Reno Vulcanizing Auto Care & Tire Works

Family owned and operated and has been in Reno for nearly 100 years being passed down through the Besso family. I highly recommend this business based off quality of car service, customer service and dependability. If you are looking for a dependable place to take your vehicle or trailer go to Reno Vulcanizing.
5 stars!

Clint and the service manager were both professional, knowledgeable and efficient. They were pleasant to do business with. I have been searching for a tire shop that does good work for a fair price. Reno Vulcanizing is it! They didn’t leave my leave my car all greasy, and they didn’t tell me I needed a bunch of work on my vehicle (that would have been unnecessary). I’m giving them five stars for an excellent overall experience. We will be back!

In my opinion, this is the ONLY place to take your vehicle for repairs. Honesty and integrity have always been their trademark. Sometimes they tell you something you don’t want to hear («This car is past the time when repairs make sense») but it’s always what they think is in your best interest.
Did you know that when they opened the store on North Virginia and 6^th street in 1956 their friends warned them their business was sure to fail because «the location was so far out of town»? Or that during WWII they traded tire ration coupons for service with people who didn’t need tires and gave them to companies with delivery vehicles?
With new automotive service companies (from outside of Nevada) opening all the time in Reno, people may be tempted to go elsewhere. My loyalty and money will stay with Reno Vulcanizing. Their legacy of service to the community and to me and my family have earned it.

Honest and hardworking people. I came here trying to get a tire on my SUV fixed because I punctured it on Henness Pass Rd. I went to Big O yesterday hoping I could get it fixed quickly, and they told me at first that they would be able to fix it.
Big O called a few minutes later saying that they couldn’t fix it but they have a tire to replace it with for $ 197.
I called Reno Vulcanizing, hoping they could do better and they quoted me about the same. They’ve always given me great service and they take really good care of both my vehicles.
So I brought my SUV in today to Reno Vulcanizing and they fixed my tire within 30 minutes, with no problem. They didn’t charge me a thing, and they even shared their potluck goodies with us.
These guys are wonderful, and I recommend them for any automotive care.

I was charged $ 142 to replace one spark plug. $ 98 of that was them running the check engine code even though I had taken it to Autozone where they ran the check engine code for free and I had told Vulcanizer what the check engine code was. I won’t be back.

I love these guys. They are honest and professional. I’ve used two of the three stores and the experience is consistent. They are good about recommending used parts when it is reasonable, good about telling you that you can wait a little longer for a repair, and do great work at a reasonable price. They’ll also drop you off if you’re work/​home isn’t too far. On the rare occasion when I’ve had an issue, they were excellent about resolving it. Going here is like taking my car to a trusted friend. Thanks Reno Vulcanizing for taking such great care of me and my car.

I attended reno street vibrations fall rally 2014. The minute that I arrived in reno my water pump blew coolant down the gutter. After AAA suggested and towed my truck to reno vuncanizing they got on my truck quite quickly. I won’t say exactly how I know that they are reputable and trustworthy but I can personally vouch for their character. Everyone is fair and honest until money is on the line. I can tell you that Mark with Reno Vuncanizing a reputable businessman even when it costs them some money. It would have been very easy to crap on me because I don’t live in Reno. Mark did what was right and I want to recommend him to people that value business ethics.

Hands down one of the best repair experiences I have ever had. I’ve taken my truck back twice. Everything was fixed and the prices were very reasonable. The staff are super friendly and don’t talk down to you. I would recommend this place toe veryone!

