Clearwater Center

If I could give less than one star I would. Start to finish this was an unpleasant experience. Let me start by saying I’ve been waxed many times before going to Clearwater (Lori), and will also say I live in River Falls, where Lori self proclaims to be the best at waxing in this town. I clearly stated I was there for a leg and bikini wax, with a strip of hair left on my pubic bone two finger widths wide (2×3 in). The clients that she had prior to my appointment were just leaving as I was coming in, a woman with a strong British accent and her daughter… Two very thin beautiful ladies. (I really hope that woman or her daughter reads this.) The unprofessionalism began right then as she started to complain to me (a brand new client) about this other client about what a «pain in her ass» they are with coming in, taking up appointments, when all they need is a couple of hairs removed from below the belly button, but «on the bright side she pays cash»… High maintenance women disgust her– that was made apparent. I’m wondering, «Ummmm this is your loyal, every two-​three weeks, cash paying client… Why would you ever complain about that? Especially to another client who’s also from the same town and may know her or someone who does.» Very, very tacky and I didn’t appreciate knowing what should be very private client information, umm will the next person hear all about me???
Ok so about the waxing, after talking my ever-​loving-​ear off about waxing although as stated I’d had many waxings previously … (She loves the sound of her own voice and clearly is her own biggest fan)… She started off by telling me to get on the table and down on elbows and knees with my butt in the air as she starts the bikini wax first. Let’s please talk about THE MOST HUMILIATING POSITION you can be put into? This was it trust me. I couldn’t believe what was happening. I felt SO VIOLATED! She continued the waxing and TALKED AND TALKED AT ME, talking irritatingly about her family and her new husband and his ROTTEN kids and mother in law who still carries her husbands balls around in her purse, and her ex-​husband and everyone at St. Bridget’s parish who had wrongly ostracized her because she divorced her ex who has debilitating MS and proceeded to tell me how she put him in a nursing home, blah blah blah, meanwhile my waxing experience by now has become her aggression and anger release session. She was aggressive and subsequently pain-​inducing as she angrily ripped off each strip of wax. I was so offended and in total disbelief at what had turned into this FREAK SHOW I’d been subjected to, and at my expense.
As initially stated I wanted a bikini wax with a two finger width strip of hair left on my pubic bone. At the end of my waxing I paid her to get the hell out of there, never having been given a mirror to see «down there» and was in so much pain dared not touch, but later determined that she had ripped off ALL THE HAIR, and me ending up with a Brazilian. I also found areas on my legs where there was still hair – she had not done a thorough job there ironically as I’m bald down below.
I grumbled about it to my husband for nearly two weeks so angry at how I stupidly laid there and let her treat me that way and then paid for a terrible service that was not what id asked for on top of all the other BS she’d railroaded me with. I finally called her to ask if I could come in talk to her and show her the long hair still left in my legs as well as the fact that id asked for hair left in my bikini area, but she’s removed it all. She was irritated as though how dare I complain or question her, after all she’s self proclaimed” the best around”. She set me an appointment but later called back to inform me she was returning my fees, mailing it to my house and «find another waxer»… No kidding just like that end of discussion…
So I now go to waxing the city in Woodbury, MN who are everything you want in a waxing salon/​Cerologists, and they’re super professional, respectful and discreet. Loooove them! I go to Jamie. She is an Amazing Cerologist and so super sweet!