DSW Designer Shoe Warehouse

I was never really into DSW. I used to go to the one on Clark St. in Chicago and it never did it for me. This DSW has beautiful bags, accessories, and shoes. I bought a beautiful tan purse and matching heels with fringe. They matched perfectly, and they looked great with my purse. Then I bought some jewelry. Also, a fringe tassel purse accessories which made my purse go even better with my shoes.

My experience today with Samantha is warranting a review of a chain store, something I really only do if I’ve had a terrible experience. My time there today warrants the opposite.
I went in to return some rain boots that were defective and she was absolutely lovely, even with all of the holiday craziness. I didn’t have an original receipt and she recalled the receipt from the system (I’m a rewards member) and handled everything by the book and was lovely the whole time.
If she’s seasonal, you better keep her on, DSW. If she’s permanent, give her a raise. I mean that.

I love shoe shopping. Especially when I find great shoes and a good deal. I like that I get special coupons or discounts by being a rewards member.
I didn’t really find a pair of shoe that I truly liked on my visit. Bummer.
I do like their clearance section at this location. And it’s always neat and organized.

I am loyal DSW Member, but this has to be one of my favorite locations because of their clearance section. This one seems to be better than most. In general DSW has designer shoes for a fraction of the original cost. One of my favorite places to shop!

They don’t seem to stock any men’s shoes larger than size 12. Wait… I found some sandals in size 13. So if you’re men’s sizes over 12, come here for your sandals needs.

Going to DSW has become part of routine whenever I have time, on my day off or after work. I’ve been to this location several times already, yet I never walked out the store with a pair of shoes or something, at least. I’ve been trying to investigate why this pattern persists. My conclusion is that this location doesn’t have any «surprises.» In other words, I can find the generic brands that feature in DSW, but I was looking for something more. Perhaps I’m a picky shoe lover since myself as a Chicagoan have the access to the one of the flagship DSW locations. This location, on the other hand, doesn’t seem too impressive. The staff is nice and seems approachable as all other DSW locations. I will keep going back here when I can. Whenever you see Michael Kors snow boots on clearance, make sure you get them. I missed my opportunity last time when I visited here during the cold, frigid winter that wept the entire Chicago down. I still thinks this location has potential, so I’m not giving up on it again.

I had some free time before work so I decided to walk around DSW. This place has a huge selection of shoes, but lacks in selections in the men’s department. I was really dissapointed with the customer service there. I was there for about 15 mins and not one word from any employees there. At least 3 of them walked right by me, looked at me, and continued on walking. As I walk out, I pass up a couple of employees just casually standing around and talking with each other. Of course, they’re too busy working and doing very important things than acknowledging customers and seeing if they need help.

Newer location of the popular DSW discount shoe store. I sometimes buy shoes here, but more typically end up leaving frustrated. Like every other DSW location, this is mostly only a store for women.
This review is mostly for men.
GOOD: Cheapest retail prices for designer shoes. Women can enjoy a large selection to choose from covering most of the sales floor. I sometimes find bargains in the clearance section.
MEH: The men’s section covers less than one quarter of the sales floor, and is mostly dress and casual shoes. Hey DSW, men don’t always wear dress shoes. (I came in today in search of men’s winter boots and found none. The women’s winter boot selections cover two aisles!)
Also, the shoes I do find are almost never in my size. I’m a men’s size 9. Is that really so unusual? Most of the shoes I like at DSW start in size 12. My theory is that this chain is catering to the big and tall crowd.
SUMMARY: Great for women. Not so much for men.

Awesome place to shop for shoes! This place is huge and well organized. Although there is certainly a lack of basketball shoes in this place, that is my only one complaint. People here are super friendly as I was asked if I needed help twice while I was trying on different shoes. Came away here with a pair of clarks chukkas for 70 bucks after using my birthday deal. Will be back here for all my dress/​casual shoe needs while avoiding the fuss at other discount shoe places where looking for a pair of stylish/​fitting shoes means trying to find buried treasure.

New store that just opened in the Fall. Everything is still super clean. I’ve gone in various times of the week. The store can get messy on weekends, but the employees are quick to clean it. I won’t deduct a star from them for having messy customers from time to time.
They’re always helpful, even towards closing time. If you go into the Oak Brook store towards closing time, they become less helpful and more focused on getting closing stuff done. That isn’t the case with this store. If you ask for help, they go above and beyond.
The cashiers always make sure to inform me if I have a coupon, or are willing to honor coupons that I’ve left at home. There is a large selection of men’s shoes as well, so my family is always able to find what they’re looking for. The lines can get long, but the cashiers seem to move fast and help out customers well.

Nice newer store that used to be a Bed Bath Beyond

Great selection. Lots of sizes (I wear a 10 – 11). And the coupons are the best — did you know they will let you use up to 3 at a time. I got $ 30 off the last time I was there. Men’s shoes are not neglected either.

I went in here just for fun with a friend, and it was quite fun. The store is big and clean, which you don’t really find in a shoe store. It’s also pretty organzied, making each different type of shoes easy to find thanks to the giant signs. My one complaint is that I saw a total of 1 salesperson, with the expection of the cashiers up front. I would’ve liked to see more salespeople walking around to give assisstance, but they haven’t even been open for a month, so I’m going to cut them some slack.

I had a vision: the dress, the makeup, the hair. It was like playing dress-​up with myself and I was having more fun than styling any childish doll! The only missing piece was the shoes.
Shoes: I took those super seriously. I donned the dress and brought my friend. If you’re gonna do something, better do it right — right?
Parking right out front in the spacious parking lot was easy peasy. We walked into the expansive store and I felt minuscule. The space of the store stretched larger than any other shoe store in my limited life experience. Low shelves and high ceilings allowed me to easily see all four walls spread wide before me. Perhaps only two other pairs of shoppers were in the entire store.
I’m thankful to my friend who already decided for me that my dress would only be complete with patent leather red pumps. She seemed to feel comfortable in the vastness of DSW as she decidedly made her way to the sales racks in the back. She pulled shoe after shoe from boxes and had me walk in them — all the while examining my ease of movement and their ability to match my dress.
We were there for a long while, going up and down every orderly isle that had high heeled shoes. The whole time, not a single employee approached us. In fact, I didn’t see any employees except at the check out counter. The check out girl didn’t inform me about any promotions or deals. Instead she asked for MY contact information to be put on their mailing list.
I came away from DSW with a good pair of shoes. Out of a dozen patent leather red pumps we found a pair that was decently comfortable. Besides having fun with my friend, I did not come away with a favorable impression of DSW. It was large, clean, and well organized. I got a good price. I would have liked to have been greeted and asked if I needed help. I did not appreciate being asked to join their mailing list after the absenteeism of employee interaction while actually shopping.

Oh good lord, I have more shoes than I have places to hide them. A new DSW opening only adds fuel to my foot fetish.
Big, bright and still has that brand new shoe smell. It’s in the old Linen’s N Things store front. Parking is super easy, private lot shared with Whole Foods and surrounding shops.
Because they just opened (this past week) the clearance selection is on the lighter side compared to other DSW stores in the area and the sizes on their shoe stock is a little limited. I’ll be back in a month when their supplies are beefed up.