Blinds To Go

From Yoanis the salesman to Louis the guy that installed my blinds my experience was a breeze. I would highly recommend this store for anyone looking for blinds or shades.

I ordered blinds from this location. Unfortunately the lady I worked with seemed to know little to nothing. I’ll give her the benefit of the doubt and assume she was new or training. Either way, with her level of knowledge she should have been shadowing someone and definitely not responsible for full orders. Thank God the manager was there. On another note, my installation is scheduled for tomorrow. I have been trying to call this location for several days and every single time I get «our professionals are busy, please try your call again later».
In a nutshell, I wish I would have gone to the one in Carle Place.

I had the best experience with Blinds To Go and I did not once step foot into the Rego Park store. I called the store and inquired about picking out some vertical blinds but before I went to the store I wanted to contact the installer. The person who answered the phone (male and I cannot remember his name) was extremely helpful. He answered all my questions and provided me with the name of two installers. I contacted the first number he gave me and it was Louis. Hands down he was awesome!!! He came on time and measured my windows. Louis explained everything regarding the options of the opening and closing of the blinds, listened to my needs and answered all my questions. I told him I know what I want and if I went into the store would it be ready in a few days for a specific install date. He said you can either go to the store or order online. He told me to text him the next day when I decided. I contacted him and told him I would like to order online. Within 2 hours Rebeca from the Canadian office called. She e-​mailed me clear pictures of all the blinds I was interested in and the estimates. Within the hour I placed my order. She was great! My order arrived on 11÷23÷15. Louis arrived on time and installed my blinds. A section of the blinds were too long due to the fact that when he measured the length my flooring had not been put down at that time. No problem for Louis. He cut the necessary length to make it flow and problem solved. He also condensed the boxes the blinds came in and took them out with him leaving me with no trash to dispose of. Louis is the go to guy for installations! This is my third time purchasing blinds at Blinds to Go and Louis was the best installer I have ever dealt with!!!

I had a great experience getting my roller shades from Blinds To Go in Queens. My friend recommended Blinds To Go after getting her blinds there.
When I walked into the store, I was helped by Yoanis who was friendly and knowledgable. He helped me choose the right blinds for my space, answered all of my questions, and overall was pleasant to work with. Within two days my blinds were ready to go. When I picked them up I was also helped by a woman who was very nice, helpful and efficient.
I was pleasantly surprised that everyone at Blinds To Go made this experience seamless and easy for me. I also found their prices reasonable compared to other places I looked. And they had a nice selection of blinds.
Overall, I would definitely recommend buying blinds from Blinds To Go.

Blinds To Go is the way to go!!!
Friendly and professional service, good prices and quick and thorough installation. I am very happy.

Good pricing, super prompt measurements, manufacture and install.
Sales person — Jesse — was extremely pleasant, consultative and helpful.
Would be a five star if not for an installer that despite having a van that he brought with the boxes of blinds, threw the empty boxes out in an area that the building does not permit (not a great way to make a first impression coming in as a new tenant — and super reprimanded us for this). When I called installer to please remove the boxes, instead of just figuring out when would work he had a terrible attitude and did not want to do it until I said I would place a stop payment on his check… he then suddenly found time to remove his garbage.
Despite that frustration, great selection, nice customer service and quick timing from day 1 to install. Great option for busy folks!

Waited 20min for pick up… Stop taking the orders and allow 1min for customer who wants to pick up the orders!

I had the pleasure of working closely w/​Mabel w/​my selection process. She was very informative, patient, and overall a great person to work with. I would highly recommend this location based on the service. Also, the blinds themselves (which have already been installed) are of great quality. A win all around!

Yoannis, my salesperson, was fantastic. He listened closely to my needs and gave me gentle guidance without seeming «pushy»… He provided me thorough information about the product giving me greater confidence in my choices. He was outstanding.
My installation experience was equally good. Louis Marin was timely, courteous and efficient. He explained how my blind operated and made sure to tell me that if anything ever goes wrong that I should contact him. He also cleaned up after himself which was, again, very considerate.

I love my new shades. My sales associate was informed and efficient and the blinds were ready in 48 hours!!!

I have placed orders with this location in person 2x (visited at least 4). The salespeople give you one on one attention and are all very helpful and give you a lot of time to decide what product you like. The have window covering from all prices ($ 60 up to $ 400+). I have used their measurement and installation services as well. The guys that come to install are quick, efficient, friendly and professional. I will continue to do business with this location.

