John R. Lemieux, MD

I really love Dr. Fotoohi, but the guest service from the front desk staff falls very short of my expectations.

I see Karri. Love her; wouldn’t change a thing. And I actually do love the office staff, but can’t argue, they take some accustoming to… they are very brief, not always the most thorough and they can come across as brash. BUT, I have found that when I ask questions, they are always well received and if I point out something they may have missed, they are not defensive. I really think the demeanor may just be a byproduct of too much to do.

The only reason why I am giving this office a 4 is because of Dr. Tessa Fotoohi. She is an amazing P.A. Is always sympathetic, understanding, and professional. She is younger as well, and I feel more confident that she has a better understanding of our advancing and evolving modern medicine. In addition, Tessa follows up with me after our appointments. When I see her, she is not rushing our appointment and gives me the time and care that I need.
As for the office staff, they are a hit or miss! Thankfully, I have had an average experience with the office employees, but my husband on the other hand has NOT. They have been extremely rude to him when it comes to getting records, booking appointments, and clearing up insurance concerns.
At the end of the day, I am more concerned about my health and it is a priority for me to see the professional that actually can help me with this. If you can ignore the rude people at the front, it is totally worth it because you will get top notch healthcare from a REAL professional at the end of the day.
Hope this helps!

While I like the the main nurse assigned to me (Tessa), I don’t like anyone else who works here. I find them very pushy with a bad bedside manner. Only reason I keep going is because I’m relocating soon and don’t want to bother changing clinics.

This practice is so good about getting you an appointment when you’re sick & need to be seen. The staff is all very friendly and they remember you & make you feel valued. We see Dr. Tessa Fotoohi, and she’s amazing! So friendly and knowledgeable, she always takes her time with us and makes sure all our questions and concerns are addressed.

I’ve been a patient for 46 years, my parents, my kids, my friends all go to Family Practice. Dr. J (as we call him in my house) is the bomb… he’s friendly, funny, caring and listens… even when he’s busy. Karri and Tessa are knowledgeable and awesome alternatives if ya can’t see the «man». Give him a break he’s the only male in that office… hahahaa. All those great ladies run an efficient and fun ship. They are busy ALL the time, that says more than anything to me. IF they weren’t worth it, their waiting room would be empty. Hmmmm…

I looked up doctors on my insurance plan and Family Practice/​Dr. Lemieux was listed. Called, made an appointment, in which, the receptionist asked for basic info including my insurance plan and policy number.
Showed up to my appointment, checked in, gave them all of the paperwork they mailed, filled out completely. The receptionist takes one look at my insurance card and says they don’t take my insurance; the same plan I gave them over the phone a week earlier.
Their incompetence cost me a half day of work since I work out of town and had to take off early to make the appointment, plus the time to fill out their paperwork. In addition, the receptionist that delivered the news was totally unapologetic and frankly, rather rude, actually suggesting that it was my mistake, saying they would have asked for that specific info, which I can assure you, they did not.
Our medical system is broken no doubt, but incompetent staff like this aren’t helping the problem. I expect professional service and courtesy from those I consult with, which was not happening here.
I should also mention that if you are seeking a MD for care, you will not get one in this office, Dr. Lemieux is currently booked full, so they will just pass you on to a PA. I was put off by this as well, seems like a bait and switch.
I wouldn’t recommend this practice.

My husband and I see Karri and couldn’t be happier. She listens, advises, and has a sense of humor. We are very confident in her care, which I find to be conservative, which is great because she doesn’t send you off to the specialist or lab for every little issue. She is very thorough and proactive. I have never had a more personable and flexible doctor. I feel like we are working together on problems, not that she is just telling me what to do. How nice!
The office staff is busy and some of the staff may seem short at times, but honestly I think they are just trying to get the job done. Teresa is a great gal with a good sense of humor and I just love Wendy’s caring personality. Now that I have been a patient for some time, I have come to really appreciate this office. Follow-​up is not great, I have to call and track down my lab results myself. Usually I just make a follow-​up appointment with Karri to discuss my results, it’s worth the extra $ 25. I never have to wait long and the office gets me in quickly if I am sick.

So I’m waiting to be seen for a 2 p. m appointment and it is now 2:36 p.m. The front desk didn’t state there would be a delay when I checked in at 1:40 p.m. They also have not given me an update on when I’ll be seen. I’m not a huge fan of going to the doctor and it is tough when they make you wait without taking your schedule into account.
Karri has been my physician for the last two years and she has been a good doctor for me and is usually easy to get in to see. I’d recommend her but the front office personnel need a lesson on how to treat patients.

Never even made it in for an appointment. Agree with the previous reviewer; front office staff certainly came off rude and disinterested over the phone. I had called to make a new patient appt. for my husband, and was first asked what coverage I had and to make sure that it wasn’t one thing or this other one from the back of my ID card, since they don’t provide for those two particular plans. Once she made sure she had to set an appt. and not send me on my way, she said my husband had to call himself to make his first appt., for privacy or HIPPA reasons. I understand protecting personal information in this day and age, but it still seems ridiculous to me. I only wanted to book an appt. that probably would’ve been a month out anyway. Whatever. Nice first impression. Neither one of us will be calling back for any appointments.

I had an awful experience at this practice. Rude front office staff, never got to see the Doctor, was referred for an ultrasound without ANY examination, and over six weeks later had zero follow up. I am new to Reno but was expecting much better. Very disappointed and will not be going back.
Previous reviewer clearly had a better day than me!

Dr. Lumieux is a top notch Doctor. He is very straight forward and gets the job done. The best part of their practice is that his APRN, Karri Fraczek is just as great to see for most conditions so if he’s busy you can slide in to see Karri.
Highly recommend both Dr Lemieux and Karri.