Allen Edmonds

I’ve visited this store many times, although I admittedly browse more than I purchase. I’ve purchased a few pairs and have been totally satisfied with both. The quality speaks for itself and AE shoes are well worth the money. Anup, one of the managers, has helped me several times and is very professional. One of my shoes developed a very atypical bubble in the finish which eventually started to peel. It was minor enough, but I gave the store a call to see if anything could be done. Without hesitation, Anup ordered a replacement pair and they arrived at the store in a few days.
AE stands behind their products and clearly values customer retention. I have no need to look elsewhere for quality footwear.

I’m giving this place five stars for the service. I’ve been to this location twice. The first time was a year ago when I was trying to figure out why my AE Park Avenues buckled out on the sides. I never noticed until my tailor pointed it out. The manager I spoke to about my shoes was absolutely amazing. I bought my Park Avenues two years previously at an outlet store and there was really nothing wrong with them, except they weren’t the best fit for my feet. The manager offered to give me a brand new pair for 50% off. I was speechless. He also took plenty of time to explain the different lasts that are used to make the shoes as well as the different styles. I got brand new AE’s half off and a mini course in shoe construction. My second trip to this location was just the other day and while the old manager was gone, the level of service remained the same.

Obviously the store isn’t as convenient or well-​stocked as the AE website, but if you’re looking for advice on choosing a shoe/​color/​size, I’d definitely recommend going in. Staff was friendly and helpful — Steve was patient and bounced around the whole store answering my questions about which shoe was appropriate for different outfits, formalities, etc. Great experience, even if they didn’t end up having the shoe I wanted in stock. (Don’t be too worried about that, though — if it happens, they’ll mail you the shoes for free.)

Shoes are solid, staff is not. I knew more than the staff about their shoes, and they carry very little of what options are available through AE’s website. I would recommend just shopping online, and not wasting time and energy at this location.

Gents– if you don’t own a pair of Allen Edmonds I highly suggest you invest in a pair … You won’t be disappointed. Go see Mike and he’ll take care of you. The other sales people are wonderful to as they have helped me out multiple times
I started with one pair and now I have 3 pairs two months later ! They’re addicting. It’s pricey but make sure you buy everything you need: polish, shoe horn, brush clothes, shoe trees etc
Def get a lot of compliments

This is an awesome shoe store and basically a shrine to classic manliness. The salesman was very knowledgeable, helpful, and had a good sense of style. I really appreciate it when a salesman, especially of fairly high-​end goods, is a «geek» about their product. The guy I worked with wasn’t quite on the geek level, so that did contribute to the loss of a star. The other factor contributing to the loss of the fifth star is that they did not have one of the shoes I wanted to try in my size. If a physical store wants to be able to compete with the long tail of the internet, it needs to be fully stocked. The selection is very good though, and the store is overall much better in both selection and service than the DC store. It’s also much easier to get to if you do no live right in DC and there is plenty of free parking nearby.

VERY high quality shoes and great service. Allen Edmunds shoes are probably the last shoes you can buy that are made in the USA (Wisconsin) where production is farmed out to a 3^rd party manufacturer in a foreign country.

I recently got some McAllister’s in 7D from here right before the sale ended.
Walked into the store and got hit by the smell of quality leather and fine goods. You see the racks of shoes lining the walls and stands, and you know this isn’t your run-​of-​the-​mill Footlocker. Looked around a little bit, and one of the staff approached me, asking if I needed assistance. I told him that I was on a mission to find something that work at a wedding and also asked his opinion on suits, and he gave me some good, honest advice. I’d been eyeing the McAllister’s even before I went into the store, so I basically went for those right away, even though the Strands were also tempting.
I’d never had any AE shoes before, so this was a new experience. I’m glad I was able to get a fitting and glad that they actually had a pair in my size in-​store. There was absolutely no pressure from the salesman at all, and he let me walk around for as long as I needed to evaluate fit and comfort. He also assured me of the quality of the products and was very accommodating. He also proceeded to show me the complete care technique for the shoes and was kind enough to also discount those products in my purchase as well.
In the end, I ended up walking out with a large bag of products and a great pair of shoes, all for less than the price of the shoes at full retail. Great staff, great experience, and great products. Definitely upgrade to some AE shoes if you want quality, American-​made classics.

I have worn Allen Edmond shoes for over 20 years. I always had the same size 9.5 D, but some recent plantar plate foot problems caused me to obtain orthotics and seek a wider size shoe. I went to the Reston store on a Saturday afternoon and Freia the manager was very patient and showed me literally a dozen styles of shoes to try on. I ended up getting 6 pairs of various styles with the wider size and have been 100% satisfied with each pair. Much less foot pain. Freia also exchanged a pair of loafers that I purchased at the DC store last year but were too tight and unwearable. I am totally happy with Freia’s suggestions and fitting and would definitely recommended this store and she for anyone looking for a quality American made dress or casual shoe. I am currently waiting for Washington Nationals MLB boat shoes that I ordered online at a very reduced price.

I recently purchased a pair of McAllisters in a size 9d. Delaney helped me in the Reston, VA store. I left feeling good about having purchased my first pair of Allen Edmonds. The next day, I put them on and walk to my car. Thats when I second guessed the size. It felt way too large and my foot had a lot of space. I emailed the Reston store and their manager Freia told me to come back in and they would help me get into a better size.
Delaney again helped me and put me in a better size. They exchanged my 9d’s, no questions asked — even though I had worn them a bit.
I will def. be coming back here for my next pair of Allen Edmonds!
If you are looking for some GREAT shoes that are actually made well, technically with quality leathers and products, and at a great price… Allen Edmonds fits the bill!

Walk into this new men’s shoe store and breathe in the scent of tanned leather. Classic designs are shown in a variety of natural tones along the entry wall. There are plenty of wing tips to choose from, and the shop is conveniently located beside the Hyatt Hotel.
Mainly filled with business shoes, they also stock belts and some leather accessories – handy for executives in nearby offices as well as businessmen attending conferences next door. If you get caught without a wool cap this winter, they have those as well. This is a small but well-​stocked upscale boutique located just north of the main plaza.