General Air Duct Solutions

I’m leaving this review for my dad who hired them to clean out the air condition ducts and replace the insulation in the attic of their new home. He found their ad in the Home Concepts magazine that other reviewers had mentioned below. Obviously, my dad does not have a Unilocal account but after reading other peoples Unilocal reviews on their experiences with the company I am surprised that they don’t have at an average of a 4 – 5 star rating. Yes it states in the ad that they have an «Entire Duct Package» for «$ 29.95» but if you’ve ever seen how dirty these ducts can get and what kind of things actually go on in an attic (we had mice droppings in ours!) you cannot expect anyone to do that for just $ 29.95. My dad hired, Alex and Gil due to their mutual understanding of what needed to be done (my dad is an engineer). They did an good job. It took about a handful of people to do the job over a course 2 days. Thank you General Air Duct Solutions!

OMG. talk about a company that say’s they can do something, but can not come thru. I own a mobile unit and called to have my ducts cleaned. I did let them know that I live in a mobile unit and they said no problem. The two guys showed up late, and when they came to look, they were unable to do the service, i then called my boyfriend to tell him the news, they then wanted to perform a different service, when i went outside to talk to them they left. crazy
They left behind a clip board with info that i threw away. Would not suggest anyone to use this company

Two «technicians» came into my house to check out the air ducts. Very poorly mannered and loud they check my air ducts. They go into the attic to check the air ducts. One of them tells me that I need replacements. I go up into the attic and one of them is torn apart. I was up there the day before and it was fine. The technician tore my air duct, and told me that it was already like that. I was up there the day before and everything was fine. Once I caught him in the act, they got their things and left. Very upsetting that companies and workers like this exist. Sadly, this review does no justice.

I can’t believe that I didn’t find this Unilocal page 1.5 years ago when they came to our house. Like everyone else, we received the ad and called them for a duct cleaning. Two guys showed up Mateo and his «worker.» As the «worker» proceeded to remove the ducts and simultaneously destroy my paint, Mateo quickly alerted my husband and I to the «mold» we had in our attic. He showed us a video with a tiny camera attached to it and told us that the black specks we see are in fact mold and it is so DANGEROUS that none of us should go up there. Suckers as we are we then listened to his sales pitch, «negotiated» and forked over $ 1000! He installed this UV unit that would supposedly kill off all the mold and continue doing so for the next 5 years. In our «contract» he also said that each year they would provide a free duct cleaning and check on the unit. Lifetime warranty on the unit and 5 years warranty «other things marked on this invoice»…whatever that means. Well, all of this happened on in August 2012… and we haven’t heard from them since. They took our money, installed some God knows what, and left! Before deciding to give them a call, I decided to do a search on Google and what do you know, Unilocal reviews with 1 star! If only I was able to find these reviews earlier… looks like we were one of their first victims! And also side note, doing a Unilocal search by using Los Angeles as the address does not bring them up!
These guys truly are criminals and a total scam!

They showed me video after checking attic. Said I had asbestos and ripped ducts and it was a major health hazard. Clean and fix … $ 7,000. BUT … they’d reduce to $ 6,000 if I committed today because another customer was canceling and i could take her spot, which would save them money which they’d pass on to me. Sound familiar?

All of you who have written need to file a complaint with the state contractors board and the attorney general. The contractors board is actively pursuing my case and have been wonderful but they want more complaints — even came to my house to take full report– so did police.
The address of general air is a phony so you can’t file a small claims.
Perri was the same guy but the CEO and officer are just as bad– if everyone files a complaint, the board will act. These guys are criminals

