Evergreen Carpet Care

Hands down the best carpet cleaning business we have worked with. (and we have worked with many). The rates have been very reasonable and the two different cleaning guys have done a great job. We had one stubborn area and they even came back and readdressed the area with amazing results. Furthermore they have always shown up when they said they would, unlike every other company we have worked with.
We have also used them for two emergent cleanings and they were able to accomodate us on the same day. I can’t see trying any other company. I couldn’t recommend Evergreen Carpet Cleaning more than I do.

Rich came to my house and quoted me $ 179 for my whole house (2,000 of carpet area) plus $ 100 to do my microfiber couch. I gave him the OK and left. Came back later in the day and everything was spotless. I was super amazed on how clean the couch because especially because my newborn had been destroying it with details you probably don’t want to hear. It took a while to dry but I’m ok with that. He did it as a one man team too!

Sleazy employees who quote outlandish prices and slash them in half to «hook you up.» Other places do a much better job for way less. Look elsewhere.

We have used Evergreen over the years, and they have always been excellent. They cleaned our carpets and area rugs last week. Everything turned out great, and their prices were very reasonable. We will continue to use Evergreen and refer them to our friends.

Today, I received fantastic customer service from Rich for a 3 room cleaning with pretreatment and enzyme treatment. My carpets look great (and they were really bad). I will definitely be using this service again.

They do communicate well. Carpet cleaning, not so much. Basic service very minimal. I’m glad I had a Costco rug shampoo machine so I could finish the job after the tech said it couldn’t get any better. The second star it’s for being nice and on time.

Had them out to clean carpet and stretch a bedroom. They told me all three needed stretching. Quoted over $ 400 for stretching for two hours labor !!! I had them do one room charged $ 130.00 down from $ 155.00. Still had a little buckling at the door.
The next day one of the bedrooms really buckled after the cleaning.
It just so happened the following day, a carpet installer was across the way. I asked for a quote because of the buckled bedroom after having cleaned. He quoted $ 50.00 per room!!! Also stated that carpet cleaners will push very hard during cleaning to cause buckling for extra work and blame it on the carpet.
Go somewhere else for service. You’ve been warned.

As many others have stated, this company quoted me $ 100 on the phone but changed the price to over $ 300 after they arrived. I said no, and told them to go home. I am glad I did after reading these Unilocal reviews!

Booked an appointment with ease and carpets came out great with a good price. nRich was extremely friendly and worked quickly and efficiently. I would definitely recommend!

I wanted my carpets cleaned right away, so I called this company when my normal carpet company didn’t answer their phone. BIG MISTAKE! First of all, they told me that four rooms would cost approximately $ 100. I did three rooms and it cost $ 700!!!
I asked if I should vacuum prior to the clean. They said no. This didn’t seem unusual as my normal carpet cleaners always vacuum prior to cleaning. Evergreen did NOT vacuum prior to the clean. They RAKED my carpet, instead. I asked for a pet deodorizer, for which they charged about $ 250. All it was was a small amount of liquid added to their normal mix. After they left, my carpet was very crunchy, so I decided to vacuum to try to loosen up the «crunchiness». I was APPALLED by the dirt that came up after the «Cleaning» that Evergreen did. I called to ask them to come back. All they did was hand spray something on my carpets and told me that it was now clean. Save yourself the time and money and go with another company.

We had an office building cleaned and they were extremely late to the appointment. Someone had to come in on a Saturday to open the building for them, and they were over an hour late to the appointment. She then missed a computer repair appointment with Apple because Evergreen was so far behind. This meant that an employee was without their computer for a week because Evergreen can’t stay on schedule.
The quality of work is as you expect when you go with the lowest bidder. They are a true splash-​n-​dash company, and not sure what’s green about them. The office smelled horrible afterwards, there are still stains, and they were rude to our office manager.
In other news, they are half as much as a good company, so if you don’t care about your carpet (move out special) then go for it.

Classic bait and switch! This company should be shut down! My wife scheduled a carpet cleaning and had a coupon for a $ 119 move out special for 4 rooms.
She called them and gave them all the details on the size of the house, etc. When they arrived, their quote of $ 119 + the cost for some extra BS ballooned into a $ 305 bill!
By the time I heard of the massive bill, it was too late. The wife had already given the crook the okay to do the job!
After I got home, I decided to log onto Unilocal and see what others said and I was amazed to see how many others have experienced the exact same bait and switch! This is criminal and hopefully if enough people complain to the FTC, we can get this company shut down.
I wish my wife would learn to read Unilocal before hiring companies. We could have avoided this and so can you if you avoid this scam of a company!

Took advantage of an $ 89 for 4 rooms Facebook special. First off, let me say both the person in the office and the guy doing the cleaning at my house were super nice. What I’m very surprised at was the up selling. I wish I had been informed of this BEFORE they came so I would be aware upfront. My house is TINY and I only needed 3 small rooms cleaned. By the time they added the cost of pre-​conditioning treatment ($ 40) and the cost of a 5×7 rug ($ 35), I was close to double what I originally thought I was going to spend. The job done was pretty good except for one spot that I was told would not be cleaned any better. Strange, since there were other spots that looked far worse off (pet stains) that cleaned up well.
To be fair, I will note they offered to come back and redo the spot as they have a 30 day guarantee, but I haven’t been able to reschedule the appt.

