Pizza Hut

Placed my order an hour ago, still no pizza. Called to to see where the order was. Was told it was getting ready to be sent out, 10 mins later, still no pizza. I live in pecan lakes. Called again and was told it was dispatched 5 mins ago but she had to go somewhere else first. Offers to credit me for next time and I declined. I will not use Pizza Hut ever again. Never had this problem with dominos. This was the first time in years we have tried Pizza Hut and never again. I exited talk deliver with the papa johns.

The orders haven’t been wrong yet. However, customer service is huge when a restaurant is based solely on phone calls and walk ins. This place almost never has anyone that is friendly or acts like they want to be there. I get put on hold for minutes at a time every time and when someone gets back on the phone it is so rushed that most of time I have to call back and wait again just to complete the order because they rushed me off the phone the first time around. Customer service is so important and if we don’t feel like we get a good experience or that we are spending a lot of money for food that could possibly turn out wrong or have to continue to call back is how you will lose us or other customers.

Delivered to me for a year and they just decided to stop tried talking to the manager and he said they have never delivered to me before fyi they still deliver to the guy across the street

This place is awful!!! I ordered one thin crust cheese pizza and it took an hour and a half to deliver! The pizza was SO cold it was terrible! I am still on hold on the phone, as nobody has been answering for over 30 minutes. NEVER ordering from this place ever again!

Great service!!! I’ve ordered carryout multiple times from this location and they are always great. Tonight I came in and «Neemo» took care of my order. He went out of his way to ask me how my day was and discuss my evening, very nice. I even tipped him $ 2 and it was CARRYOUT.

Horrible. Stay away. Took almost 2 hours. Then got the wrong pizza. Not once but many times.

Over an hour and 10 minutes to deliver and pizza was cold and soggy. When I called, they were indifferent like it was my problem. Don’t waste your time.

Always fresh. Always correct. Great taste. Cheesesticks over breadsticks.