Metro Car Wash

Went for an interior detail. A little confusion when I dropped it off. But they took the car and when I picked it up. The interior is shiny and new. Thy even cleaned the outside which was covered in mud and wasn’t part of what I asked for (a nice bonus).
I went in after not cleaning the car in over a year, lots of sweaty runners and athletes making the car smell like a sweaty gym sock. Now it’s got that new car smell. Only downside is Unilocal has the wrong phone number. So if you call the number listed it’s not correct. I would recommend. It took less time then expected and very happy with the way it looks and doesn’t smell. I would definitely bring it back for a spruce up again. Reasonably priced too.

I received a coupon for a free basic wash, exterior and interior vacuum, with my oil change. Although there are a couple locations where you can redeem the coupon, I used it immediately. (I might have gone somewhere else had I read these reviews about damage.)
The wash was fine for being free. The result is about on par with what I can do with any automatic car wash and vacuum in the same amount of time.
The location is super convenient and appears to be quite busy at times.

Wow I’m infuriated. I decided to come and get my car washed and leave with scratches on my car. This car isn’t even a year old yet and I have some very obvious scratches from the nasty brooms they use to clean off the cars. I told the workers and no one went to get a manager nor cared to try and fix it. Will never come back.

car wash so-​so. depends on season and how busy they are. my true gripe here is the oil change. been taking wifeys 2012 car there for 3 years, to keep receipts for warranty. synthetic oil and filter, $ 90 each visit. ouch. car starts ticking, of course right after warranty is up. mechanic friend has a look. oil filter clogged with tar like substance, (never changed) oil is black as coal.(never changed) changed my own oil and filter, car quiets right down. back to my own oil changes and hose and bucket for washes in my driveway for me!

Ok exterior wash, but they barely cleaned the inside. You could see large areas of dust on the dashboard in between wipes. Orange peel was left in the floor. And they charge extra for washing the mats.

Beware!
I have been coming to this car wash for 3 years. I’ve read all the reviews and I ignored the warning signs. Between the time, I handed my car over to the illegal employees and the time my car came out of the wash they broke off the passenger side mirror. The entire side mirror unit was ripped off and hanging by the wires.
First the manger try to say it must have happened before my car went into their wash. That is a lie. He treated me as if I was a moron. I told him I know for a fact my passenger side mirror was not broken off at the neck when my car went into the wash. Then the manger told me, «It is not a big deal. Just put some tape on it and it is good as new.» Next, he made a joke, «At least the tape matches your car.» He never apologize. I know accidents happen. What is not acceptable is how the incident was handled. Dishonestly and disrespectful. Beware to all. If there are longer lines it will be worth your wait. Or you will pay more than the car wash posted prices.

They stole my bowl! Don’t leave valuables in your car as they may disappear after the wash.

I just needed my car to shine so this pm exterior wash was perfect. Paid about $ 7. Staff look ready to go home. But then again I wasn’t looking to make friends at a car wash.

If you driving down metro and need to get an oil change just keep driving. Not only do they do a crappy job and over charge the manager is a snake oil salesmen and will B.S. you into spending more money on things that you don’t even need.
P. s. the manager also gets extremely rude when you don’t fall for his tricks

What a poor experience. It’s clean, the people are friendly at first, and the oil change itself seems to be legitimate. However I asked for an oil change, full synthetic oil. I was told mid way that I needed my filters changed (cabin and engine) because they were dirty — I’m pretty sure they were fine but ok … how much could that possibly cost? Apparently it’s not just filters I agreed to, it was a ‘filter package service’ which includes blowing out the vents with compressed air. I wasn’t told the price for this, or the fact that it was a package. When I complained that it doesn’t sound like $ 40 worth of product or service, I was told that the package costs $ 40 with or without the compressed air bit. So I guess buyer beware, and it’s all my fault, but I do feel like their policies had just a little bit to do with my disappointment. I said I’ll never be back, and just like everyone else in NYC they didn’t give a crap in the slightest because there is a throng of others waiting to be ripped off because of imperfect information access. Honest to god though if this place got turned into ANOTHER pet smart, I would be the first to go buy chew toys for a dog I don’t have.
The whole thing came to $ 150 + tax (half of which is filter based costs).
The last time I went to Imperial Hand Wash and Lube just down the street at:
6903 Woodhaven Blvd, Rego Park NY 11 374. In contrast it was awesome: same oil, no nonsense, and a soda for $ 66 + tax.
Both of them give you a voucher for a car wash. Do yourself a favor and don’t come here.

Metro car wash benefits from a prime location on Metropolitan near Woodhaven Blvd, however it is clear that moral is low here. That in turn makes for poor, careless work. I pulled in for a simple, affordable yet effective exterior wash after leaving my car idle for 4 days under a tropical rainforest canopied street (cue picture of motley bird poop… or not.) Firstly, the cost of a daytime exterior wash is not on the menu. This will cost you a solid $ 10 with no bells, whistles, or wax — compare to $ 5 – 8 elsewhere. The full service bump is only $ 2 extra. The intake attendants will rush their attention to you, your questions and your car despite it being slow. Similarly disengaged are the despondent towel guys who act like their world just imploded because you asked them to spray and wipe leftover residue. The two stars are for the soap scrubbing attendants who were earning their living.

