As a buyer, I love the selection and quality of the clothing they carry. I will continue to support this gem of a store. As a consigner, I find their appointment system very inconvenient. Specifically, I called to set up an appointment for them to inspect my clothes, and was told that I need to phone back in one week, at which point I can set an appointment that will be at least three weeks away. Really? Seriously considering another option so I can move on with my life.
Rachel G.
Rating des Ortes: 4 Washington, DC
LOVE this store. It’s not great for everyday play clothes as most of what they stock is really high quality and from pricey name brands. They also have a limited amount of maternity clothes, kids’ shoes, baby gear, and accessories. It’s definitely worth a visit, especially if you like more«Southern» style clothing — I regularly see great Lilly Pulitzer, LL Bean, and Shrimp & Grits as well as beautiful knit and smocked outfits. Everything is also seems to be in VERY good condition. I will say that their customer service could be a little better. I’ve never been warmly(or otherwise) greeted, asked if I needed help, etc. The woman at the register wasn’t rude but she definitely wasn’t friendly either. I’ve never consigned with them so I can’t speak to that!
Anna S.
Rating des Ortes: 1 Richmond, VA
BADCUSTOMERSERVICE I shopped in Clover twice and spent about $ 70 total. Among other purchases there were the tights for $ 6. I needed the tights for a 9-month old baby but the sales lady gave me the tights for a 6-month old baby and said they should fit. About 5 days later I came to the shop to the return this new tights in its original package. The manager did not accept them and refused to credit me $ 6 because I came 5 days after a purchase whereas they had a 24-hour return policy. This policy is not legal. Furthermore, the sales lady knew I was buying tights for an older baby and said I could come back and return them. She did not mention a 24-hour return policy. I feel defrauded. I do not see how this shop could survive the competition when it does not offer any courtesy to its customers. I put over $ 70 in Clover’s revenue but was rejected the return of $ 6. Now, Clover lost me as a customer. I am spreading these bad practices among any current and potential Clover’s shoppers. Shop at Kid to Kid. Much better selection than Clover, and they do offer a customer service.
Tatia A.
Rating des Ortes: 2 Midlothian, VA
I was in love with clover consignments when I first found out about them ! My daughter is a little fashionista and we enjoy finding good bargains! I consigned good brands with them and got good turnarounds. However the last couple times have been really poor ! A lot of my items seem to be donated instead of being sold. A sale associate told me that my items have all sold but I went to shop and I clearly saw my daughter clothes still hanging ! I will not consign with clover anymore but I will have to try very hard not to shop in there !
Casey H.
Rating des Ortes: 4 Richmond, VA
I love this place! They have relocated to a MUCH bigger space since the last reviewer posted her review so there is a lot to choose from. I basically get almost all of my kid’s clothing here because I can’t swing these brands full price but secondhand, yes! Some of the brands you’ll find here are Hannah Anderson, Boden, Baby Gap, Gymboree, Janie & Jack, etc. The girl selection is of course much more vast than the boy selection but that’s typical of any children’s clothing store(don’t even get me started…) The prices are a little steep but the clothing sold here is, for the most part, in tip-top shape so I feel like it’s usually worth it.
Michelle A.
Rating des Ortes: 4 Frederick, MD
This is the children’s version of Clementine… This is a good place to get high end brands for cheaper, and also some staple items for a little kids wardrobe. I got my daughter a Janie and Jack silk dress for $ 25(came with a little sweater– PRECIOUS) and a white cardigan for $ 10. I wouldn’t go here for play clothes, but for nicer stuff, absolutely. It’s a small store so there’s not too much to look through, and it’s nicely laid out. The clothing is all very clean and in good shape– no worries about stains, rips or tears.