Lucky Dental

horrible!!! not child friendly!!! i never do reviews but i signed up just to make this review so no one has to be disappointed like i was…
so unprofessional i wish i could give zero stars!!! dr azbel is so unproffesional and rude i never met a dentist that acts this way and who would wanna come back… my daughter needed her tooth pulled (shes 7) and when he put his hands on her mouth she got frightened and started to cry a little which is expected and he made a face rolled his eyes sucked his teeth and ran out the room came back like a minute later and was like is she ready with a attitude? are you serious?
he made my daughter feel horrible!!!
i wanted to actually curse him out but my daughter was in frontof me and i didnt wanna frighten her more than she was already!!! he made me so uncomfortable i could imagine how my daughter felt or other patients !!! never going back i found a new dentist already
like the other review said if you go to him you must be ridiculously desperate!!! all these good reviews has to be fake!!! i ran out and never came back!!!

I genuinely feel bad for anyone that has to visit this place for dentistry. You are either ridiculously desperate, or are settling for the worst job that can be done. Dr. Azbel is interested in $, and does not care about the long run with patients. These good reviews are either all fake, or they were patients in desperate need and Dr. Azbel sweet talks them. ALL of these negative reviews are pretty much accurate, despite his comments in broken english trying to seem like such a caring and empathetic dentist.
The only lucky thing I got out of this place was… leaving and finding someone else.

I wish I got to visit this place before giving such a low rating. I was really looking forward to going after reading such great reviews but your receptionists are not helpful what so ever and incredibly rude. When you are a receptionist you are responsible for making a good first impression when people walk in the door or call a business. I chose Lucky Dental as my assigned dentist through my insurance and unfortunately cracked my tooth really badly the day before New Years Eve. Understandably I wasn’t expecting for them to be open till Saturday so I called and left a message for them to please return my call. On Saturday I called at 11:30, got no answer. Called at 12:30, got no answer. Called at 2:00 and finally got an answer to be told that they were fully booked and although it was an emergency they were not able to see me till I made an appointment and the only available appointment was for next Friday. I took my business elsewhere and was welcomed with open arms considering my emergency at another dentist. I asked the receptionist if it was abnormal that they refused to see me for an emergency unless I had an appointment. I will be changing my assigned dentist and taking my business elsewhere!

The office did not call me to cancel my appointment. If you make a mistake don’t argue with the patient. Simply explain that you neglected to be diligent.

Dr. Azbel was ruled and told me to go somewhere else if i was unhappy about his work I had to go to fix my tooth more then 3 times I believe maybe even more and I paid 1050 to get it fixed. I as a Patient was stressed out that i had to keep going back, but I always thought that patients are always right and as a business as a DOCTOR would do all you have to do to help … SO I did what I was told to do I found somewhere else.
I Can’t believe that he would say that they don’t have me in there records its a LIE !!
I have the receipt they gave me with the amount I paid. Its sad that a doctor would lie about this just take responsibility and say you messed up that’s all. and by the way I NEVER got any money back nor they EVER offered to give anything back.

It’s embarrassing but my love for candy will never die. Once again I’ve found myself calling Dr. Azbel in need of an appointment ASAP and he is always so accommodating. This man works hard! He squeezed me in again, and I had to wait a little (obviously, since he had his normal scheduled patients) but I left feeling so much better. I had to get my tooth pulled, it was quick and I barely felt a thing at all. Super professional, but you can tell that he genuinely cares about his patients.
You are a God-​send, Dr. Azbel!

Just went in for my annual … great experience. Efficient and painless, what else can a girl ask for? Thank You Dr. Azbel

Nice office and staff at driver-​friendly location. But I must be the very few unlucky to have been serviced there, as Dr. Azbel’s work was super shoddy. There is about 30 minute wait past your appointment time, which isn’t unreasonable in NY. I went in 4 times total, the last being a visit for re-​do of some of the fillings he had just done. In every visit I waited additional 20 – 40 minutes AFTER lidocaine injection, during which he’s performing work on another patient. His drill+filling is very fast, which is great unless the results include 2 wide gaps between teeth (about 10 runs of flossing was required after each meal), sharp edges where the filling hangs over flat surface of teeth (causing a cut on tongue), and too shallow of filling-​in so that chewing on it causes sharp pain. The re-​do visit, he took twice as long for each tooth… perhaps he should have been more thorough to begin with. Frankly I’m shocked most reviewers were satisfied. Maybe he wasn’t happy with my insurance provider? I definitely do not recommend this office.

