The pharmacy here is a total trainwreck. No one who works behind the counter makes eye contact, the computers are always crashing, waits extend into the two hour range, even when you call in a prescription. I stood in line with a guy who had been waiting patiently for three hours to get some pain relief for his wife who was entering hospice care. Steer clear of this hellhole.
Jackie W.
Rating des Ortes: 1 Richmond, VA
Terrible customer service i’ve never picked up my prescription and not had to wait over 20 minutes.
Trina L.
Rating des Ortes: 4 Richmond, VA
by far my favorite pharmacy chain to date. convenient drive thru and shopping hours(there’s a 24-hour one located right by my house). nice iphone app that makes refilling prescriptions seamless and easy. wait times typically no more than 30 minutes.
Ed C.
Rating des Ortes: 2 Richmond, VA
Update… patient first called in my prescription and Walgreen’s still does not have it. Taking away a star every five minutes. ******************* If I’m checking in and its not a restaurant you can assume I am bored. Anyway that’s not the fault of Walgreen’s. But buying meds or Pocking up house hold stuff is not fun. I have no complaints anyway so I’m not going to give them a low rating. Also I wish drug stores had lunch counters or coffee shops. That would make trips here more enjoyable.
Fauncy P.
Rating des Ortes: 3 Richmond, VA
How bout this crazy weather? Ugh. This Walgreens is as good as any other Walgreens in town. The cosmetic counter sales associates are great and very helpful. The only complaint I have isn’t really against Walgreens, it’s my problem, it’s my issue with impatience, inefficiency and my dislike of pointless small talk that make some visits to Walgreens less enjoyable than others. It seems like every time I go to Walgreens and am in a hurry, I get stuck in a long line because of Richmond’s very own, «how ’bout this crazy weather» Miguel. (I’ve changed the name to protect the Weatherman Extraordinaire’s identity) «Miguel» is friendly but very slow when it comes to doing his job. I know many people probably appreciate his slow pace, small talk and weather updates but I don’t. Id like to buy my Advil and tampons and get out of there ASAP… but nooo, I get to stand in line an extra 10 minutes because of a Chatty Cathy who can’t keep quiet, he can’t just scan my items and let me be… he can’t just tell me what my grand total is. I don’t need to know what my total was before you scanned my Walgreens rewards card and then hear how much I saved and then hear what my actual total is. Jesus H Christ. I wish everyone would wear a communication/friendliness button, a red button means DON’T TALKTOME, a green button mean talk to me, I’ve got nothing else going on. — kind of like the red/green coaster thingies at Texas de Brazil. I am usually polite but its a struggle at times, and now I sound like an a-hole. I hear him give weather updates to almost everyone in his line«cloudy today with a high of 92, tomorrow will be 91 with a slight chance or rain, sunny and pleasant the rest of the week… how bout this crazy weather»! REALLY??? The weather has rarely been«crazy». Snow in August would be crazy, 100 degree weather in January would be crazy, but 80 degree weather in July is normal. I get weather updates from Andrew Freiden from NBC12 and I’d like to keep it that way. I’d like to challenge Richmond to visit this Walgreens and say«how bout this crazy weather» to «Miguel» before he has a chance to say it. You’ll know it’s him.