PetSmart

First of all if you are looking to adopt a pet this location always has opportunities on the weekend.
The location has a great selection of products for your pet. The Vet is great for routine checkups, and care. The grooming salon although busy is accurate and attentive to details.
The staff at this location are also helpful and sweet to both my pet and myself.

Bought a few things here for my nephew’s dog. Nice BIG place. If you’re part of a local rescue organization — you would definitely be able to hold some nice events here. This place has a lot of extra space between isles and in back and up front. Great visibility for adoptable pets! Nice big fun store to browse in.

Horrible customer service in the grooming salon. I was waiting outside the door to the grooming salon waiting for the dog and owner in there to leave because their waiting area is so small and having two dogs in there is too much for my young 80lbs puppy. A worker walked out and right past me without asking me if I needed help. I had been standing there for 10 minutes. I left without getting my dogs nails grinded. Will never return to this location. I will go out of my way to another pet store.

Some staff members are nice while all the managers are completely unfriendly and the opposite of good customer service. I’ve spent plenty of money specifically for the environment and prices but I’m no longer going to this store.

This place never fails me with stock on hand for your pets. Excellent customer service.

We just moved here from SF and are living with my parents until our short sale home goes through. Scratch that… I meant, if it ever goes through. Pure frustration. Never buy short sale homes! Anyways…
I took my dog here for a basic bath because I wasn’t ready to hear my mom nag about my dog’s hair getting stuck in the bathroom drain.
I’ve taken my dog to Petsmart in Cali before and for some reason he’s always been deathly afraid of going. He is perfectly sane and even excited for car rides… but yet he has this sixth sense for knowing when we’ve entered the Petsmart parking lot. It’s like he can feel the tense energy from the other dogs there and it makes him eerily uncomfortable. Because of that, we’ve stopped taking him to Petsmart in Cali.
However, because of the snowstorm and the holiday season we were forced to take him to Petsmart. I honestly don’t know what goes on behind closed doors. But it’s a obvious sign when all the dogs that go there are desperately trying to escape out the door at every chance they get. My dog was no different.
I made an appointment for the basic bath which included a shampoo, nail trim, cleaning the ears, and a bandanna or bow. Three hours later I came to pick up my dog and noticed his coat was still damp. He smelled no fresher than when he entered the shop and the nails on only two out of his four paws were trimmed. Oh and no bandanna. What a rip off?!?
It pissed me off that it was about 30 degrees outside and he wasn’t even dry! What am I paying them for? That is the last time I trust Petsmart with my dog.