Dismal experience. My spring roller blinds stopped rolling back after one day. I took them to the store. They said they would replace them. After a few days they called me to pick them up. When I got home I installed them to find that, once again, they did not work. I suspect they simply repackaged the first set of blinds and handed them back to me. At that point I said I had enough and wanted a refund, which they refused. I then agreed to new blinds but requested the old chain system, which I think is more robust than the spring roller. They agreed to this so a few days later I again went to the store to pick them up. When I arrived home and opened the package found out that the mechanism in one of them was smashed to pieces. That required an additional trip to the store to return them and one more to pick up the repaired unit. Thank God this was the last trip to the store. It’s quite unbelievable that they were so incompetent and that they did not even attempted to make amends. Would only recommend the experience to my worst enemy.

good product, very fast shipping

Beautiful shades — worth spending a little extra.
Staff in the this office are also really friendly.
Overall really impressed

This was my first time back to the store in over 10 years. About six months ago the cords on my blinds in my bedroom broke in varying degrees.
My wife went to the store and was told how to remove the shades.
It did not work and I did not follow up.
Last Friday I got fed up with the way the shades looked and went back to the store.
My sales associate was extremely well versed in providing superior customer service.
When I returned to pick up my blinds the person who waited on me was very courteous and made me feel right at home.
I would recommend this establishment to any of my friends and colleagues

customer service is excellent! its in a good locatio, there is a parking lot.

I found the customer service here to be great. They were informed and helpful, gave me space to think and browse, and gave me tips on what I really needed or didn’t.
The blinds were ready incredibly fast and fit perfectly in the space. I did not pay for delivery or installation as I did both myself, so I cannot speak to that aspect.
But I found they were easy to install independently and I was happy with the selection, pricing, and service provided at this location.

I needed blinds for my apartment. I was apprehensive, given the some of the Unilocal reviews, but it was a great experience. The sales staff, especially Kalena, was very helpful, friendly and polite. They gave me many options and I was able to make an educated decision on what kind of blinds I wanted. I am very happy with this store and would recommend them at any time. I also appreciated the sale– buy one, get 50% off! The lifetime guarantee is awesome.

While my shades are beautiful and the salesperson who assisted us was both knowledgeable and patient (she reconfigured the estimate about 4 times until I was satisfied with both the products and the price point, all the while without any pressure to purchase), I would NEVER recommend doing business with this place.
The trouble started with the installers they recommended. First of all, for the price it is insane that you must pay for installation, but I digress. Both installers’ business cards claimed they would return calls within 24 hours. However, my husband had to call several times until one finally answered because our voicemails were never returned. He came to measure the windows, and we were told Blinds to Go would call when the measurements were in.
Well, Blinds to Go never called so I called them. The girl who answered the phone told me my measurements never came in, and she didn’t seem too concerned about it. My husband called the installer, who said he had in fact given the measurements to the store. I called back and finally figured out that because the measurements were under my husband’s name, the rocket scientists at the store weren’t able to figure out that it was for my account. So the measurements were just sitting there, and they didn’t think to cross reference it by order or address.
When we were finally able to get the installer to come and install, he gave us a window of between 10 – 2. He didn’t come until 4 in the afternoon. Furthermore, he was very rude, calling me saying that he couldn’t pick up the blinds because there was a balance on the account in an accusatory tone, insinuating that I couldn’t pay… I took care of the balance (mind you I had tried to do so on a separate phone call but the girl told me to wait until the blinds came in, and at the time of my phone call about them coming in she didn’t remind me to pay). As a side note, I had a coupon that they couldn’t accept on the phone… whatever Blinds to Go.
All of this would be fine… they would have received a decent rating from me… if the blinds actually worked! Oh, the shades in my living room look lovely, but the blinds in the kitchen might as well be from Home Depot, and we might as well have hung them up ourselves. Not to mention that the blackout shades in the bedroom were hung at the front of the window so light comes through the sides (the installer’s assistant did ask us if we wanted them mounted front or back, and when I asked to explain the difference the installer grumbled to him to set it to the front). The best part is that we obviously weren’t going to tip them, but he didn’t even offer us our $ 5 change.

I had a great experience workng with Kalena. She is very professional and knows how to deal wuth customers. I will come back for sure!