Contemporary Facial & Oral Surgery

Horrible customer service, shady business practice, lack of communication, failure to inform patients up front VERBALLY, of all the fine print. Don’t let such a awful practice do something as major as dental surgery for you. Not to be trusted.

Let me start with the positives:
The surgery was very quick and the wait for the appointment was about a week as I wanted a Friday as you need some time off work to recover. Everything looked clean and nice. You get a lot of email and text appointment reminders. There is a second visit 2 weeks after surgery to check on me. It was free. It takes about 6 weeks to completely heal on average. The doctor and the staff were nice. I am satisfied. However, there are things that could have been better.
The negatives: As the place looks fancy, you should know that it is more expensive. I paid about $ 1800 (before insurance deductions) for 4 teeth, tow standard to pones and two bottom ones that are impacted and bone has to be cut. For the same thing, seeing my Xrays a dentist, not a surgeon quoted 1400. He is special kind that is licensed to do wisdom teeth surgery. I was nervous and chose the person with more qualifications but higher price. Also that dentist didn’t offer laughing gas as an option. So, if you want to go asleep and your case is not complex you can definitely save money. The next negative is that during initial consultation I had to ask questions about the risks and what will be done. The doctor didn’t start explaining. He recommends going asleep but in the end I just had Novocaine injections only. It was OK, as he was quick and you feel no pain except the shots and no one needs to be there. So that choice was a problem since they gave me instructions on what to do the night before the surgery. No one told me they are only for people that fall asleep. So the injections only I didn’t have to fast or do anything, no need for somebody to accompany me. It was also cheaper. But I was about to starve myself and checked online. No one talked to me about, I was handed a folder. Another issue, I requested to get my itemized bill sent to me. They said yes and didn’t do it in two weeks until I came in person and got a printout. Last a little thing is the hours are not great as they work half day on Friday and no Saturdays. For the high price I need to work to afford the care with least work hours lost but doctors in general make the patients feel like we need to adjust to get their service without realizing we have a choice. My regular dentist works on Saturday and that is why I chose him.
Overall: Good, I didn’t hurt much and I think the surgeon was great but they need to communicate more orally and you need to ask questions. I recovered fast with little pain but it case by case.
Do not take a panoramic at your regular dentist’s office as they asked me for a new one with their better equipment that insurance will not cover again but were nice to waive the charge. Their estimate was off by 10 dollars so I had to pay extra after the surgery.

I had four wisdom teeth all impacted. After the consult the staff was able to work with my schedule and put me in when it was best for me. I had my appointment at 11:30 about a week later. I went in and before I knew it the procedure was done. I chose to be sedated. When I got home there was absolutely no pain from the anesthesia. And I only needed to take two pills of pain killers. I could eat regular food (carefully) the very next day, but I chose not to for the sake of the wounds. Four days max and I was perfectly fine. Great experience. No pain at all. Easy. No swelling either

I had four wisdom teeth I needed taken out and Dr. Phan was able to schedule me in the day I called for a consultation. I then had them taken out the very next day! My recovery was incredible. I’ve had little to no pain and the procedure was done in under an hour!

My wife went into CFOS for a dental implant and her doctor, Aidan Phan, is just a dream to work alongside. His bedside manner, calm reassuring manner and just constant attention to the patient is a blessing. He relaxes everyone during the process, making sure you understand each and every step along the way and feel comfortable with the procedure. The after affects of each procedure was so minimal, his skill and true caring manner make him the go to person in this area. I just can’t say enough about how much my wife, Tatiana, loved his personality and skill for her dental implant. Bravo to all the wonderful people that work at CFOS and especially to Dr. Phan. Jeffrey Owens.

I had a great experience having my 4 impacted wisdom teeth removed here. I was nervous going for the consultation but Dr. Phan eased my concerns by explaining everything and answering any questions I had. I came away confident that everything would go well because I felt that they cared about their patients and because their focus is on oral surgery.
They provide you everything you need to prepare and recover from the surgery. After the consult I was given a folder that explained the procedure, foods I could eat and recovery instructions. After the surgery I was given a recovery kit which included ice packs, a syringe to clean the stitches and gauze. They took the time to call me about 3 hours after the surgery to make sure I was doing well. They also don’t want you to suffer in pain and encourage you to call with any questions or concerns. Even on the weekends they have a number you can call.
I went back a week later for a checkup where the extraction sites were examined and cleaned. I was encouraged to call back if I had anymore concerns or questions.
So, overall I had a great experience! I was older than most people are when they get their wisdom teeth removed but everything went smoothly. Dr. Phan and his team did a great job. They are caring team that want to make sure your surgery and recovery goes smoothly. I wouldn’t hesitate to go back to them in the future and would recommend Dr. Phan to anyone who needs oral surgery!

Well color me impressed.
I needed some oral surgery in a pinch, and was able to get an appointment with Dr Chan the day I called. They do consultations in the afternoons and surgeries in the mornings, so I was in for my consult in the afternoon and scheduled for the surgery the next morning.
The waiting room is very nice and calming, and the staff couldn’t be any nicer. They also have really nice equipment, so getting xrays was a breeze.
My surgery was quick and as pain free as it could have been. The staff walked me through everything as they were doing it, so I wasn’t left wondering what was going on.
All in all, if you have to get oral surgery, this is the place to go.
It is located in north Richardson at Jupiter and George Bush– there is plenty of parking in their lot.