Master Auto Repair

I was in a pickle when my car died at the gas station across the street from this repair shop. It was late on a Friday afternoon and it wasn’t clear what the problem was. They worked fast, were extremely gracious, and had me out quickly, happy and for a reasonable price within an hour and a half.
Anthony and Robert were so nice to deal with. They said they knew it is hard to break down so far from home when you don’t know people or who you can trust. I put my trust in them, they treated me well, got the work done fast and at really fair price, when they could have taken me around the block.
I hope I never break down near them again, but if I do, I know I will be in good hands.
I’m editing this a couple of hours later because I forgot to mention that when I asked if there was anything nearby that I could walk to, so I could kill a little time while waiting, Anthony offered to lend me his car to go somewhere nearby, because it really wasn’t safe to walk because of being at the convergence if several main arteries and a rotary.

Marie is great but she is the only thing good about this place… I bought a used car there and, when I started driving away, I realized it was on empty… I told the owner and he handed me 10 bucks to put in it ! Gee, thank you SO much. That was SO generous of you after I just bought the car off of you! Plus they never even bothered washing or cleaning it before I picked it up… Three months later the engine died so I was left with a huge loss… STAY AWAY.

I’ve been here a few times for small fixes (tire punctures, oil changes, inspections), but this week had to have my exhaust system replaced. This garage was hit dead-​on by the Great Revere Tornado of 2014, but they’re still open for business! Marie (office) is very helpful and friendly and both Tony and Jon were easy to talk to and work through my car troubles. I HATE car stuff. I loathe it. But Master Auto made it just about pain-​free.

My car died and I had it towed to Master Auto on the recommendation of a friend. I spoke to Marie, the receptionist mostly and she was calm, friendly, and professional as she helped walk me through all of the steps of the process. John and Anthony in the garage took a look, and within 24 hours they had contacted me letting me know the prognosis: blown engine. They didn’t even try to sell me on repairs, which they definitely could have. Marie then swooped in and helped me figure out what do next, and got in touch with a junker they worked with so that I could at least get a little bit of money back in the end. Marie, John and Anthony’s kindness and professionalism helped me get through the tough process of saying goodbye to a car as painlessly as possible.
These guys are awesome and they work really hard to do a good job while at the same time treating the customer with kindness and respect. Highly recommend.

This place, in my opinion, is the worst mechanic I have been too. Had my car towed there to find out why it wasn’t starting. 2 days and $ 450 dollars worth of damage I was able to drive my car off the lot. Told me it was «bad gas» and all they had to do was change the gas and clean the injectors. I have been taking my other car to the same gas station as I did this one and never had a problem. All that, for $ 450? Really? And two days? So done with this place. Never again.

I went here for an oil change and inspection sticker. They took the time to show me that my valve cover gasket was leaking a tiny bit, but not to worry. I always go here for gas, and auto repairs. They are always fair, and do the job the first time. I am really confused why people are upset that they may be a little more meticulous, when it comes to inspections. I think they just want people to drive safe vehicles.

Master Auto is notorius for REJECTING your vehicle. They love to scrutinize every little aspect of your vehicle only because they will throw you the sales pitch of how much your repair will cost through them. THEY SUCK stay away from them. The mechanics love to REJECT so they can have a steady flow of business. The owner is Italian «Anthony» and stay far away from this CROOK and his two Arab mechanics are in on the scam to screw you over. Don’t waste your time and money getting a vehicle inspection from this place. DON’T DO BUSINESS WITH MASTER AUTO IN REVERE.

Made a mistake of pulling in here for an inspection sticker. Three year old vehicle, no issues, just bought brand new tires. Figure I would stop here for a quick sticker and be on my way.
Handed over my registration and money, waited in the tiny waiting room for a bit. After about 15 minutes the mechanic comes out. Sorry he said, we had to put a rejection sticker on your car. Why, I asked. It was the windshield wipers blades, they aren’t any good. You have to be joking, right, I said. No, he said, we can replace them for $ 12 each plus the price of the new ones.
Absolute and total scum bags. Stay far far away.