Pets R Us

Pets R Us stopped selling puppies! This is wonderful! They are mainly a pet supply store with smaller pets like fish and spiders now. They sell organic pet food and other items like collars, leashes and pet clothes. I got the cutest collars for my puts and some great organic treats there. I am so happy they stopped selling puppies. It is a wonderful move for them. I hope they succeed like this and show the world that puppies exploited to have a successful business. There are plenty of other places to get puppies without having them «stored» in a pet store. :)

I was in Pets R Us last night at the Meadowood Mall in Reno, Nevada. I am disgusted by what I saw in this store. Lifeless puppies in wire cages filled with waste in the front of the store. These are not healthy animals kept in healthy conditions. There was a German Shepherd puppy for sale who appeared to be extremely sick. I have had many puppies in my life and none of the ones I saw last night exhibited puppy behavior. I happened to see through a doorway that led to a back room and saw stacked wire cages with even more lifeless puppies in them. The temperature in the room had to have been at least 90 degrees. None of these puppies moved or acknowledged me. I work in the legal field and noticed clear violations in this store. This is nothing less than shameful and horrific. I will be letting the proper authorities know what I saw.

This place is TERRIBLE! Puppies appear ill and listless with goopy eyes and noses. The cages are dirty and cramped. The store overall appears dirty without a good selection and overpriced. I would never buy one of these poor puppies because it is obvious they are not treated well. Not one cage had a hard floor for the puppies poor feet or water in their bowls. Never once have I ever seen a puppy out in the ‘play area’ simply caged all day.

This place is horrible! I walked in and noticed that there were quite a few dogs in little, uncleaned cages. I saw the cute puppy and when I asked the worker how much he was, she looked at me and told me over $ 1000! Why in the hell is this place still in business when they get their pets from puppy mills and stick them in a gross environment? If you’re looking for a pet, go to the shelter and they would be in much better health than this place.

If I could give this place 0 stars then I would. We purchased our Golden Retriever puppy, Ruger, from here back in January. When we picked him up he was checked out by their «vet» and he had a clean bill of health. A few days after we took him home I took him to my own vet for his first check up. It was then that we found out that he had a heart murmur. How did their vet miss this a few days earlier? We contacted them and they said there was nothing that they could do. Ruger is now 9 months old and has been limping very bad. Took him back to our vet and discovered he has a hereditary disease called Osteochondritis Dissecans. Which can only be corrected with extensive surgery. After thousands of dollars to correct it he seems to be doing better, but we will never know if the problem will come back. My problem with this company is that they should do a better job researching who the breeders are that they are getting their puppies from. I understand that there are some things that are out of their control, but my poor pup has to live with problem after problem. I will be forever grateful that this little boy has come into our lives, as he is part of our family. I just wish this company would do a better job at insuring their puppies are healthy.

We visited and the smell of death is everywhere. They have dead reptiles in their tanks. Dogs sick with parvo and stuck in filthy cages with no teething toys. One puppy started chewing on the metal cage. Poor thing. Dead water dragon that looks like it never had a meal in its entire life.