Rego Park Branch Queens Library

This place has potential, but it is in serious need of an expansion that would add a separate floor for the overcrowded children’s section. Thanks to the check-​in/​check-​out machines I haven’t had to deal with the staff much, which seems like a good thing based on the other reviews.

Went to
to check for a book my wife wanted, found out that it was present in this branch. Went to this branch (which is on the way from office to home) and asked the Librarian. She took the ISBN# that i had recorded and gave the book. As it was my first time checking out a book — she very nicely explained the process and also recommended books by the same author. Full 5 stars for the librarian.

One of the best public library near me. Yay they provide you the free printing service with maximum to 20 pages per day.

Too packed and most of the people here are seemingly with no library business.
This is the very legitimate question: there is no reference computer so you have to make a reservation for the internet even just to do a little catalogue job done. I also had to print things out quickly, so I was going out of my way in order to fulfill my small need. As it turned out, after what seemed half an hour, the internet sign up station was not working orderly and kept releasing false reservations and go signals over and over. This ruined my afternoon/​evening and beware those who are eager to fist fight with you just for his/​her net turn.
When I finally asked to get the staff’s attention to set the malfunction straight, the man behind the counter – the former USSR who did not seem to get a grip of communication –very reluctantly presented a show for his working by l e I s u r e l y standing up from his chair and walking around. But in the end, this man mysteriously bullshitted his way out of the situation and disappeared. I was left with the defunct waiting list for another 30minutes. Until I finally got down to one of those unsanitary PC stations, I also got another staff to consult with the situation but she – South Asian female, who seemed not be able to speak without shrieking, with neither correct solution nor interest in offering it. On top of resolving no problem whatsover, she clearly represented the library discipline; ‘Denial is the best way to work your hours out. Blame the victims when any problem took place and get away with it by raising your voice.’ Yes, the quintessential ghetto model.
Toward the end of the waiting, I learned that the computer station was not registering any reservations. The way people used PCs there seemed to be just simple as grabbing whatever looked unoccupied at the moment while readying themselves to pick a fight when anyone claims his/​her turn. Aside from the question if these people are ethically sound enough to live up to this twisted yet still honor enough system, why couldn’t staff simply admit the defunct registering system rather than telling us patrons to follow the empty rule? This is demoralizing given I was cursed by a woman who claimed that she still had some time left. Initially I did not understand – she was speaking in Chinese – , but I got enough dreaded.
This was not really a laughing matter, though, for some branches in Brooklyn system experience a series of serious violent crimes, and assault in the end, over their internet waiting lists; there was a man who was stabbed when he was watching porn in Heights Branch, (which is to be sold btw as of 2013), by another man who got impatient and enraged over the patron’s taking up his time by as inappropriate as porn viewing in the public domain. The saddest anecdote over the demoralizing management of public funding that I could ever note.
To top it all off, why don’t they make the whole branch thoroughly automated with no live staff so that the city no longer would have to pay a dime to those dumb/​retards/​slackers and/​or who do not qualify to sit behind the counters and serve? What can we do when the live staff are getting in our ways and wasting our time (and money)? This is what the city has to take a careful look if they are serious about their worthwhile way of spending our money.
Oh, by the way, never mind those who sit behind self-​check out machines. They are no less than jail guards. Rude and inappropriate. But we should question once in a while what we’ve done to deserve this.

Not the easiest location to get to but the branch manager here is extremely competent and the employees aren’t walking around like they hate being here. Decent selection of items and a little more spacious than some locations.

This library has the meanest, rudest librarians EVER! They act like it’s a bother any time you ask them a question or you need any help. They despise children, and I was a witness when one of them took one child by the arm very aggressively and yelled at them so that the child broke out in tears. I mean, OK I understand that it’s your job to maintain a deathly silence in the library, but a 5-​year old will NOT learn anything other than abuse and aggression when she is shown abuse/​aggression. These ladies need to grow a heart.

Nice branch library. Their Buddhist section has Sangharakshita’s book The Boddhisattva Ideal, maybe a total of 10 books. They have the usual collection of books, periodicals, videos, magazines and computer terminals for internet access, and the haunted people that hang out at the library.