Allure Plumbing and Heating, LLC

I have been using ALLURE plumbing for 4 yrs. James and his team are very trustworthy and dependable. He may not be the cheapest plumber you will find but his reputation and work is solid. The old expression «You get what you paid for» I have been mislead by other plumbing companies in the past, you wont get that from ALLURE.

Allure Plumbing is probably one of the best plumbing and heating company in the Tri-​state area. We have had a fantastic experience with this company overall. Some of the key points I would like to highlight are:
1. Service Level: The owner of Allure Plumbing, Jim Murphy is a seasoned professional and provides an outstanding service along with his extended team. Allure team shows up on time, completes the job, cleans up the mess and leave the house in great condition.
2. Knowledge level: Allure Plumbing has seasoned professionals who understand heating and plumbing issues to the depth where they are able to figure out issues that may otherwise take a long time and create additional expense.
3 Response Time: I have contacted Jim Murphy on many occasions at all given times of day and night and get a timely response. He even communicated with me for a service need when he was on a Caribbean vacation with his family!
4. Honest Team: Jim Murphy is an honest person and takes accountability for the work being performed and provides an outstanding warranty on the job completed.
5. Reasonable rates: All the above points which make Allure Plumbing a delight to work with is supplemented with very reasonable rates.
We are really pleased with Allure Plumbing & Heating and have been using their services for almost 5 years and will continue to use them in the future as well! Thank you Allure Plumbing & Heating! You guys rock!

The owner, James, answers right away. He either comes as soon as possible or sends one of his employees. Both times I’ve had a plumbing emergency, he or an employee came out within a couple hours! I’m impressed by that. Recently had a corroded pipe repaired and some leaky faucets replaced. Took a few hours and was only a couple hundred dollars. I was expecting a lot more for how long and how hard the employee worked. He cleaned up after himself and was always helpful and friendly. Highly recommend.

I have had work done by Allure in the past and I was very satisfied. My most recent experiences have not been positive simply because my calls are never returned. Excuses range from, «I’m at the supply warehouse and will call you when I leave,» to «I’m at a meeting and will call you later tonight or tomorrow morning.» There were no callbacks. I ended up using another plumber. I don’t understand this kind of customer service.

After moving into our new home, we discovered a variety of plumbing problems. We are so happy that we listened to the suggestions of others in the neighborhood who suggested Allure. They came within 1 day and they were able to do the work later in the same day. Very professional. Everyone was friendly and the work was meticulous. It was great that they a whole team of people working on our basement so the work got done in only 3 hours instead of a whole day. They cleaned up everything and it looks and works great.

Great contractor. We had our furnace replaced and they did an excellent job. I will highly recommend them.