I had to attend a wedding and decided to bleach my teeth at the last moment. Went to Lucky Dental. Reasonably priced, great service, great result.

Had an 11:00am appointment today. Showed up 10 mins early and was let in by someone working for a business that shares the building. The dentist and his staff was not in yet. I waited for over an hour! No one showed up. If no one was going to work today, I should have received a call to let me know so I can change my appointment. Very unprofessional and a waste of my time.

Completely unprofessional. I was confirmed for a 4 pm appointment on Saturday. I was stressed not to be late because they close shortly after. I took two trains and two buses to get there and find out the doctor is on vacation and receptionist didn’t come in. Why didn’t I get an appointment cancellation phone call? Now I’m still with a crack molar and an inconvenience day.

clean office, friendly receptionist. i’m petrified of the dentist, so i hadn’t gone in a few years, but the dr. was very professional & efficient– my exam, xrays & cleaning were done quickly & painlessly. $ 60 is also a great price for the aforementioned services.

I came to this office for check up and cleaning using their $ 60 special. Office looked clean and modern and the receptionist was very friendly. I were seated promptly and doctor came right in. I were a little surprised that he was the one taking the xrays but he said that his dental assistant got sick so that was ok. Luckily after reviewing the films no cavities were found and doctor proceeded with the cleaning. Cleaning was painless, just a few spots that felt sensitive but doctor explained me that it happens when you don’t get your teeth cleaned every 6 month. After he finished i got a little goody bag with toothbrush and toothpaste and since they promised to give me the same $ 60 special i made an appointment for recall. I guess i will see them in 6 month))

Had a really great experience at Lucky Dental. Came in for an Invisalign consult and was swept of my feet with their price. I do a lot of TV interviews for my business so it’s important that my teeth are perfect! They also offered me Financing with 0% interest and that was it for me. I started my treatment the same day. It’s been a few months and I can see the improvement already. I’m happy Lucky Dental was recommended to me.

I desperately needed to bleach my teeth for a wedding ceremony that I had to attend. As usual, I waited till the last minute. I called a few offices next to my house but they didn’t have the availability, plus the prices were just too high. I didn’t know what to do so i called my girlfriend who lives in Queens and she told me that she has a dentist in her neighborhood, who she has been going to for the last 5 years. According to her, he had gentle hands and good prices, which I learned later for myself. 3 hours later i was siting in the chair getting my teeth bleached. After the doctor was done with me, my teeth looked better than ever. I went to the wedding the next day with the pearly whites and took more pictures than I should have. Lucky Dental saved the day, and I would definitely recommend them to all of my friends and family!!!

I always wanted to get braces to straighten my teeth. Once i realized i could have invisalign instead i wanted it even more. But every place i would go the price was to high for me to afford it. Finally i came across Lucky Dental. I liked the doctor, he explained everything to me step by step, offered payment plan and the price was $ 1.000 cheaper than i was given before. I started the same day, happy with the outcome and even referred few of my friends for the invisalign consultation because the price is unbeatable.

First dental visit in years so not much to compare to. However I did feel VERY rushed. My teeth were very sensitive and the dentist became EASILY annoyed, asking me multiple times if I wanted him to just stop. I thought that was very rude especially after I had explained to him I was nervous it was my first time being to the dentist in forever. I sucked it up let him finish. He also left the back of my front teeth feeling gritty from not finishing the cleaning, because he said I was to sensitive there so he was going to leave it like that. Like I stated in the beginning I haven’t been to a dentist in a while, but I don’t feel as if I received great service.