They were good on repairs to our truck.
But…we have take two vehicles there for general checkups. One was a 2005 Expedition. We were told the vehicle should not be driven as the suspension was going to fail and cause an accident in less than 200 miles. We took the truck to another shop who said it was fine, all the way around. 10,000 miles and a trip to Boise and Vancouver BC and it is still doing great. Hmmm…
The other car, a high mileage Subaru went in for a routine oil change and service. We were told that the engine would totally fail in less than 500 miles. 5000 miles later, at 187k, it is running great, no knocks, no smoke and 29 mpg on the highway. Hmmmm…

Black electrician’s tape — that is my way of fixing those pesky warning lights that show up below the speedometer. But then reason sets in and I drive over to the nearest repair place and throw myself on the mercy of the guys who actually know how these things work.
The check engine light came on in my 18 year old pick-​up truck. I thought it might be smart if I have it checked out to see if something was going to blow up or fall off while driving at 65 MPH down 580.
It was no big deal, just an air sensor thingy that needed replacing, but as the vehicle is old enough to vote, they had to order the part. The manager assured me that it was safe to drive, just to not get a smog inspection until it was fixed.
So I made an appointment to bring it back later in the week and they estimated the cost to be about $ 400 with labor and parts. When I came pack to pick it up, I was pleasantly surprised. The total was only $ 200 and as far as I can tell, the problem was fixed. No more glowing yellow light for me to try to ignore.
They did not charge me for the first visit, treated me like an intelligent adult, and were friendly and professional at all times. Their customer waiting area has comfy couches and chairs with a variety of magazines to browse through should you need to wait.
I would recommend Reno Vulcanizing for great service, reasonable prices and convenience for those of us downtown.

From the outside, it doesn’t have the immediate appeal of a new, shiny business establishment since it’s located in a tired part of downtown Reno and has, apparently, been there for a long time. However, I have been there a few times and noticed the following: somebody always acknowledges my presence even if I am in line; whoever helps me is friendly and genuinely listens; they offer helpful advice over the phone and in person; they try to accommodate my schedule and needs as best they can; and they remembered me after one visit. This says that they are making a conscious effort at focusing on their customers.
Competitive prices on tires brought me in the door the first time. I have since returned for my other car, this time, because the prices were good and the service was outstanding. As an example, I only had one small problem, which was the end cap on my wheel fell off after I had tires installed. I called them and, without any questions, they had me bring it in to ID the part. They replaced and installed it for free as soon as the dealer could locate the part. Finally, they even volunteered to store my snow tires for free, so I didn’t have to schlep them home and have them consume space in my garage.
So, looks are deceiving, far better service than the building and facilities would suggest you might receive.

I’ve been taking my truck to Reno Vulcanizing (Virginia or Plumb) for the past couple years. They always do great service, always fast and friendly! Today I took my truck in because the drivers side windshield wiper was not working. The only problem was the bolt attaching the wiper to the motor had come lose! They tightened it and didn’t charge me a dime!

Called Reno Vulcanizing to get a quote on tires. Only thing is I know nothing about tires. The person I spoke with patiently explained the choices for me and recommended a set of tires that he said were the ones he «put on his daughter’s car» for safety. They were not the most expensive… they were actually less than other tire prices I had checked around town. When I brought the car in, the tires were replaced quickly and I was on my way. I also take the car in to get the tires rotated for free on a regular basis. I call for an appointment, get in right away, and the work is always done with a minimal wait.

I checked out prices for tires at many tire stores in Reno/​Sparks area. I found the price best at Reno Vulcanizing. Then the service was excellent. The people I interacted with were friendly, efficient, and accommodating. Plus, I now get free tire rotation for the life of the tires. Because of the good service on my tires, I now take my car to Reno Vulcanizing for oil changes and general maintenance. The location is easy as it is right off I80 on North Virginia.

Ive been taking may car in here for normal service for years. Alignments, oil changes, etc. Service has always been a little abrupt and edgy, but whatever they do good work.
Last time I was in for an oil change they said I needed $ 1400 in additional repairs. First thing I thought was that there was some mixup so I call them to double check. They said everything was in order. I even drove back down to make sure because I knew something was not right. They still said there was no mixup and were ready to schedule the service. So I decided to get a second opinion and took my car to kspeed in sparks for a general diagnostic. They didnt find anything wrong with the car and asked why I had brought it in. I then showed them the list Reno Vulcanizing gave me. They took me to my car while it was on the lift and showed my that everything on the list was fine. They were really friendly about it to and didnt charge me a diagnostic fee.
So Reno Vulcanizing either mixed up my car with someone elses and refused to double check their mistake or they were trying to take advantage of me with unneeded repairs. The fact that they were ready to schedule the repairs when I went down the second time is why they are getting one star. I seriously doubt they would have gotten the car on the lift and said, «These parts are fine» dropped it and not charged me.

