RVA Wireless

Great service! I went in with a water damaged phone. The gentleman took apart my phone and was able to give me great feedback on how to get a working phone. He even let me use his computer and phone since I had nothing to connect to the outside world.

Excellent&fast service. I got my phone back the same day I took it in. Decent pricing. I would recommend others to go there.

Horrible customer service & untrained, staff has little knowledge of the products that they sell.
1. LACKING QUALITY CONTROL: They advertised the phone I wanted online & upon arrival to the store we found the phone to have a discolored screen when the sales rep. removed it from the display case.
2. MISREPRESENTING PRODUCT: I chose another phone from their display case that was marked as «LG G3» –this turned out to be an incomplete model number. The phone was, in fact, a «LG G3s» which had none of the criteria that I needed in my phone.
*** The girl ahead of in line was treated like crap.
1. She paid this shop to replace her iphone 5c screen last week & it kept popping out.
2. She had brought it back & instead of fixing it, they sold her a case to keep the replacement screen in place, saying «it could be thrown against a wall now».
3. Then her phone drops off her bed & the screen shatters.
…She told this to the guy in the store. So, the sales rep. calls his boss & the boss cuts him off mid-​sentence to get some password for something then hangs up on the sales rep.) Eventually the sales rep gets his boss back on the line & he tells his boss what happened with this girl’s phone. ***The boss replies that they can give her 10 dollars off of another repair.***
4. She storms out.
*** After seeing the way that RVA Wireless does not care about customers, I feel that attempting to return my misrepresented phone would result in too much frustration.
*** I advise that EVERYONE AVOID THIS UNCARING BUSINESS***

I just fixed my phone there. It was quick, clean, and I got 30 days warrenty. Chris, the server, is so friendly. Cant wait to break my phone and come again.

I came in and brought my iPhone 6 with a completely cracked screen. They fixed it within 20 minutes. The service was great and the people were really nice. I would definitely be coming back here if I need to get my phone or and other device fixed again.

Just got my iPhone 5s fixed for 85 $ in 10 minutes. Could not be better and wonderful customer service. This place is dope

I am glad RVA Wireless opened new store in VCU. Went there yesterday with my bf to get repair iPhone 5 screen, paid just $ 70 there, which was less than their other stores and obviously cheapest in town. They changed my home button for free. Technician said its promotional deal but I believe they will keep this price in future. Highly recommend them as I have been their customer for 2 years and never disappointed.