Department of Motor Vehicles

An absolute nightmare. The line was wrapped around the building this morning and I got there early. I stood in line for an hour to essentially do the dash pass (because they took that away from the reno location) and the estimated wait time keeps going back and forth around an hour for the past hour — don’t really know how that works. So I’m afraid to leave. Another disorganized and extremely unpleasant mess just like DMVs everywhere. This is how I’ll spend my time off from my 50 hour work week «relaxing», at a hot, stuffy, uncomfortable DMV that stinks like bleach and body odor with people coughing and hacking and sneezing around me. I can’t wait to see how much it will cost to register my vehicle. Likely something exorbitant, like the wait time. Because you have the audacity to waste my time and then rob me. It’s 2015, and with all of the many advancements across the board, everywhere, in every aspect of society, the department of motor vehicles still can’t get it together — pathetic. And the best part is all the empty windows with no one working at them that could absolutely expedite this whole thing. I’m utterly disgusted.

Dash pass is awesome and the employees are the best I’ve ever dealt with at a DMV. They’re very helpful.

So I have a problem with a title situation and had to order a duplicate title, but it gets tricky as i live out of state. I had a very sweet representative that helped me, and I am so thankful for there patience with the matter. I was in and out in less than fifteen minutes on tuesday. Thank you

If it wasn’t for the new text-​into-​line feature the DMV would probably be a 1 star experience. The fact that the new feature is available makes visiting this godawful place slightly more bearable. I’ve had a few decent experiences here but mostly bad ones. If Unilocal offered half stars I might go two and a half for the entertainment value. There is always plenty of people watching to do while waiting. I guarantee you will see some interesting folks in this joint… Hey, I may be one of them.

Only one in Reno-​Sparks. Get here early!

Maybe I just got lucky, but it honestly only took me a half hour to renew my driver’s license the other day. Maybe the trick is to go on a Tuesday. The people that helped me were even pleasant.