Mike’s Auto Body

Mike’s autobody is definitely the place to go for auto body repairs. They take care of people over there especially Juan the manager! He aims for his crew to provide quality and professional service. Juan was very courteous and asked me to contact him directly for any concerns about the repairs. He was very
It is not the biggest of their shops but and you would first off you drive your car in what I thought was part of car dealerships’ office. Then you are greeted by the receptionist who is professional and offers coffee or donuts /​goodies. Next you sit in the waiting area. Its not a big place but people come in and out easy For an estimate so sitting capacity was not an issue for me I think. Then your advisor comes out to meet with you to discuss your vehicle. I got boon. then you drop your car off and then its done in a few days. Very professional and they are actually cheaper than another nearby autobody I asked estimate for.

I use Mike’s Auto Body when I got into an accident several months ago. They were recommended by my insurance company. They did a great job thou it took longer than expected. I used them again a couple months later when I swiped my front bumper. I was paying out of pocket and therefore got a couple of estimates. The other shop wanted to replace the total bumper at a cost of $ 400 more than Mike’s which would repair the bumper. Not only did they do a great job on the repair; they gave me a discount on the price since I was paying out of pocket. I highly recommend Mike’s for auto repairs.

So having to bring your car in for repairs when it’s not your fault is annoying but the process of getting into a rental and dropping my keys off for repairs was very easy. I called in advance and spoke to the new manager Juan Vargas and he assured me my vehicle was in good hands. I got my car back looking like I just bought it.
I was stuck in traffic and Juan was able to assure me I could pick up my vehicle after hours. Thank goodness I had a spare key. It was super easy sign papers n leave rental keys in drop box. If I ever need my car fixed I will go back ! Thanks Juan V.

Had a little incident with my brand new truck. Staff was very welcoming and very approachable.
My truck looks awesome and was delivered quick. I RECOMMEND THIS PLACE 100%.

I had my car repaired there because the ins. co said to go there. I love G and C in Santa Rosa. So far, after one day, I think its fine, I will have someone go under t the car, to make sure that in fact all parts are factory Honda parts. I can’t see them and i am taking their word for it. The irritant was this: I told the front office person I could get a car in SR at the Toyota dealership for $ 20 a day. She said she could get it for that from Enterprise. In the end, I had to scrutinize the enterprise bill line by line and found it was not only 30 $ off, but that I was charged $ 25 a day, and that was reserved per Mike’s with Enterprise! The rental comes out of my pocket. (I asked for an Enterprise reservation, but they had reserved it with Hertz) All of the rental business just took way too much of my work time and energy.
Nine days later, the front office person right in front of the staff asks me on a scale of 1 to 10 how would you have a rated us? Really? thats not too awkward.

I love these guys! We needed to get Jean-​Yves van taken care of before we flew out of Oakland so we stopped by yesterday before they closed to arrange the details. Sierra made sure the shuttle would be there early to help us get to the airport and Jean –yves chatted about crystals with the manager. We got there at. 7, dropped off the van and Jonathan drove us all the way to the Oakland airport!

Excellent customer service. Excellent work. That is all.