Fig Tree Catering

I’m not a fan of giving out one star but this place deserves it. Today our office lunch was a taco bar catered by Fig Tree.
They did not bring chaffing dishes or any such thing to keep the meat, rice, and beans hot or the sides (salsa, sour cream, cheese) cold. Ok, that we could get past. Bland chicken we could not. Everyone had the same opinion on the sides — the salsa and beans came straight of their bulk containers (I’m pretty darn sure that’s the flavor of the salsa you purchase by the gallon from Costco). They also brought brownies that tasted like they were straight from a box mix. It’s only an office lunch so we aren’t expecting fine dining but we ARE expecting to have food that isn’t just heat and serve.
All in all it felt like something I could have done myself for much less and made far tastier.
We pay 12.50 a head for catered lunches. This budget has allowed us to order from many super tasty places, both chain and local. If they are able to make a profit and provide good food then why can’t Fig Tree?

LOVE THE FOOD!
Kim and her team catered my graduation party!
We had Tri tip, salad, the famous red potatoes, and green salad! This event was very important to me because it was the first time that my family and my boyfriends family had the chance to meet each other. Everyone loved the food and I’m pretty sure we ate it all. The food was hot when they put it out, people were served quickly, and The staff cleaned up so quickly I didn’t even notice them.
Also, what I loved is that Kim took the time to personalize the menu for me, since I have food allergies and can not have any diary. Kim herself even took the time to come to my families house and cut the tri tip. I would recommend Fig Tree to anyone who is planning any event in their life because these ladies will make sure you feel like family by the end of it.
I read the other reviews on this page before selecting Fig Tree for my catering and the 5 stars speaks the truth.

Fig Tree Catering made my 50^th Birthday the best ever! The food was amazing, and Kim is always the best to work with. I highly recommend Fig Tree Catering!

Kim prepared 2 recent events 1 in November and 1 in December 2015. For both I would give her a 10 out of 10! Highly recommend and nothing but positive feedback.

I flew in to do a tasting as I was planning a wedding from out of state. The DAY OF THE TASTING, 30 minutes prior to be exact, I see an email from Kim. She had cancelled the tasting because a staff member was sick, and one went to her other job. Did not bother to call me ahead of time, just sent an email. Extremely unprofessional.
Generally before a tasting the food is already prepared, why not just have me stop by and pick the food up? My guess is that it never even was prepared to begin with. A week after my cancelled tasting, I received an e-​mail from Ashley asking where I was in my wedding planning process and if I’d like to schedule a tasting with them. She had no clue what had transpired. I proceeded to inform her what had happened for which she was very apologetic.
There is a clear communication break down amongst the Fig Tree staff. After reading other reviews now, I see that this is a common occurrence with them. I can’t imagine what could have happened the day of our wedding. Do not waste your time with Fig Tree Catering.

I flew in to do a tasting as I was planning a wedding from out of state. The DAY OF THE TASTING, 30 minutes prior to be exact, I see an email from Kim. She had cancelled the tasting because a staff member was sick, and one went to her other job. Did not bother to call me ahead of time, just sent an email. Extremely unprofessional.
Typically before a tasting the food is prepared in advance. I received an email a week prior from the chef asking if we had special requests so she could have it ready. Knowing he food was prepared, why not just have me pick it up if they couldn’t meet me? My guess is because it was never prepared in advance.
A few days after my cancelled tasting I received an e-​mail from Ashley asking where I was in my wedding planning process and if I would like to schedule a tasting. She had absolutely no idea what had transpired. Once I informed her, she was extremely apologetic. After reading other reviews now, I see that this is a common occurrence with them. I can’t imagine what could have happened the day of our wedding. It is very evident that there is a huge communication breakdown amongst the Fig Tree staff. Do not waste your time with Fig Tree Catering.

Unprofessional.
We chose Fig Tree off a list of approved caterers at the venue we selected for our wedding. We were planning a wedding from out of state and had to fly in for what should have been an easy tasting. About 1 hour before our scheduled appointment I got a call from Fig Tree stating that they had made a mistake and prepared the wrong food for our tasting but they would have a few items for us to sample. Should have seen the HUGE red flag at the point but didn’t. When we arrived for the tasting we had to knock on the door repeatedly and then finally had to call to get let in. The tasting was supposed to be for brunch appetizer food, very simple. The food we did try was small, bland, and definitely NOT home made, well maybe they were made months ago and re-​heated from frozen. They were very friendly and promised to make it right so we proceeded and FLEW into town AGAIN a few months later just for a second tasting with Fig Tree. This time THE DAY OF THE TASTING the assistant, Amber I believe, called to let me know that Kim was «sick» and that they would not be able to do the tasting. As if planning a wedding isn’t stressful enough. DO NOT add these UNPROFESSIONAL ladies to your plate. Do your research and if there isn’t a company you like on an «approved» list at a venue just ask how to get around it, that is what we did and ended up with and AMAZING company. Please, DO NOT trust Fig Tree with your special day.

