Medtech Services

Incredibly caring and helpful, I highly recommend! It was my first time renting a wheelchair and Rhonda really worked with me to make sure I was comfortable. And the price was great! Will definitely use again. Thanks Medtech!

They were friendly and helpful, when they decided that the mobility scooter would cost more to repair than it was worth they advised us of such and did not charge us, does not get any better than this.

My Go Go mobility scooter would not work as we unloaded it the parking lot of our hotel. After many tries, I gave up and called this business. The gal that answered said they could send a tech out the next morning or I could bring it in. The young lady at the front desk was very pleasant, followed my husband outside and showed him the «correct way» it needed to be assembled. She saved us $ 90 instead of milking us for a service appointment.
She really made our day and I highly recommend this shop. It was close, friendly an HONEST.
Thanks for saving our vacation.
The Blanco’s
San Jose, CA.

Used them for years for my sons medical supplies but have been very unwilling to help us lately… gave a script for a walker because my sons broke and they said we don’t think your ins will pay for another one and that was its over a month ago… so we went to a competitor. guess what, my son has his walker.

Rick, you and your crew are amazing. I have referred several clients in Northern Nevada for fitting and equipment and have had great response on customer service provided and options.
If you need any assistance in getting the right fit, set up at home or in your vehicle, they are the «go to» company. Thanks Medtech.
Sincerely,
Jim K.

Sadly this business had gone very downhill in the last several years!
They tout their customer service, but if you don’t live in Reno it can take weeks for them to get to your chair. Often they will say a part is ordered, only for you to follow up weeks later after not hearing back from them, to find out that the order was never placed.
I would switch to another service company, but Medtech has an exclusive with our insurance company. If you have a choice of where to go, I would highly suggest giving another DME company a try, and leave Medtech as a last resort.

It was very weird. I felt like the girl did not want to help me at all. Didn’t want to talk to me is the impression I got and was inconvenienced by me and wanted me to leave is how I felt. She just stood next to me the whole time I was looking around even after I said I wanted to browse around and asked if there were any items she thought could help us improve our home now that my handicap father is living with me.

My daughter uses a pediatric wheelchair. These wonderful people fitted her for it, helped find the perfect model, suggested lots of customizations to make it absolutely perfect for her, and did it all with a smile. They even got us a chair in her favorite color, and they surprised me by adding rear wheels that flash colored lights when they roll! Absolutely amazing touch for a young child’s wheelchair!
While it isn’t exactly convenient to drive round-​trip to Reno every time the chair needs some sort of maintenance, the staff is always so friendly and helpful that I don’t mind too much. They are quick and very accommodating in every way they can be. I really appreciate the lengths they go to make the process as painless as possible.
They even have a tech who comes down to Carson with some regularity, and he has performed several minor maintenance fixes and adjustments on the chair for my daughter at her school during the day so it didn’t inconvenience me in the slightest. They have changed her safety harness and belt a few times when we discovered that the one on there wasn’t fitting her very well or that she could get it open too easily, and they added lots of little touches like a strap on the back of the footrests so her feet don’t fall behind and drag along the ground or trip her when she tries to get out.
These guys know their stuff really well, and they’ll work with you to get exactly what you need in the most affordable, desirable way possible. I can’t imagine any way they could provide their services in any better way. Much gratitude to all of you!