Reno Vulcanizing is an institution unto itself, having started back in 1920 and remaining in business consistently for over 93 years. They offer a variety of automotive services, everything from AC repair, batteries, alignments and all aspects of tires, tire repair and general maintenance. Mitch, Clint, Craig and Joe are great guys and always go out of their way to talk to me and address any maintenance issues that I have. Whether it is the quality of their work, the fairness of their pricing or just going out of their way to explain different aspects of auto care and maintenance to one with limited knowledge, Reno can take pride in Reno Vulcanizing. Their length of time in business is a testament to their commitment to fairness, excellence, and a smooth repair experience. I am a customer of theirs for life, and I highly recommend Reno Vulcanizing for your automotive needs. You won’t be disappointed with the level of care, attention to detail and automotive knowledge that these guys have. Highly Recommended!

I hit a curb on my way to Reno and saw some damage on my tire. My «Tire Warning» light went on and was worried that I needed new tires, but it could also be just the tire pressure because of the cold temperature.
I took my car to Reno Vulcanizing and the manager, Clint Wells, was so helpful in giving me instructions on what to look for before I took the car to the shop.
I took the car a few minutes later and Clint brought the car inside and had the tire checked. A few minutes later his mechanic, Daniel, brought the car out.
I was thinking he’d recommend replacing the tire, but both Clint and Daniel advise me that the tire is still functional. Daniel checked the pressure and put more air on all tires so the warning light was now off.
I asked how much I owe them, and it was all free. Great FREE service and still friendly even if they never earned my business. I was totally impressed. It make my trip back home to the Bay Area more satisfying.

OK, I normally do only food reviews, however, after recently buying a new used car for myself, I have visited a couple auto places. And I saw that this place has terrible reviews…
To start with, this shop has some history in Reno. There were two gentlemen working the front desk/​phones. The older of the two knew many customers by first name, and they had obviously been coming to the shop for years.
The other gentleman, who was working with me, was very rushed, and didn’t take much time talking to me about my concerns and I started to get pretty frustrated. This is not how one builds rapport with customers to make them life-​long, however I was on a limited schedule and he said he would work it in for me-​same day with no appt.
Then it was time for me to leave, and the work was 15 minutes late, and I was pretty frustrated, and was going to tell them to skip the ordering of the part, and I wasn’t coming back ever.
However, he did a great thing: he tossed me the keys, said he knew I had to run, and to worry about paying my next visit. This TOTALLY redeemed them running a little late with my car. I will now be back with a totally open mind and get the work done, this time hopefully when I can give them some time to take their time and do the work completely.
Well done sir. Minus 1 star because of the lateness and rushed demeanor, however 4 solid stars for working with me same day, and for the excellent show of being a gentleman and customer service star.

Called and made an appointment for Saturday at 9am and was told it would be 2 hours max. Had to drive from Tahoe to get there, so I only had that car… sat for 5 HOURS before I drove away after getting a simple alignment. Management was nice and obviously knew they needed to comp the wok since it was such a long wait. I’m glad I brought my laptop and got some work done on their wi-​fi, otherwise it would have been a total waste of time. I’ve been to the location on Plumb lane and they were fast, nice, awesome and did the alignment within an hour of my appointment time. I’ll only go to the one on Plumb from now on.

I definitely would not recommend Reno Vulcanizing Works. My fiancé made an appointment to have new tires put on his truck. He got there, they took the keys, and told him it would be 45 minutes. 2 hrs later he called me and needed a ride because 1) They took the car into the garage at the 1 hr 45 minute mark and took the tires off before they realized they ordered the wrong model for his truck. 2) It was nearing their close of business, so they refused to put the old tires back on and let him come back the next day. 3) They wouldn’t order the model he paid for, and told him it would be an extra $ 40 per tire to install the ones they had in stock. Terrible service and poor, POOR communication. We will never use them again.