«Ching, ching… let the cash register ring»…
Allow this company’s techs into your home and your $ 94.95 whole home «roto-​brush» duct cleaning (including dryer vent) coupon offer will balloon up like your bladder after a youthfully spent twenty-​four beer night.
NOTE: It is NEVER a good sign when a company has NO ADDRESS on their business cards or written estimates.
On the estimate they provided me is the following: 877−251−5501 and Canoga Park, CA 91 303. Bear in mind I reside in Orange County. The same «lame sauce» can be found on their website at
where they provide other «imaginary» offices by CITY NAME and ZIP CODE only.
The tech who visited our home and did all the talking said his name was MATEO and after about a minute or less in our attic informed me that our furnace was WAY too dirty for him to successfully complete the duct cleaning. He stated that if he were to do it our dirty furnace would simply push more dirt through our newly cleaned vents. Originally he was discussing work in the amount of $ 800.00-$ 1000.00. I mentioned that I would want our contractor (who did our remodel) to give us an estimate as well. Magically then his estimate came in at $ 510.00. When I asked him how long he’d been doing this work he slurred out what may have been six years but it seemed like he didn’t want me to hear him clearly.
Part of his salesmanship had me second guessing whether he was truly «slim shady» or not. He offered not to do the cleaning today and indicated that there would be no charge since he couldn’t do the work due to pre-​existing conditions I was unaware of. Also, when he came back with his high bid I stated that I might as well replace the furnace then given its age. He stated that the cost for that in an attic would be $ 2400.00 or more. Of course I don’t believe they do furnace sales and installs so there would be no money earned by his company on that particular job. Well played…
Unfortunately, the weather is warming up and getting our contractor’s AC/​furnace tech out was not easy. After a few weeks this tech (who had done some work in regards to these two units during our re-​model) made it out to take a look.
NOTE: My AC/​Furnace tech told me that many of the places who put out coupons in the mail are unscrupulous and attempting to drum up business because they can’t get enough business by referral for quality work provided.
My tech and I climbed into the attic and he showed me inside the furnace. There were maybe two dust bunnies. It looked like a couple of pieces of lint fell off one of Bill Cosby’s priceless 80s’ sweaters. My lack of being handy could’ve really cost me had I simply moved forward. I think there are a fair amount of these contractors who rely on the fact that most attics are a rather unpleasant place to visit. They know there are plenty of homeowners who would rather pay to make something go away than sniff into the «spider’s lair».
So in a nutshell…“run for the hills… run for your life”…but DO NOT do business with this company.
PS – The coupon shown in the photo (with baby junior) is the same one I received. Despicable… even playing on concern for your children’s breathing environment.

CAUTION!!! less then 1 star. Called them on a add for cleaning the air ducks and vents in my home, They said, they needed to inspect my units in the attic, then proceeded to try to extort more money and sell me more services and additions and said they could not do the job unless I had these things done. I asked them to pack up and leave. Caution! The add is not what it appears.

Same as previous comment. Waited a week for the appointment. Received flyer advertisement in the mail. Agreed on the phone to have the Roto Brush Package for a discounted $ 72.20, instead of the adverted discount of $ 84.95, according to Karen. Agent arrived and said that I have mold, tears in fiber and dirty air ducts. Wanted me to replace main one for $ 7,000 or have it repaired for about $ 1000. He would not take no for an answer. He kept insisting that I pay with terms. I said that I couldn’t do it, so he did not clean anything. He said that it would be a waste to do that.
Just had a technician from my warranty company check out General Air Duct Solutions findings. He said that 1 air duct out of 6 needed to be replaced. Total cost would be approximately $ 500 and found no other tears etc. They are a complete scam trying to get your money.

This company followed the script outlined here to the letter:
Also known as:
* «General Ariduct»
* «General Air, Air Duct Solutions»
They advertised for $ 29.95. When the agent came out to clean our ducts, he claimed he couldn’t do an ounce of work until we paid him over $ 1000 because we had mold. He refused to leave until he made a sale. We didn’t pay the grand, but instead overpaid for a new filter for ~$ 120. We knew it was a scam, but we still went for it anyway. Maybe we got what we «suckers» deserved.
Lol, no adresses found on any business card or invoice. Shadey!
FYI, we don’t have mold. I even tried to culture something in my lab «just in case» but couldn’t grow any colonies.
They are not with BBB, they do not have licenses to their Getty images. Both parties have been contacted and made aware of this company.