When my daughter’s laptop was destroyed in an apartment fire she panicked. On the hard drive was an entire summer’s work for her university’s department head’s new book. I searched for and found Secure Data Recovery company and several others, but it was SDR’s responsiveness and friendliness that caused me to choose them to attempt to recover the data on the drive. Bottom line — less than a week later my daughter informed me that she had received an external drive with all her data recovered to our great relief. The service is not cheap, but we had no choice but to proceed. I would recommend Secure Data Recovery Services to anyone facing the catastrophic loss of critical data. And a special shout out to our Customer Service Rep Jeremy Provchy for being helpful and efficient!
Kent N.
Rating des Ortes: 4 Prince George, VA
Did what they said they would do. Assessment yielded a result that was too expensive to pursue.
Jeff Y.
Rating des Ortes: 4 Richmond, VA
Secure Data Recovery provided excellent service in a timely manner. Looking through the website, I was not sure if this company handled personal or individual cases of data recovery, but I can say from personal experience that they definitely do! I had a 1TB external hard drive nearly full of documents and photos from high school, college, and beyond which was already a consolidation of older hard drives. One day, it suddenly stopped working. I took it into a local store but was told that I needed professional physical data recovery services. I called Secure Data Recovery Services and was helped right away. I sent my hard drive off that afternoon, dropping it off with a local branch office in Richmond, VA. After some diagnostics were run, I was given a call a few days later with more details, and we proceeded with the data recovery process. In just a little over two weeks from start to finish, I received a new external hard drive express-mailed back to me with essentially all of my data recovered! Throughout the process, I received frequent updates from Chris McMacken, the representative assigned to my case. I was very satisfied with the service provided by Secure Data Recovery Services. As a medical student, I am extremely busy, but this entire process was smooth and painless. My data was recovered in a timely manner with excellent customer service to boot. I highly recommend this company for any individual or business consumer needing professional data recovery services.