Pros: decent exterior job, okay service.
Cons: poor attention to detail on the interior (peep the picture). The location can get very busy since its sandwiched between Trader Joes and Sport Authority. There will be a lot of traffic in the area and sometines the line blocks off the parking lots entrances to other stores; prepare for a headache. There is an additional $ 2.00 charge for mats.
Overall, I’m disappointed because the carwash comes out to about $ 18-​$ 20 after everything is said and done but the job seems incomplete because of the poor job on the interior. I will be looking for another carwash.

So you see on the sign the wash will cost you roughly $ 10 but once all is said and done it was $ 17?
Last time I came here I guess

I usually go to imperial car wash, but this time I decided to try metro car wash. I realized the difference in service. Car still has dirt in bedded in the car when I told the worker he just shrugged his shoulders. Rims are still dirty as well. Spend an extra $ 2 or $ 3 and go to imperial where at least when you complain about something they will take care of it.

Really terrible job. We paid for the super for our SUV. The only clean part was the exterior. The interior was still exactly how I brought it. Never coming back. See my pictures for interior.

Probably the worst car wash I have been to. Very poor attention to detail.
They use old brooms which scratch the finish. All black trimmings looked just as dirty as before the wash. They try to take shortcuts and let the machines do the work. Even when I pointed out a certain area that needed to be cleaned they did not properly clean it. The trunk area was not even vacuumed.
A good indication of a poor wash is when u have to clean it again yourself with a bunch of wipes after they finish.
Problem is that I purchased a booklet for 5 car washes. Now I’m stuck with this place for another 4 washes!
Would definitely not recommend.

This is one of the worst car service center I have ever seen. My VW GTI consumes more Engine Oil and requires infrequent top-​ups. I drove in to check if they have Synthetic oil for its Turbo engine and they said yes. I specified that I dont want a service and just an Oil top-​up. After it was done, I was asked for $ 80 because my car was completely serviced (incl filters changed etc). I refuted but they said — now its done. I paid and left.
After 2 weeks, an ‘engine check’ light and a ‘service now’ light comes on. I went back to this station, and they say that they cant reset the computer because they dont do VW car services. THIS WAS RIDICULOUS! So why did they accept my car then? Greedy bastards!
Now VW wants me to come in for a full service. There is a FAT GIRL sitting on this counter who doesnt know anything close to Customer Service. Despite knowing the issues, she kept on avoiding me and when I finally got irritated with their lousy responses and asked her for a solution, she says why dont u talk to the manager! I cant do anything. he comes in tomorrow morning. I reached next day and called them several times, but there is no response! She was so rude when I asked when is he coming that she literally snapped back literally shooing me off.
I cant believe such businesses exist. Anyway, I’ll make a complain abt this because I have all the invoices for this service.

Extremely unhappy with what they did to my car. I took my car to them for an oil change, it was a holiday and my regular guys were closed. Paid close to $ 80 to have a filter replaced and synthetic oil (bmw 535) it hasn’t been 3,000 miles (synthetic oil user can go up to 5,000) and my car starts shaking and oil light goes on. I take it to my regular guy and he swears to his family that they didn’t use real synthetic Castro oil but a cheaper version.
I would NEVER EVER GO BACK pure scam operation with poor quality. They look all fancy from the outside but Who cares I came for service not for their pretty smiles.
My recommendation AVOID AVOID AVOID you will realize it and it may be too late.

Car wages are hit or miss. This car wash is a hit. There service is always friendly and on point.
My only experience here has been to wash my cars and that’s it.
They also have a lube area that does oil changes and other car liquid related services.
Whenever I come here the cars always come out clean and unscathed.
One gripe that I have is the way you have to pull into the wash area. This is always a pain for the most part. The angel that you have to pull in is awkward and actually interferes with traffic as well as a very busy driveways shared by Home Depot and sports authority.
This car wash also has exterior wash only during off peak hours. If your in the neighborhood this is definitely an ok car wash.
I have it 3 stars due to the terrible entrance.

The one day I was lazy and decided to take my new car down the block to another car wash (LMC), they assaulted the poor vehicle with push brooms (not camel hair brushes– PUSH BROOMS) like professional curlers on crystal meth. The dirt came off, to be sure, but so did the clear coat and half the paint. I think if the car hadn’t rolled away on the track, they might have burned a hole right through the sheet metal and continued on into the earth’s crust with those brooms. But what would you expect from a group of open-​mouthed, drooling automatons? In my neighborhood, it doesn’t matter if the car is 90 percent rust and held together by bubblegum and elastic bands as long as the rims are blinding and you had to take out a second mortgage to purchase them.
Never again. Now I stick with the Metro’s «Special»: quality wash, spray wax, careful hand dry/​buff and tire shine for around 33 bucks.
***Consequently, this is the only place you’re likely to see me slipping a South American gent a few bills for a quality rub job.***