We stared looking into the purchase of a hot tub in May 2015. We visited several dealers in the Rehoboth Beach area. John, the proprietor of New Wave Spas, was the most informative and helpful of all. We chose to make our purchase from John at New Wave Spas. After receiving several electrician estimates which I thought were too expensive, I called John and he provided information about an electrician that he uses. This electrician was the most reasonable priced of all. After we built the patio needed for the hot tub, John and the electrician did their work and we have been joyfully using the hot tub daily.
Mike B.
Rating des Ortes: 5 Rehoboth Beach, DE
We purchased our hot tub here in 2011& I am extremely pleased with not only the tub, but the customer service. John has been most gracious to us over the years. I broke a part & he ordered it from the manufacturer & dropped it off at our home. Last week, I went in there for supplies and told him that one of the pipes inside the tub housing was leaking. After the store closed, on a Saturday no less, he came over to our house to take a look. It turned out that one of the connectors needed to be tightened, so nothing serious. John did it with a smile & at no charge. I would recommend New Wave Spas to anyone who is interested in service beyond the initial sale. That is a rare thing these days.