The Cosmopolitan at Reston Town Center

we are doing a short term rental and just love all of the services and amenities that are offered We have had the service staff in for some minor repairs, and they were done in a very efficient and timely manner Also love the 24 hour desk staff, and the rooftop pool and work out facilities!!!

What a nightmare! DO NOT LEASE AT THE METROPOLITAIN RESTON.
At first the property appears pleasant… but after a very short-​time it becomes very clear you be nickel and dime-​d while being completely inconvenienced for a noisy building with poor heating and cooling systems.
Moved in on a 3 month lease in May, immediately received renewal notice for 25% increase (from $ 2,800 to $ 3,500 for 700 sqft unfurnished 1 bedroom)…can you say bait and switch!
I mistakenly left parking permit in a rental car… inquired about a replacement… was told it was $ 150 (it’s plastic)…within 12 hours my new rental car was towed…$ 185 +$ 50/​day to get it back. Extra spaces are $ 150 compared to $ 75 at the newer and much nicer ADVANT.
The renovations have been a complete inconvenience for the residents.
The elevators are slow, often waiting 5 – 10 minutes. The commons areas are often rented out and the residents are told they are unavailable for their use… but that is the first thing they show when touring property for perspective residents.
Pool chairs are often impossible to come by… it’s no wonder. When you get into conversation with others at the pool, they often reveal, «I don’t live, but I used to» or «I just know how to get into the pool.»
Don’t make the mistake I did… take this one off your list.

I lived here for about eighteen months beginning in 2012. I would recommend it for several reasons:
1) The location in Reston is excellent — easy access to the toll road and within walking distance of two grocery stores and all of the shopping in the town center.
2) The apartments are well constructed. There is practically no problem with sound from road noise or from neighbors. The floor plans are spacious, and the kitchen and bathrooms are thoughtfully done.
3) The staff is friendly and professional. Twenty-​four-​hour concierge service is a nice perk. Maintenance was always prompt.
4) The move-​out process went well. This can be a point in the rental experience when things sour, but management were prompt with returning the security deposit and continued to be friendly thereafter.
Regrading price:
As had been the case with other buildings in Virginia, they would not negotiate the price when I first moved in. When I renewed the lease, I was able to negotiate only after some serendipitous changes in plans. If you are good at negotiating, try it.
However, the costs seemed fair considering the quality of the building, the staff’s presence, and the amenities. Underground parking was free for the first car and $ 100/​month for the second. The gym and pool are nice. A cleaning staff, also friendly, cleans the common areas six or seven days a week. There are a lot of dogs in the building, but I never encountered a noise or mess problem.
My only complaint was the water billing system. A third party bills the water, charges a «convenience fee» for doing so, but is very inconvenient because they regularly send the bill only a handful of days before it is due or, sometimes, after it is due.
Because of my experience, I recommend choosing this building without reservation. Having on-​site, responsible management makes or breaks apartment living, and here they do a good job of being customer-​service oriented.

I’ve lived here a month now, I found the place on a referral. Derrick was great, he made an offer I couldn’t refuse… $ 1,000 off first month rent and he waived the move-​in fee and deposit! I came back later on to look at the apartment and unfortunately it smelled like the last tenant had left their dogs body under the carpet… so Derrick arranged to have the carpet replaced, it was all fixed by move-​in day. It’s got a great location for proximity to Reston Town Center, and the building is very pet friendly (the concierge’s seem to know every pet by name). The walls are a little thin, I can hear the neighbor’s TV, the elevator dinging, but again… great proximity to Reston Town Center. Apartment features are on par with most other apartments in Reston, there’s a nice rooftop gym/​pool upstairs with a great view… gym has a few standard machines and some treadmills, typical apartment stuff. Looking forward to the pool in summer with the view! Overall, you’re paying for the proximity, I wish they’d be a little more generous with the parking and storage, there’s lots of both available and for what we’re paying in rent I’d expect they’d offer two parking spaces and one storage spot included in the rent.

The Metropolitan is ideally located in Reston Town Center and a great place to live. We were planning on just staying six months and then another extended a year. The staff is friendly and attentive to the resident’s needs. They work hard to make it feel like a community. Last weekend they held a party at the roof top pool. It was a lovely catered event with endless frozen Margaritas from a commercial margarita machine, beer, and fabulous spread of food and desserts — at no charge to the residents. The weather was perfect and many of the residents attended. It was a great day to socialize and get to know neighbors. We find the Metropolitan a terrific place to live.

I had lived in The Met for 18 months. My time there was like any apartment experience — fine and uneventful. However it became very clear upon my move-​out that the management is not qualified to handle the information, policy and procedures that come along with tenant management. My advice to anyone living at The Met or future tenants is to get everything in writing. If the facts are not stated in your lease, make sure you get written proof of what is agreed to — especially when it comes to money. I had multiple experiences of fees changing (going up) with little proof other than the fact that now the cost is different. It is unfortunate that the location of this building is great because the management is not.