Michaels

I’ve been to this Michael’s several times both for things I need and don’t need. What I like about the Michael’s brand are all the sales and coupons. Therefore, picking up things I don’t need, doesn’t feel as bad when I’m not paying full price (crap, that’s how they get me).
Things I like:
–this store is kept pretty organized and clean
–you can find holiday items on sale before the holiday’s done (i.e.; valentines day)
–when you’re able to find a salesperson they’re helpful and knowledgable… for the most part
Things I don’t like:
— there are rarely enough salesperson on the floor to help
— there aren’t enough price check scanners throughout the store (I’ve only seen 2)
— data/​wi-​fi connection is spotty, which can result in extra time trying to pull up coupons
— similar items are placed in several sections of the store resulting in lots of back & forth or missing something (I’ve seen this w/​monogram letters, corks, paint, wood signs w/​sayings like Dream)
Things I wish:
–Baskets with smaller slots would be nice! While the slots aren’t big, I’ve had smaller like paint brushes and pens slip through/​fall out. With the paint brush, I didn’t even realize it fell out, until I was walking around saw it on the floor, thought it looked familiar, looked in my basket and noticed the one I had put in there was missing.
–Self-​serve Kiosk would be nice! Since there aren’t enough sales people on the floor, being able to research products & check availability at other locations would be great; especially since data connection is spotty (I’ve actually shared this one with them).

My previous job brought me here. I’m usually so bored in Michael’s Stores. Their competitor coupon policy sucks also. Coupons can’t be used on books or magazines or anything else on sale. I found a rescue dog car magnet at regular price so my coupon was good on that. The store reeks of scented pine cones at the entrance. I honestly like Joanne Etc and Hobby Lobby much better. This store is smaller than the Burnsville or Apple Valley stores. Will I return? Probably not.

I went to Michaels in Richfield this afternoon for the first time. When I went to check out, there was a line of five or six customers. Four clerks and four cash registers were within about 6 feet of the line, but only one register was open and the other three clerks were not making eye contact with customers.
This store clearly doesn’t care about serving its customers.

I’ve shopped at this Michaels location multiple times since 2005. It’s the closest Michaels location from where I live, but since the Bloomington site opened, I much prefer that one.
REGARDLESS, this Michaels is great for that last-​minute oh-​no-​I-​forgot-​that-​I-​only-​have-​half-​a-​teaspoon-​of-​Modge-​Podge-​left-​and-​need-​another-​container-​pronto scenario before running off to your crafting group event.
This is one of the smaller locations and is located at «The Hub» strip mall in Richfield, where most of the stores carry the stereotypical lesser quality «strip mall» feel. The crafting selection covers all of the average crafters needs and they are generous with doling out coupons in the mail and online. Service is friendly when asked, but sometimes appears to be understaffed, especially on weekends and that is especially depressing when the line is 5 deep and you’ve got a crafting group to make an appearance at with your latest creative flairs.

I have been to this Michael’s three times for my wedding supplies. They have been out or not carried what I need all three times. While the staff has been helpful, they have twice sent me to «nearby» stores over 20 minutes away. I am going to get the rest of my supplies from a different chain and not return to Michael’s.

I don’t visit Michael’s a lot but needed some custom framing and they had a sale going on, so that pleased me right away. Kevin helped me figure out the mat for my original artwork, and he was friendly and helpful, giving me the time I needed to make up my mind.
I also took advantage of the buy one get one free frame deal — and bought 2 frames for $ 19.99. Because I wasn’t sure of the color I wanted I added a third frame for the full price of $ 19.99, to try at home and then return whichever I did not want.
When I went to do the return I was credited $ 9.99. I spoke to the young cashier lady, explaining that this was a frame I had paid full price for ($ 19.99) and she was curt, not wanting to engage in any conversation, and called the manager. When the manager came she said to her about me ‘she doesn’t understand, please explain to her.’ I figured it out on my own — no thanks to the rude cashier — that the frame I had returned was being treated as part of the buy one get one free pair. I ended up returning all three frames and buying the two I wanted to keep. It worked out in the end but I did not appreciate the cashier’s refusal to listen to my question or her lack of patience to explain the reason. My advice to the cashier: If you can’t work with people this job may not be the best fit for you.
Still, I’m giving it 3 stars because on my second visit, there was a different cashier who was very helpful and courteous. As was Kevin.
Other than that it’s like a regular craft store — aisle after aisle of stuff that can quickly make you lose sense of time or perspective, turn a hobby into an obsession, and fill your home with all sorts of handmade crafts and fake plastic flowers.

Everything you need for idle hands. I don’t come to Michael’s a lot but when I walked in the smell of potpourri reminded me of visits with my mom when I was a kid, some things you just don’t forget. I was shocked at how affordable everything was, I was doing some last minute Christmas shopping and found the majority of their art section was 50% OFF! While I was there I did a little roaming around and found other things that got the creative juices flowing. Of course I didn’t act on those urges but felt comfortable knowing I could always come back and get something to keep me busy for an artsy fartsy weekend craft project.

I’m not sure why the other reviews are so intense; this seems like just a normal store, if a little on the ghetto side. Everything is clean and organized, and the staff was friendly. That, and a few magnetic dry erase markers, is all I need.

Holy shit, it’s just like any middle aged womans dream! You can come in here and find all kinds of stuff to occupy you and your cats time! Puzzles, scrapbooking, the herpes of art supplies GLITTER. Seriously it’s totally full of stuff you never thought you needed! Then again, you probably didn’t…
The only reason I am going to give a craft store (abomination) more than two stars is that the people that work here are really friendly! There is this crazy gay guy in the framing department that is quite helpful!

Olfactory overload! Wow. I felt as though I had dove into a Yankee Candle Autumn Spice pillar candle when I entered here. Still can’t shake the smell. It’s one thing to be overwhelmed by scent when you go into a Lush or other perfumery, but a crafts store? I was also amazed at the amount of faux flowers and stick wreaths. What do people do with all that crap? Maybe not much since there was so much still in the store.
I’m not much of a DIY craft person. I’d like to be, but I become project ADD about half way through. But maybe I’d be more inspired to make an effort if I actually enjoyed shopping for the supplies. There is nothing I like about shopping here. A lot of the crap looks cheap, or maybe they just need a better merchandising department. Kmart has it together better than these guys.
I think next time I’ll check out Crafty Planet… from the other reviews, they seem to be on my level more. And who knows, I might just discover my inner Martha.

it’s like any other big chain of stores. you go in, nobody talks to you because they are all too busy talking to each other, so you have to find someone to ask… ummm do you know where this is… and they say… oh i’m sorry that’s not my area i only know about the silk flowers. — - ok so then why are you over by the stamps? ohhh i know cuz that is where your friend is so you wanted to talk to them.
this has happened almost every time i’ve gone in there. even when you check out it is a rare thing for them to talk to you, or even say «thank you» when you leave.
the sad truth is that i will go back, it is within walking distance from my work and they always give you that 40% off coupon… hmmmm maybe that’s cuz the service sucks.