Eyemart Express

It’s been a pretty long time since I’ve had my eyes examined, so I decided to come here. Dr. Erin Polukoshko was awesome and explained everything I had in mind before I even asked. She was very friendly and professional as well as informative about every stage of the exam and the retinal photo. The rest of the optometry staff was also great. The staff in the frame area were awesome and extremely helpful when it came to finding the right glasses and sunglasses. The only downfall is that the glasses are fairly expensive, but the quality of service and professionalism I experienced from everyone during my visit make the prices worth every penny.

I’ve come come here before to get my eye exams and glasses and I have never had a problem, but there was a recent change in my insurance policy or something but they don’t cover my exams from this place anymore which is kind of a bummer, its not that much out of pocket so i might still come here but i was kinda bummed to hear that but that has to do with the insurance company and not with the quality of service here. I started coming here because I have zero patience and i like to have my prescription as soon as possible and here i can get my exam and glasses on the same day, I also didn’t like my old optometrist he gave me attitude a few times especially when I was younger so I needed a change.
Anyways you can walk in, butI recommend you make an appointment and they are pretty good on seeing you in the same day, the girl at the front desk is fast and provides good customer service and the Doctor is very friendly and you can tell she cares about her patients, she answered every stupid question I asked. They have a great selection of frames in the mens section. I came here today because my eyes have been itching like crazy for the past 2 weeks and I finally couldn’t take it anymore, I called around 2pm and i told them that i really needed to see the Dr. and that i was desperate. They got me in at 4pm and i reviewed all my paperwork to make sure it was current and did all that mumbo jumbo, and the doctor examined my eyes and gave me some eye drops, I told the Dr. about how I have trouble putting in eye drops in since I cant keep my eyes open because I always flinch when I try and she put in my first drops for me and even gave me some tips.
Anyways I am so glad i found this place a few years ago, and what a life saver i was going crazy with my itchy eyes, I would definitely recommend coming here.

Kyle has been the guy to see when I get my new glasses. He’s patient with me as I need to try on every single pair! Thank you Kyle for giving me great service every time I’m in there

Yep, these folks offer excellent customer service! Great experience with eye exam as well as selecting new frames for regular glasses and sunglasses. Quick turnaround!

From the moment I walked in the customer service was fantastic. I was a «walk-​in» and had to wait less than one hour. Everyone there is friendly and professional.
Dr. Erin– wow. She took so much time to talk to me and explained everything wonderfully. Kyle helped me pick out frames & was funny, patient, and honest. Glasses are expensive so I appreciate an objective opinion on whether or not they look good! I’ve never had an especially good nor bad optometrist experience before today, but from now on I wouldn’t go anywhere else. Oh and very reasonable.

I was very impressed with the group of people at this location. I wish I would have written down names or grabbed a card from the woman who helped me because she was fantastic! I had a unique request that a doctor recommended I get but I had a really hard time finding a place to accommodate what I needed. I was looking to find a pair of glasses that I could tint rose slightly 10−15%) to help my brain handle stress. I had lasix many years ago and the woman in the store explained to me that I probably wouldn’t have a big enough prescription for insurance to get involved, but she was more than willing to help me. She found some coupons and began applying them to my frames and non-​prescription lenses. She told me I could come back if they needed to be tinted less or more and they would easily re-​do it to make sure I get the level I need. The customer service was amazing. I compare this to my experience with their competitor in Meadowood Mall where I was quoted nearly $ 400 for the same glasses and tinting. And their customer service was awful. I was very happy and refreshed to get what I needed for about 20% of the price at Eyemart! In the end I paid $ 68 for cute frames with rose tinted lenses and they were ready in 30 minutes.

First I got my eye exam from Erin the Optometrist. She was very
friendly and professional. I took my prescription to Kyle and he hooked
me up. This was my very first pair of glasses ever. Kyle helped me pick out
my new frames. Lots to choose from. I was in and out in no time with
new glasses in hand. Thanks for the great service Eyemart.

I have bought several glasses from them over the past 3-​years. Each time, they’ve been nothing but kind and helpful. We even joked around that I need to start getting a «punch card» cause I purchase on average 2 or more glasses a year, this time around I bought 4…
One of my glasses I thought the tint was too dark, they corrected several times without question until it was to my liking.
I would HIGHLY recommend them.

I got glasses here a couple of weeks ago and was very happy with my service but I got home and realized my glasses we’re just too big for my face. I wear my glasses about 80% of the time. I called and asked if there was any way I could get a different frame and what the policy was they said if it was within 30 days I could get a different frame. I went in today and a girl named Natalie made me feel like crap. I explained the situation and she said it was in my head that they were not too big and basically tried to make me feel like an idiot until I Gave up and left. I am so disappointed and stuck looking like the goofy little loony toon chick until my next prescription.

I was impressed by the whole experience @ EyeMart with start to finish with my eyes (way overdue) exam (Dr Erin Polukoshko was informative and helpful!) then went to get glasses which I was greeted/​helped by Julie and Danielle. Kudos to These ladies!!!

Julie Patterson, General Manager, helped me pick out my glasses. She answered all of my questions, was patient, and very friendly.

Wonderful helpful service. Julie (the general manager) is GREAT! I walked in with 3 pair of glasses in various stages of disrepair and Julie figured everything out. She replaced a screw in one pair and returned them squeaky clean. The second pair had a broken frame which needed to be replaced. That took maybe 5 minutes ($ 53 tax included). The third pair was caked in Super glue (back when I was drinking I tried to fix them I guess) so they were a loss. I scheduled an eye exam (mainly because I have a crush on Dr. P. –she is sweet, cool, and über profesh). While there Julie called to check on the my friend’s mom’s Senior Care Plus coverage which they accept. They have great frames ranging in price from the 30’s up but most are in the $ 40-​$ 70 range. Absolutely no reason to go anywhere else for eyeglasses and eye exams.

Very helpful… great selection if frames at good prices. Employees treat you nice. :-)

I have been going here for two years now and have been really happy with the service and quality of the glasses. I’ve gotten progressive lenses in the past that I just could never get used to, but the ones here seem to be made perfect for me. Prices are very reasonable. Highly recommend.

Fantastic and professional service at very affordable prices. Great selection of quality optics. The onsite optometrist is thorough and affordable also. The only place to get a pair or two of glasses in Reno. Very impressed.

GREAT service and SUPER affordable. They have a good selection of frames to choose from. HIGHLY recommended if you’re in the area or a local and in need of glasses.