Dallas County Tax Office

About as decent a place as you’re gonna get from a government run agency. The people are helpful and friendly.

All the times I have been here have been great. The lines have been long, but with the number of workers there, they move fairly quickly. The workers I have dealt with have all been extremely friendly and helpful, as well.
I went in on ⁰⁶⁄₂₂ at 2:00pm to renew my vehicle registration and was done and out the door by 2:20p!

This location is very efficient. I have been here with 20 people in line and they always move through the line quickly.

really fast! tnx

Paid car registration tax today. This office is well run and efficient. Very quick on a Wednesday at noon.

I was NOT looking forward to coming here. Surprisingly enough the lines weren’t ridiculously long on a week day at 11:30am compared to the other locations. The staff was friendly and decently helpful. The building itself is well kept. There’s plenty of parking in the lot behind the building.

I’ve been here several times in the past. It’s the usual government bureaucracy, as you would expect. Today was different. I get in there and there isn’t the lady behind the desk who checks your docs before you get in line. I was confused. I got in line anyway. I thought I’d be standing a while, but surprisingly, the line moved super fast. Amazingly fast, actually. I got up to the counter and Shawanna was very helpful and friendly. She got me all the documents that I needed to transfer my newly purchased out-​of-​state vehicle into my name. Then came time to pay. I handed her my credit card and she says, there will be a 2−3% charge for credit or debit cards.
Me: «I knew I should have brought my checkbook! Can I come back?»
She finishes up my paperwork and gives it to me so when I come back, I’ll have it. It’s around 3:45. They close at 4:30. No sweat, I have plenty of time.
I go home only to find out that I am completely out of checks, so I hurry to the bank to withdraw cash. I had told Shawanna that I was going to pay by check so instead of withdrawing cash, I got a bank check instead. And back to the tax office I went.
I get back to Shawanna, thankfully I didn’t have to stand in line again, and she’s ready to process everything and she says, «I don’t think I can take this check. It has your name on here.» My bank, when they write a check, they put the payee’s name then put your name afterwards, so my check said, «John Ames OR Bruce C.»
«It says ‘or’ «I tell her, but she’s unconvinced. She takes it to lady at the counter at the back and she looks in horror at the addition of my name to the check.
«Nope. We can’t take it. It can’t have your name on it. Your bank should know we can’t take it like that.» I’m frustrated and annoyed but what choice do I have? Off I go again to the bank to get my name removed. It’s 4:10 by now.
The teller at the bank is convinced the tax office can take the check with my name on it, but gets me a new check as requested.
Watching the clock closely, it’s 4:24 when I leave the bank and everyone is taking their sweet time on the road. I pull into the parking lot at the tax office and there’s only one car when there are normally 8 or more. The open sign is still visible. I run to the door and is still open and all the representatives are there waiting. Whew. I made it. Shawanna gets my papers processed and I’m finally done. I should have just paid the credit card fees.

This place is fantastic. In and out quickly, no one giving you a dirty look if you step over some imaginary line, just helpful people who tell you exactly what you need to do. I even saw each of the clerks smiling before I left. That’s pretty rare in government offices.
As a tip you are able to register your vehicle for multiple years, but with how nice these employees are you’ll want to come back every year!