Walmart Supercenter

Do not order online. The person on the other side of the computer can just push a button to cancel your order if they don’t want to check and make sure it is in stock. It said it was in stock when I ordered then my order was cancelled and I was told about the computer option to cancel the order.
A good store to shop in but not worth the drive if your not in the area and you expect to order and then pick something up.
Instead I went to the Carson store and received excellent service.
The store itself is very clean and offers excellent service and clean customers accept during burning man season. Deodorant anyone?
Oh yeah and it took us about seven keys made wrong, getting multiples made twice — by the manager– and none of the keys worked! Cost so much money! We went to Home Depot and it took them one time.
Why can’t they make keys correctly??? Bull

This is the only Walmart in all of Reno and Sparks that deserves at least 4 stars. Staff are friendly, Aisles are stocked, and … most importantly… parents that come here know how to discipline their children! Coming here is usually uneventful! Which is a good things. No People of Walmart Youtube videos filming here! Peace and quiet. The only bad is, being Corporate, they understaff the check out lines. It’s not like other stores… people here check out with their carts filled… standing in line behind 3 full carts take forever!

This review is based solely on the sporting goods dept.
I know NOTHING (nothing) about fishing. I just recently purchased my first fishing pole and funny story — it didn’t even come with fishing line.
Well, after learning that buying the pole, buying beer and imagining fish jumping out of the water and into my cooler wasn’t enough I headed to Walmart with a list.
I didn’t even understand the list my friend gave me — fish speak is a language all to itself — but I was bound and determined to get geared up.
I needed the following (written exactly as my list was):
8 lb fishing line
fishing leader — 5 lb — thin spool
fishing hooks — assortment — smaller in size
bobber — small — 2 total — ¼″ — ½″ in size
license — Nevada — add on trout stamp
My friend also joked with me when they ask if I want the trout stamp I am to respond with an emphatic «f*** yes!»
I stumbled through the aisle throwing random stuff into my cart that in my mind met my descriptions — no idea if these were even close to correct.
I decided to call it good and headed to the counter for my license. Someone was called over to assist me. He was polite and made small talk with me while he got the license process started. When he asked if I wanted the trout stamp I responded «f*** yes» as instructed. The employee laughed really hard and asked me if I really wanted to fish for trout. I said «Nope. I was just told that’s what I had to say.» He asked me why and I explained my lack of all understanding of fishing and I was on my first shopping trip for stuff to go with my new fishing pole (which shock of all shocks didn’t come all assembled with line and blah blah insert fishing equipment terms here).
He had another laugh (at my newbie expense) and said to show him my list. I showed it to him and he said I did great! Then he gave me some advice as he has been fishing for years. Also told me the wisdom of always purchasing the Trout stamp as it can be a $ 1000 fee if you catch one (even on accident while fishing for others) without the Trout stamp.
I’m no law breaker I say so sign me up for the extra $ 10 fee.
All in all I was in and out in less than 20 minutes, had a great chuckle and genuinely enjoyed my shopping trip until the employee commented on my San Jose Sharks shirt and said he was a Pittsburgh fan! haha.

Terrible service. No one really knows what they are doing when something goes wrong. Only reason I continue to shop here is because the distance from my home and the prices. The service really stinks here!

This Wal-​Mart is a-​okay in my book. It’s one of the only stores that is open ²⁴⁄₇ in south Reno, which sure came in handy a few weeks ago when I was sick and needed Nyquil at 3 am. The parking lot is more than big enough, and people tend to give pedestrians the right of way and to not drive around like maniacs in it. Their grocery section is fine, as is their chilled alcohol section. They have very little wine here: just chilled whites and basic bubbly. I’ve called their customer service to check whether an item was in stock before I spent the time driving over, and the employee to whom I spoke was awesome. It was painless to return a large home appliance item that turned out to be not what we wanted.
There is a hair salon, a nail salon, and a Burger King in this location. The Burger King has been recently remodeled, and it looks quite clean.

This customer service is the nicest fastest Best customer service in a Walmart that I’ve ever seen. We had a run-​in with the Walmart supercenter on E. 2^nd St. Their customer service wouldn’t do anything for us and just didn’t dicked us around on a non-​electronic 32 inch TV wall mount. So I just would like to say and have a shout out for Brandi and Randi. Also I would like to give a big thank you to the manager Stacy for doing everything that she did for us so if you shop at the Walmart in Damonte Ranch Parkway I highly suggest that you should go to this Walmart for all your needs because the Walmart on E. 2^nd St. is not worth your time.

Stores that are all across the nation are not all the same. For example this location I rated to other locations I rated differently. Why may you ask. Well let’s just say each time I go into this Walmart every single time I cannot find the item I am looking for. Either they do not have them in stock or they are completely out of stock.
However the store seems to be tidy. I’ve never really had the experience of working with any staff there. Each time I go in and I cannot find an item I’m looking for I normally leave. Why do I always go back to this Walmart OK Shmily, maybe because I think that they’re gonna stock more or have the item I may possibly need one day.

