Meineke Car Care Center

Extremely knowledgeable, helpful and professional. Roger at the front desk is great! I will continue to come here with my vehicle.

Awesome shop. Roger gave great price for minimum essential work needed (offered other services, low pressure, and I’ll be back for those later).
I first took car to Midas across street– they wanted 2x the Meineke price. Bad.
Go to Roger at Meineke!

rude. to set the stage, i drove up when they had zero cars to work on, garage empty, literally no other customers. the mechanics were hanging out front mean muggin’ so i dropped eye contact and walked straight to the office door thinking the person at the front desk would definitely be friendlier. i walk in, hopeful, said a nice, «good morning!» and the man at the front kept typing with his eyes locked on the computer, no change of expression for a good, very awkward, 3 full seconds (like «one-​one thousand, two-​one thousand, three-​one thousand») and then after all that i get still no eye contact but just raised eyebrows and a small nod as acknowledgement of my presence. then after about 3 more full seconds he says, expressionless, «what can i help you with» still not breaking his gaze on his computer.
i felt so uncomfortable there. the reason i feel compelled to leave this review for other people to see is because i don’t know if mechanics realize how off-​putting their macho brooding can be for a big portion of this population (it’s a common practice, as a woman, to 1. take a son/​brother/​partner along with them and 2. prepare themselves with internet research to familiarize with lingo so as to avoid being taken advantage of and patronized or condescend to. this shouldn’t be the case with a company offering civilian level services. you cannot instill such consistent anxiety across a broad area of their customers and get our money without being criticized.)
please consider the intimidation and anxiety a lot of a lot of people face coming to mechanic shops. it is an issue
to address the actual mechanical service: oil change was done fast enough and cost about $ 25 with a coupon. satisfied with that at least.

I failed my state inspection at another auto shop and was stressing. On a whim, I stopped in at Meineke to get some extra info about my muffler. Roger was working behind the counter and took a lot of time to discuss my problem with me and help me sort through the conflicting information I had received from different auto shops. Less than an hour later, my vehicle had been assessed, repaired, and re-​inspected by the mechanics at Meineke. The price was more than fair and the courtesy shown me exceeded all expectations. I left with a big smile on my face and the worries of a busted muffler far behind me.

Nice People! But they are trying to get your money and pressure you to get services that aren’t necessary. Don’t go there for inspections.

I’ve heard the reviews on this shop, but I must say my experience was horrible. I’ve taken my car here a number of times before and it was okay. Though I recently took my new car here for a simple inspection and it was much different. I bought the car less than 6 months prior and knew nothing was wrong with it, though when it got inspected they found that the headlights needed adjustment. Something that I never heard of before cost me $ 35, sounds like a mechanics shop trying to add a few dollars to a simple inspection to me. That should have been the end of it but later I started to get calls from telemarketers and 1 – 800′ companies after giving this shop my cell phone number. In the future whether it’s a simple car inspection or more serious work, I am sure to take my car someplace else.

The Manager, Jamie Bryant, is amazing. I went in to Meineke to purchase giftcards for hardworking employees who always give of their time to the community. I wanted to provide an incentive for them as they use their personal cars for business and times had been tough in our field of community mental health. Jamie was kind and not only provided me a free oil change but donated the others. I never expected that — not in a million years. No one has ever done anything like that for the employees. Talk about an act of kindness! I highly recommend Jamie and the Meineke stations on 5216 W. Broad, 970 East Parham, 712 Boulevard in Colonial Heights, and 11 711 Hull st. He is a person who genuinely cares even before he provides the service. I wholeheartedly endorse him and will be a repeat customer and send everyone I know there. So Grateful!!!

Let me start this by saying everyone has their terrible mechanic or shop stories. I went here yesterday to get my exhaust fixed they did an outstanding job. I asked to go back into the shop area to see what it was that they were doing /​looking at, and they had no problem with it. The guys there were friendly and most importantly professional. They may take over my regular shop duties from a place I have been going for years.

they’ve always helped me out when I needed it!
the mechanics are your ‘good-​ol-​country-​boy’ types that you can trust

This place is great. The mechanics always take the the time to explain to me what is going on with my car in a way I understand and they answer all my questions without making me feel rushed or like an idiot. They have never suggested a service that was unnecessary or bogus like other shops have. These guys are very friendly and caring and they do an outstandingjob. Their prices are very good too.

they are polite, friendly, fast, and honest, I will definitely return for service :)