JEK Park and Go

least expensive of valet parking options. service excellent. easy drop off. quick shuttle ride to airport. car ready and available upon return. quick pick up at airport. used twice with no problem.

I had a fine experience here, but after reading these other reviews, I won’t park here again. The guy at the front desk was courteous and helpful both when I dropped off my car and when I picked it up. I waited about 30 minutes when leaving (right at rush hour) and waited 35 minutes to be picked up. The driver helped me get my bags in and out of the car.
The lot is small and nothing to look at, but it seemed to get the job done.
One weird thing is that my passenger seat was in a drastically different position than I left it in. Why would anyone have moved the passenger seat? And if I got a parking ticket from the city (which other people say happened to them recently), I haven’t had a chance to heard from the city about it yet. I guess we’ll see… :/

AVOID AT ALL COSTS. These bastards made us wait for one hour before they picked us up to get our car. Furthermore, when they shuttled us to the airport, the driver drove like a maniac and then actually got lost on the way to he airport, and we almost missed out plane. They are located more than twenty minutes from the terminals, by the way – nowhere near jfk. And there’s more – They do not help you with your bags, which I found off putting, at least. There are many more reliable services that you can choose. This one is a disaster. AVOID!

Park somewhere else! So we had a reservation for this place months in advance. We showed up here and all they told us that they have no more space. We told him we had already paid online, and all he said was, «I don’t know what to tell you.»
Trying to catch your flight on time is already a headache, but adding in frantically trying to find an alternative place to park just hours before your flight is the last thing anyone needs.

I was going to book again but after reading recent reviews I won’t take the chance. I do however have to report my experience was good. None of the issues reported below. My car was there for 8 days and I returned just after the huge snow storm in January 2016. They picked me up within 15min and my car was cleaned off and warmed up and ready to go. I hope they turn service around and others can post new positive reviews. It was a good deal.

DO NOT PARK HERE!!! I parked here on a recent trip. My car was left on the street instead of the lot. It was towed and impounded. It cost $ 600.00 to get it back. THEY ARE NOT TRUSTWORTHY. They have totally ignored all phone calls and emails. You would be making a major mistake parking your car with them.

DO NOT PARK HERE! whatever you do. spend the extra 20 – 40 dollars to park somewhere else. there’s a reason why they are the cheapest. !!!- the worst ran business I ever seen in my life. When we first got there their «second shuttle» had broken down so there was only one shuttle available according to one of their employees, I’m pretty sure they only have one and tell each customer some bs about the second shuttle not working. so we were left no choice but to take an über ($ 25) to the airport. Unless you have an 1 – 2 hours to kill waiting for the shuttle to come pick u up there was no other choice. It only gets worst when we land and come back to the lot after waiting an hour and a half for the shuttle at the airport he finally shows up and pick us up, we finally get to the lot and my CAR IS MISSING !!! I expected the car to be outside in front pulled out and waiting for me so I could get the hell out of there but instead it was no where in sight. its around midnight at this point and of the arrogant and rude employee casually points to a hidden sign that reads may move your car if need be, something in those lines. After waiting another hour and a half somebody shows up at the lot and is notified by the lady inside that my car is missing and he leaves with somebody else to get my car god only knows where it was parked. I asked if I could go with them because I wanted to know where my car was being held but they wouldn’t let me. Finally after 2 am I was able to leave that place. Place is a complete trash and their people are too. DO not park here just to save a little bit of money. you will regret it!

I reserved a spot here back in October 2015 for a December 27 stay. Upon driving down the street its located on, we noticed that it was a very dark and desolate area (uninviting). After turning around several times we finally located the address (it was not clearly marked with the address or name) and it was closed, no lights, no activity. I called the number on the reservation and someone answered «hello» (not even the name of the place). I asked if I was speaking with Park & Go, they said yes. I proceeded to tell him that we had a reservation, he cut me off mid sentence and said «we’re full, so we’re closed, apply for a refund & you’ll get you money back», then he hung up on me. Whats the point in making a reservation, especially 2 months earlier if they aren’t going to hold a spot for you. I’m currently awaiting my refund, but I would never make another reservation nor would i recommend them to anyone. IMO they don’t even deserve the 1 star, but i had no choice. I had to end up parking at the Long Term lot at JFK for $ 80 more than what I was supposed to be paying with them. I guess you get what you pay for, not sure i would have felt good about leaving my car in that area anyway.

We got a parking ticket AND a $ 17 ezpass bridge bill. Wish I had checked the mileage on my car. We had to call them to pick us up!!! Not cheap either!!!

STAY AWAY! I just got a parking ticket from the City of New York for the vehicle I supposedly parked in their lot while on vacation. And when I called, they claim they are no longer in business… but the voice on the other end of the phone was the same guy I spoke with when booking the space.
The horror stories from the other reviewers are even worse. Definitely do not park here.

Check this article:

When we arrived to check in, the woman checking us in continued on her personal phone call. We asked to use a rest room, as it did not appear that there was a shuttle in the near vicinity to bring us to the airport. We were directed to an outhouse in the parking lot and told that there were no other facilities available!
As we waited for the shuttle to arrive, the line was building. The shuttle only fit 7 people, so one person decided to drive his car to a lot closer to the airport just so that he would not miss his flight. He actually took another person with him because the crowd was building.
When we returned from our vacation, we immediately called for the shuttle once we had our bags. We were told that it would be 20 minutes. Two calls and 45 minutes later, the shuttle, bearing the company name on a piece of paper and taped to the door, arrived. Despite the fact that we gave our time of return when we registered, our car was not waiting for us! We needed for a couple of cars to be moved before we could load our luggage and head home after a very long day of traveling. When we got in the car, the radio station had been changed to a New York station that we did not have on!
I also feel the need to mention that the credit card number that we used to pay for the parking (and only the parking) had been stolen, and there were fraudulent charges on that account.
Very unprofessional… over promised and under delivered service! Will never park in this lot again!

We thought it was pretty ok until we got our car back. I read many reviews regarding different mileage when you pick up your car. So I made quick note when we parked our car. When we got on our car, I checked the mileage there were 17 mile difference!!! and we found a big dent on our door. Will not use this parking lot again. Need to speak to management…

I’m not sure where to even begin with how terrible this place was/​is. I arrived in the morning on Thursday to park before my flight. It was 7:15am and both shuttles were «out picking up and dropping off» passengers. Neither employee at the lot seemed to have any sense of urgency that I had a plane to catch and just kept telling me that the driver was 10 minutes away. Finally, after 35 minutes NOT DURING RUSH HOUR, a shuttle driver showed up. This was right after they offered to have one of their employees drive me to the airport in MY car.
Returning to JFK yesterday, I knew they would be slow to pick me up, so I called the minute my plane touched down. This was at 3:45pm. I did not check luggage. I called again after 30 minutes and the employee answering the phone told me «sweetie, they are on the way for you» and gave the wrong claim number. The shuttle driver finally picked me up from the arrivals lane at 4:35. There was another customer who was also waiting at the airport and they couldn’t even keep the two of us straight. When she got in the shuttle, I asked how long she had waited and she informed me that she had also waited over 30 minutes and was never using this service again. By the time I reached the lot, it was almost 5pm. You would think that as I had called an hour and fifteen minutes prior, my car would have been pulled out and ready for me to take, but there were two employees just hanging out in the trailer and the car was blocked in. A nice older gentleman pulled my car out, but frankly it was too little too late.
If you are not in a hurry to catch flights or get home… and don’t mind waiting for excessively long times to be picked up where there are no other customers and no traffic, totally use this place.