Janice Poole – Remax Performance Plus

We had an absolutely terrible experience with Janice.
She did virtually almost nothing to help us buy our house, and came up with MANY excuses throughout the process to explain why (from needing to work with other clients instead of us to being on vacation).
She toured houses with us once and then pawned the job off on a completely inexperienced associate.
They insisted on emailing all paperwork EXCLUSIVELY to my husband, even though they knew he was out of town.
The paperwork signing itself was a total fiasco. It felt like a mix of being stalked and completely ignored.
When I asked for a TINY bit of advanced warning, Janice pretty much threw a temper tantrum and hung up one me.
She didn’t sign the paperwork with us, either or bother explaining ANY of it.
Did she even stop by and give us a key when the whole bloody thing was over with? Oh no. She had an associate leave it under a rock, outside.
Nothing says, «welcome to your new home,» quite like having an associate leave the key under a rock.
To be fair, she called, afterwards to apologize.. . Probably because she anticipated a bad review like this, and maybe a complaint to whoever issues her a license.
But I got absolutely no sense of real remorse. So sorry, Janice. You deserve this.

Janice helped us buy our home in Lakeland Hills last summer. We ran into some issues with our mortgage lender along the way, and Janice never backed down or gave up working on our behalf to make sure the deal went through. From our first meeting with her in May, up through our move-​in date in August, she was tenacious, ethical, and reliable at every turn. I can see where this could be frustrating to the person on the other side of the negotiation table, but Janice WILL go the extra mile for her clients! We would recommend her to anyone seeking a realtor in the greater Seattle area.