is enough to show that they were wrong and steal peoples money and don’t know anything about wheels or balancing. Will ruin your car. NOW THE WORST PART… THEY DONT CARE ABOUT COURT JUDGEMENTS AND WILL NOT PAY! so I guess the best thing to do is avoid the shop and go elsewhere. This is a real review with copy of all court orders and judgements against them. The transaction was at Alum Rock location but redwood city is same and owned by same person. and last thing I remember, TAX FRAUD. Look at your receipt

****This review is for the tire shop side****
I came to this shop about 3 weeks ago and told them i bought my tires from them like a year or so ago and i need my tires balanced because my steering wheel was shaking PRETTY bad when on the freeway. The guy tells me ok, i leave and come back. I take my car on the freeway as im leaving and the problems still there if not worse! So i go back i have the front desk guy come for a test drive with me, to show him the work his guy just did. We go back and talk with the owner and he says oh im going to have to take everything off and look at it and i dont have time today. I asked him if it was safe to drive on a long trip with my 3 year old amd he says YES. Mind you the owner hasnt even looked at my car to know whats going on. You really shouldn’t put your word out there like that because i bet you wouldn’t be driving around like that with your child in the car. So make the long story short i take my car across the street to Acura because my cousin’s a mechanic there… he puts my tires on the balancing maching one side is 60 and one side is 75! (I saw with my own eyes because i couldnt believe it) How is that balanced?! So here we are 3 weeks later and still never heard anything back, of course not because they already took my money. Wont be going back here!

I reffered a friend to this place and he had the worst experience. Read other reviews.

When I first arrived at west coast wheels and tires I picked out a set of wheels and tires. The salesman Rick told me he had checked and confirmed the wheels were ordered. So I paid $ 1000 cash upfront and had a remaining balance of $ 100. The next day I get a call from Rick telling me that wheels were out of stock. That was a lie the wheel company STR does not make the wheel in the size I wanted, I checked with STR myself. Rich then tells me it would be an additional $ 300 for the bigger set. I told him no. West coast wheels and tires found a new set of wheels that looked similar, but they said I had to pay $ 30 extra per wheel for shipping g cost. I told Rick I felt I should not have to cover the shipping. Rick told me he could not do anything about the price I would have to talk to the owner Kenny. When I went to pick up my car after the wheels and tires were put on the owner was «out of town» and could not be reached. After I told Rick my Unilocal review would not be favorable he some how got in contact with Kenny the owner who told him to take $ 40 off the price. When I drove my car off their lot I notice my tire pressure sensor monitor said it needed to be checked. I called west cost wheels and tires but the said the car needed to be driven aleast 20 miles for the sensors to reset. That was a lie as well they forgot to put my sensors back on. When I called the next day Rick confirmed they had forgotten to put the sensors on. I will now have to use a personal day from work to get the problem solved as well as drive in a car with no tire sensors. Which means I would not know if something punctured my tire or if I am leaking air.
UpDate: I went back to west coast to get my sensors back they did offer to put the sensors on but I did not feel comfortable with them working on my car. After all they did not even know they made the mistake I had to call them.

Terrible, unprofessional service. communicated with the shop for 3 days and figured out exactly which rims I wanted. Figured they would have everything ready for when I come in and it wouldn’t take more than 1 – 2 hours. Ended up waiting 6 hours for them to get the rims delivered and installed. They lied twice about the eta of the driver. Non of the employees are friendly what so ever. Seems like most of them just sit around with nothing to do. Wasted my whole day. They don’t even have a power lift in the work station! Place is just a shit-​show. Do not come here if you are looking for quality service.
I usually don’t write reviews even if places are terrible, but these guys gave me way to much time to sit on my phone and think about how shitty their service is.

Great service, I came in for some New tires ended up getting a great deal on some Rims and tires for under $ 1200! Best deal in the Bay Area. Service was fast and easy.

I’ve been meaning to replace my wheels on my 350Z for a while now and since the tires were going bald, I figured I can just get new wheels and tires, and put the custom 3pc to rest. Since I was really concerned about the fitment on my rear wheels, I couldn’t emphasis enough to Kenny that wanted him to test fit the fitment and check out the clearance and stance before I make my purchase. He swore by it that it’ll be perfect and that he’ll take care of it. I told him that my rear tires are approximately 14″ in width with a –19 offset in the rear. He assured that they’re no bigger than 12″. I told him that he was wrong and that he should test fit the rear. Of course once the wheel was mounted, the offset was not even remotely close to what I was looking for. All of a sudden Kenny looked really surprised how big of a difference the gap was, and he told me that he was not aware how wide my fenders were. Once again, I had to emphasize that the rear wheel is 14″ wide, with a 6.75″ backspace with a –19 mm offset.
I told Kenny that I was really disappointed by the fact that he didn’t even hear a word of what I said prior to my making my purchase. Despite his intentions to give me a great deal, all of it went down the drain when he failed to listen to me as a customer. The little saving that he said he gave me, I ended up having to pay extra for over priced spacers and wheel adapter that doesn’t even fit properly and since its not seeded properly I can’t even drive my Z without risking added stress to the studs. Unfortunately, after I left the shop, the slip differential light came on and I was barely moving with the RPM at 5K. I was really worried, Once the tires gained traction, it seemed to be driving normal but a lot slower on the acceleration. I thought to myself, that I wasted my whole day in Redwood City, with a disappointing and very unsatisfactory feeling. Not to mentioned, I spent more money to make my car slower. what a deal. And I have myself to blame for that. I’m sure I could have bought the same wheels at a better price, with the correct fitment somewhere else without the added stress.
Now that I have ordered the proper depth for the spacer, with hubcentric to ensure proper fitment and the clearance if I can get my refund for the spacers that he sold me, I’ll be happy. Will I refer this shop to my Z club, probably not.

This must be the Worst customer service I’ve ever dealt with. They can’t speak to you in a respectful manner & most of these guys looked like they were high and sounded like it as we’ll. it’s a very unprofessional business. That’s the 1^st & LAST time I will ever go to that shop PERIOD.
And as you can see on the 3^rd picture, they have weed and swishers laying around. Very Very unprofessional business.

Came in. started off looking at the euro tek, then there she was. Giovanna. Between the slick talk and good deals, this place is that place you refer to your friends. Kenny, Rick & Enrique are a good team that provide good customer service. Of coarse like any business they want to make money but they also want to make sure your car looks great driving out the lot. Thank youuuuu Julian & Lily

Good price on 2 tires
225÷40÷18 brand new came out to 220 $ total
Quick installation, I was out in 30 minutes!

Worst service ever. I went for some tires and rims. They took all day long to installed them when they finally call me back to pick up my car on my way home the car start making this loud noise in the back wheel i stopped and checked the tire and notice that the lug nuts were loose. I called a family member to pick me up so i can go back to the shop to get a tool to tighten the lug nuts. I asked for the owner which wasn’t there but they told me that he would be in the next day. After i tighten the lug nuts i went back the next day to talk to Kenny about my problem and he said «What do you want me to do about it» and when i said that he should compensate me for my time and me doing his job he responded saying «What i should do is kick your ass and take back my tool».
I DON’T RECOMMEND THIS PLACE TO ANY ONE.