What can I say? It’s Walmart. You wait in line with 10 people in front of you, with a cashier who is slower than dirt, all the while 5 employees are standing around talking and laughing. One of them is on their phone talking. Oh, and then the cashier machine goes down, and it takes 5 minutes for someone to come and fix it. Doesn’t matter where you are, Walmart is Walmart; always horrible.
I mean what the hell? No customer service whatsoever. Do they try to perpetuate their own stereotypes of being a second rate store where you go as a last ditch effort only to immediately regret the decision? Holy hell.

This walmart is horrible about keeping items in stock. Every time I need spices, their always out! My business goes to Winco.

After commenting on website and asking for why it’s not on shelves. I received a phone call. And got the best help yet. From one of management for damonte location. Manger took the necessary time to check there stores database. To confirm stock and location. She then went her self to back. And confirm count. And even help ammo for me. Yes100 rounds for 25 $. Went all out and got 3 boxes. I know it’s not local but there ammo prices for high rank brands are worth the purchase.

This is actually one of the nicer walmarts in town living in southern reno everything seems nicer down here.
Anyways I only come here to buy stuff like deodorant, tooth paste you know bathroom toiletries, and stuff like laundry soap etc.
The store seems very clean compared to other walmarts, the staff is actually quite friendly I went in here at 3 am once and the checkout lady was super nice and joking with me.
I was here once and it was super packed even the self check out was backed up there had to have been over 100 people checking out. Anyways someone came over on the intercom and called for cashier back up and a bunch of employees descended upon the floor and jumped on registers. First time I’ve ever seen that happen at walmart

A horrible place with employees who have no business dealing with people.

First off this walmart is very inconsistent with the products they carry. I have gone in numerous time only to find they don’t have what I’m looking for on one trip but have it on the next one. I’ve given up even shopping here due to this alone, however the final straw for me was when they decided to pull the toys for tots bin and the angel tree for seniors right before Christmas. Real classy move walmart, not to mention those bins and trees certainly help boost your sales. After hearing on the local news that they actually made these charities remove their trees and bins I will never shop Walmart again. I hope others choose this option as well.

Walmart isn’t so bad, there’s nothing to complain about, or to praise, however it is a clean store and the customer service is slightly above par, but theyre all nice people so 5 stars

Ahhh Walmart — let’s face it, you either love them or you hate them. I hate them for grocery shopping, but I love them when I need to find automotive light bulbs, cat food and socks in one shopping trip. The Damonte Walmart is by far, the cleanest Walmart I’ve been to in Reno but their produce and fresh groceries just aren’t the same as Smith’s. Everything goes bad so much quicker that I end up spending more money to replace it than what I would spend at Smith’s for groceries that last twice as long. But everything else in this Walmart is great, everything is stocked and I can normally find whatever it is that I’m looking for. Others have mentioned that the customer service is terrible at this location. I, for one, haven’t experienced that in the three years I’ve been coming to this Walmart. Some of their checkers are extremely slow, so I just know to avoid them if I’m in a hurry. They have a large parking lot and as long as you don’t go during the peak times (the weekend), you won’t have any trouble finding a parking spot. I won’t shop here for groceries, but I’ll be back when I need a bunch of odd items for a good price.

(I posted this in the wrong Walmart place so I am reposting.)
Walmart at Damonte in Reno. The service is getting worse and worse and worse!
I was checking out three mini-​rolls and she help me key it in. It came out $.96 a piece. I said the sign says $.32. She can not change the computer. I asked her to call the supervisor. She will not call the supervisor. She said if I don’t want it, I can leave it. WHAT KIND OF ANSWER IS THAT? We argue back and forth. Walmart what is your procedure when this happens? I have to leave the bag.
The other day I bought 7 distilled water for refill. The woman at the checkout says «8»,“4″. She said it twice. I asked, «What do you mean 8,4?» because I have no idea what she is saying. I told her it is $.37 cents each gallon. She took her scan gun and scanned the bottle. Now I realized she meant 84 cents each! I said No this is refill. She said «I did not tell her it is refill». Isn’t her job to know?
Walmart where are you getting your people? Why are you hiring people who barely speaks English? Why are you not training them more?
I HAVE HAD IT. I AM NOT GOING BACK TO WALMART EVER.

I like that this Walmart is close to my home and cleaner than most other stores. I have had difficultly with customer service, especially just finding someone to help me in the electronics department. I understand that loss through stealing by customers is a concern for the company but I find it very frustrating to be shopping for electronics in general and for a cell phone cover specifically, and have everything locked. Also the employees in that department are few and far between so it is difficult to find someone to unlock the product to evaluate it. I would suggest more employees to help unlock these products or to not lock them up. The employees who are available are friendly and helpful.

This is the nicest Walmart in Reno. It’s clean and well organized, and it has the best selection of goods of any Walmart I’ve been to here. I’m not sure I’ve hit every Walmart in Reno, but I think I’ve hit most of them. At any rate, enough to know a good one when I see it. The last time I was there I found parking right by the door right away. No need to circle the lot. And the cherry on top was that I walked right up to a 20 item or less line with absolutely no waiting.
On a previous visit, I found tons of super cheap clothes and other stuff on clearance.
It’s a little out of the way for me, but totally worth it.