We hired Fig Tree to cater our wedding at Valhalla. We had 62 guests. It took 45 minutes from the time the head table got their dinners to the time the last table got their dinners. The rolls were cold and the food was lukewarm. Servers reached over my guests to serve food and then to clear tables. When it was time for the champagne toast, the head table had not received their bottle of champagne. We t our bottle of champagne to our table. We had to wait while the servers brought champagne to our table. It was quite embarrassing. When I contacted Fig Tree after our wedding with our complaints, Amber (the secretary) responded with the following comments:
1. The rolls were not warm because there was no way to warm them at Valhalla. She stated they were served at room temperature. They were COLD and HARD.
2. Every guest received their dinner in 4 minutes. This is a complete lie! I watched the entire service from the head table.
3. The reason the servers were reaching over the guests to serve and clear because «it was so crowded». Fig Tree advised as to the number of tables we needed. There were no more than 8 people at any table. I also provided them with the menu choice for each and every guest at every table. Name cards were also placed on the table with color coded stickers to show each person’s dinner choice.
4. The reason the head table didn’t get a bottle of champagne is that the servers thought a bottle of red wine on our table was a champagne bottle. Really?
5. There was no response as to why the food wasn’t hot. Instead, Amber stated that some guests complimented them on the taste of the food. I have no complaint about the TASTE of the food but the temperature of the food was lukewarm.
I e-​mailed Amber back and asked that Kim respond to our complaints. She said Kim would be in the office on November 12^th. Kim has not responded to date. We also were overcharged and were supposed to receive a refund on the date of our weeding. This also did not happen. I would say that the service we received at our wedding was inferior and unprofessional. I would say the response from the business owner has been non-​existent. We paid quite a bit of money for the catering. I think Kim, the business owner, should at least have the courtesy and professionalism to respond to our complaints.

Kim and her crew catered our wedding. She put together an amazing spread of gourmet grilled cheese sandwiches and the most amazing tomato soup I’ve ever had. Her crew was very professional and attentive to the needs of our guests. She worked well with my other vendors to put together an amazing day.

Another 5 star review for Fig Tree! I had a wedding with close to 220 guests in Tahoe-​and a ton of kids! Kim was great and Amber was a delight! Just like the previous reviews said: flexible, professional, gracious, and so helpful as I tried to stay close to my budget. People told me time and again after the wedding that they were so impressed with the staff and that the food was great. Thanks so much Fig Tree…

Kim and the crew from Fig Tree Catering were perfect. I first contacted Kim after our original rehearsal dinner caterer cancelled three weeks before our event. Kim sent some sample menus, happily accommodated any changes we wanted to make, and then showed up early for our event with delicious food. Her bartenders made great mojitos and fresh squeezed drinks. When the event was over, the team cleaned everything until the kitchen was spotless, and then packed all the leftovers for the wedding party to enjoy throughout the weekend. I will look forward to having Kim and her team again in the future.

Wow! Fig Tree Caterers are amazing! They just catered my daughter’s wedding with more than 180 guests. Kim Thomas, the owner, is an outstanding professional! She was very patient with answering all our questions and quite flexible when we changed our plans several times. Her prices are fair and reasonable.
The food was scrumptious; our guests continue to rave about the unique appetizers and main course. The staff was courteous and friendly, they helped to make the reception a wonderful event.
I highly recommend Fig Tree Catering for your special event. Kim Thomas and her staff will provide a gourmet food event that will generate lasting memories for you and your guests. You’ll be glad you did!

Kim catered my wedding this weekend and I couldn’t be happier.
She was very patient with me during the planning process. I changed my mind a few times. Even after we had decided on the main dishes, I kept making changes. She was very professional and helpful during the whole process.
The food she provided on the day of the wedding was perfect. One of the most important things to me on my wedding day was that the food NOT be boring. I wanted it to be delicious and memorable. Kim delivered in a big way. My husband said that he could have eaten a whole pan of her corn all by himself. I thought the fried chicken was moist and perfect. We got rave reviews from all of the guests.
Kim and her assistant went above and beyond to deliver great service to my guests. When they were asked if there was any coffee (that’s not something I’d asked them to provide), they went and found a coffee pot and made coffee! They doubled as bartenders for me and were fantastic.

My parents and I hired Fig Tree to cater my wedding on June 2, 2012. Prior to the date, Kim provided a delicious sampling of her food and was totally willing to accomodate our requests and promptly answer any questions. Kim went above and beyond by taking extra wedding stuff with her. The food was so so good and got rave reviews from our guests. Their presentation was amazing, and service was excellent. Thank you so much for helping to make my wedding day so enjoyable!

We had a birthday party for my dad on May 14^th and Fig Tree Catering did a phenomenal job! We had awesome food!!! I would highly recommend using Fig Tree for your next event. They had a nice array of appetizers that were very well prepared and tasted GREAT! Thank you for doing such an awesome job! You guys Rock!