Meals On The Move Of Texas

This place is not worth your time… seriously, I am warning you, DO NOT ORDER FROM HERE! They never deliver anywhere close to the time they say they will, once it was an hour and a half after they said they would deliver. When I called them they said all they could do was take off my delivery fee and the tip even though when my food was delivered it had to be completely reheated in the oven… the temperature was like that of food that had been sitting for hours. That was a while ago, so I tried them again last night… WRONG DECISION! Granted the road conditions were not great, we had been cooped up in the house for a couple days due to the 2011 winter storm here in Dallas. I didn’t expect the place to be delivering, but to my surprise their website was taking orders! Yay… or so I thought. I ordered and waited. 30 minutes after the time they were supposed to get here I called them. it rang until it went to a VM box, UMMMM, BAD SIGN. I then called the place that the food was from and they told me they hadn’t received the order, I was in no way upset with them as MEALS ON THE MOVE is supposed to fax the restaurant their orders, the Manager handled the situation fabulously and took my name and number and said she would follow up with the delivery company. I then called MEALS ON THE MOVE and left a message asking them to refund me fully (as I could already see the pending charge on my checking account) and to call me back. I was ADAMANT that they call me and that they PUT SOMETHING ON THEIR WEBSITE TELLING PPL THEY WERE CLOSED!!! Well, not surprising this place did send me an e-​mail telling me the order had been voided, BUT most definitely did NOT receive an apology call. When I checked their website today there was a banner telling people it was closed so I KNOW they got my message. The moral of the story is don’t mess with this company, they obviously have no leadership and I am surprised they are still in business.