Awesome job! I used these guys to clean our carpets and they did a great job. They were in any out in 2 – 3 hours. For the size of our building they did an outstanding job in a good amount of time. Prices are a bit on the high size but their service makes up for that. Keep up the good job guys. The staff members who came were friendly and easy to work with. They didn’t seem like they were in a rush to finish and get out. They took their time and really let the machine do the work. They steamed the carpet and starch it too.
They were also very timely. We had an appointment at 8am and they were there. I really appreciate people who are punctual. Time is very crucial. I would recommend these guys especially if you have a huge area to cover. They will also do an estimate on your area so they can give you a price for your place. Thanks for reading my review.

Their pricing is excellent. The guy who came to do the carpets was polite and helpful and got me the best deal he could — which was beyond reasonable for the work that needed to be done. This is a great company, very deserving of a 5-​star review. I will recommend them to anyone who needs carpets cleaned!!!
Also, I want to make it clear that I went for one of their deals online. I did pay much more, but it was due to the stains needing to be treated (I mistakenly did not treat a pet stained carpets once before — it is the worst idea ever). However, the new deal worked out was waaaaaaaaaaay lower than anyone to treat all the carpets in the house, and then clean them.
When I called initially to make the appointment, I was informed that the coupons online are good for some people, but may not suit everyone’s needs based on the estimate and condition of the carpet. I was told thayt regardless of what I needed, they would do their best to work something out. And they did.
Honest company with excellent customer service.

Advertised 4 room «deal» for $ 115′ but by the time they had added all of the ‘special’ conditions, the estimate came to $ 300. Classic bait and switch tactics.

Awesome job! I had many pet stains from recently adopted, untrained dogs. I tried cleaning myself w/​rented carpet cleaner, had another ‘organic’ cleaner come in (to the tune of $ 200) with ZERO results. Evergreen came in (Joe W.) and did an A++ job! NO stains left! Cost a little more than expected (or advertised) another $ 200 bucks (for 600 sq ft condo) but don’t care at this point, just happy my nasty carpets got 100% cleaned! And Joe W was VERY nice to deal with!

I was lucky enough to see Evergreen cleaning my neighbors house. Asked if he was able to clean my Carpet, «yes.»
Joe did a great job and loved my Dog. Would highly recommend asking for Joe when you call.

I called Evergreen during my lunch break and almost expected to be taken to a recording that they too were on lunch. However, after a couple of rings, a guy answered and asked if I could be put on hold. I agreed and then sat there wondering how long that would take. Much to my surprise, the whole call, with hold included, was only 2 minutes long. The guy making my appointment was really friendly, not rushing the call, and wished me a good day at the end. Off to a good start!
I made the appointment for Veteran’s Day between 3 – 5. I hate «time period» appointments, but I get it. I had scheduled a car appointment for that morning, which took much, much longer than I had expected. About 3:15, Evergreen called me to let me know they were on their way to my house. Luckily my boyfriend booked it home after work to meet them. By 3:30, they were there and ready to clean.
When I made the appointment, I had stated that I had purchased a Groupon for 400 Sq. feet. When they showed up, they refused to start cleaning until they saw the Groupon. Unfortunately, it was on my phone. But after a phone call, a screenshot of the voucher in the app, and a text, they were satisfied. I thought that was a little weird that they wouldn’t start until seeing the voucher, because it’s not like we weren’t going to pay them…
We opted for the pre-​treatment of the carpet for an extra $ 20, which breaks up the dirt and grime and helps with pet smells. A quick 20 minutes later they were all done. I think my room is a little larger than 400 Sq. feet (what the voucher covered), but they either didn’t notice or didn’t care and so I didn’t get charged for extra area.
The carpet definitely looks better and is brighter than the stairs (that we didn’t have done), but some of the deep stains (whoops, red wine!) are still there, but I’m not surprised. They said that the carpet would take 5 – 6 hours to dry, but the next evening there still some damp spots. I’ll probably use them again in the future (and keep my eyes open for another Groupon).

Do not use Evergreen Carpet Care. Their prices are astronomical. They quote by the square ft. and it sounds affordable but after they add up each and every service times the square foot, it is double the price of many other great companies in town.
We used their service a few months ago. THey won’t even give you a quote on the phone because they want to get you on the hook for additional services when they arrive. Like I already stated they were super expensive, over $ 350 for three areas with pet treatment in one. The gentleman was there for several hours. You can tell they are commissioned based because they try to upsell you on everything and it is an uncomfortable situation. The quality was average at best. Here we are 3 months later getting the carpets cleaned again.
Call up Real Deal Carpet Cleaning. Their team will take great care of you.