Always hated going to the dentist and that pain that can last a while if you go to a shitty one. Even though I live in Brooklyn, Bensonhurst area, I went to Dr. Azbel based on a friend’s recommendation for a cleaning and one filling, and boy was this a good choice. I initially had a filling done by another doctor, but could not bite on that tooth because it hurt, and later the filling just fell out. I came back to that doctor and he said that a root canal was needed. I decided to visit Dr. Azbel because my previous dentist was straight up shady.
Dr. Azbel examined the tooth and said that he can do a root canal, my insurance does cover it, but he strongly believes that a good filling can stop the pain, and once you do a root canal your tooth dies, and that can always be done later down the road. I trusted him and made the right decision. A year had passed, my filling does not hurt and feels amazing. As some had said here, it feels great to know that someone will actually listen to your concerns, and will try to save your tooth instead of trying to charge the shit out of your insurance.

My sister gave me a gift certificate for Teeth Bleaching in this office. I went there last Saturday. The place is nice and modern. Doctor is young and handsome and very knowledgeable. He answered all my questions and gave great recommendations. He is also kind of funny. That put me at ease and I was not scared at all. The procedure itself was not painful and I got myself a beautiful smile, so thanks Sister :-)

This has turned into quite the experience.
I had to call this office back in order to get a copy of my medical records, including the x-​rays taken and the course of action to be taken concerning my cavities. This is so I could give them to my new dentist.
Upon calling the office to request these documents, the receptionist asked me why I would not be returning to them and I declined to explain, asking again for my records to be sent to me.
About an hour later the office calls me back, saying they saw the Unilocal review. They apologized. saying they didn’t know I felt that way, and that they would not be charging me so I would be able to see someone else to get my cleaning done. I was ecstatic.
And then she asked me to remove the negative review. I told her I could not do that, but I would amend the review upon receiving my medical records. She then began to try to persuade me to remove the review, citing their reputation. She would not drop the issue. Getting aggravated, I told her this was not about Unilocal,that this about about my medical records, and that I was at work and did not have time to discuss Unilocal with her. She then proceeded to ask me when she would be able to call me back so we COULD discuss it further. I then very abruptly told her not to call me back at all, and just to send me my medical records. Suddenly, she made mention of «if the doctor has time and is not with a client», he would send my medical records. Seriously.
A short while later I received an email with my medical records. Within the email, was yet ANOTHER request to remove the review, again citing their reputation.
So I have amended my rating to two stars since I was not charged for my incomplete service. However I don’t feel any more positively about this business, would not recommend them to anyone, and have asked them to stop contacting me about anything not regarding my teeth, and especially anything to do with Unilocal.
Edited to add: They sent me the following email the same day of this updated review after I requested they not contact me about Unilocal any further: «We have the right to Bill your insurance because the service was completed on that day. We were doing you a favor for not charging it and asked for a favor it return. That was suggested by Unilocal after I contacted them. You wont be contacted no more.»
Edited to add #2: After going to another dentist, I was informed of two things. One being that there is no possible way that the x-​rays emailed to me by Lucky Dental could be of my mouth because the crown that I’ve had for over a year was not present. So those were of no help to us, obviously, and we had to do them over. Furthermore, this new dentist also said Lucky Dental got the placement of my cavities wrong. Instead of having a cavity in two teeth on my left hand side, I actually have one cavity on the left, and another cavity on my right. So he completely missed one and apparently added one that doesn’t exist. The only reason we were able to find this out is because Lucky Dental didn’t charge me, so my insurance covered getting everything done a second time. I will refrain from adding further comment, but the implications of what could have happened had I not gotten a second opinion stand alone, and I have no choice but to return my rating to one star, since apparently there was no part of my procedure that was done properly and I can only count myself lucky they decided not to bill my insurance, otherwise this mistake never would have been caught.
ETA 3÷14÷14: They called and left a voice mail requesting I call them to schedule an appointment, I did not respond.
ETA: 3÷20÷14: They called and hung-​up without leaving a voice mail.
ETA: 3÷27÷14: They called from a different number so I picked up. I asked why they were calling me and the person on the phone seemed confused. The woman said «You were the one that made an appointment». I corrected her, and told her that not only did I NOT make an appointment with them but that I have repeatedly requested their office not contact me and asked her to remove my information from their system. If they keep trying to contact me I will consider changing my number. This is RIDICULOUS.