Dunkin’ Donuts

When the Manager/​Owner is there, the service is impeccable! This review is for the weekends when the Manager/​Owner is NOT there.
Understaffed especially for the HOT summer day, there we 2 employees only. There’s always a line here but usually goes fast. Today, I decided I wanted ice cream shake from their Baskin Robin section. The one employee saw me and just ignored me and went ahead to the front of the store. I even asked for hep, NOTHING. I stood there for about 5 minutes until finally I decided to just walk out. There is a a new gentleman employee and he has a serious attitude, not customer service friendly.
I really hate to give this place a less than a 5 starts rating but that’s only on the weekdays when the boss is there. Weekends is a mess! I hope this gets fixed.

I came in expecting the traditional chain experience. The service was bleh. Gotta love it when a person tells you to have a good day and doesn’t look at you while doing it. I thought perhaps I’d grab a donut in addition to my coffee, but as there were flies buzzing around the open display shelves, I thought against it. Gross! They did have two small tables near the back of the restaurant, but the tables weren’t very clean. Coffee was ok, service was mediocre and the cleanliness was beyond questionable.

It’s a Dunkin Donuts. It’s exactly what you expect.

This is one of the better Dunkin Donuts. It may be a smaller shop, but the staff is ten times more effective and friendlier than the one near Metropolitan. Hard to get a seat inside though. The local senior citizens like to hang out there during the day.