Valvoline Instant Oil Change

I have been a repeat customer for a while. The people there are quick, helpful and informative. There is no BS. I had a problem with what I thought could be over heating and was expecting to spend a ton of money. They worked with me as I un-​technically described what happened. They told what my issue was explained my options and since I had brought in a coupon for what I thought I needed they applied to a different coupon for what I did need. My car is happy and now so am I. Great customer service and not a place where they are trying to nickle and dime you. I will continue to return!

At first was disappointed because they don’t allow you to make reservations, but when I came for my drive-​thru oil change my frown was quickly turned upside down
I’m giving Valvoline 5 stars for their great service, speed (in and out on my lunch break with time to spare – maybe I was lucky?), and knowledge. They taught me some things about my truck in a noncondescending manner, and it was greatly appreciated.

The best customer service! i have been bringing my vehicles here for over 2 years. They never try to upsale me on items I don’t need. It is usually very quick to get an oil change. The people that work here are seriously the best. Take the drive to Riverbank, it’s totally worth it! I brought my car in because my sticker said I was due for an oil change; I wasn’t becasue I used max life oil. They checked my fluids and topped them off for free!

Went to go get an oil changed, was not busy. Was waiting for someone to tell me which lane to go to, but they didnt bother to acknowledge me for 15 mins. Not for me

Love these people! They tell you straight up «you don’t need an oil change yet» but they check and top up all necessary liquids for your car.

Here again, still coming back here after years, went in and all I needed was an top off, LOVE THEIR HONESTY, most places would just do the change and not check my mileage, but still had a couple thousand miles to go, Trevor, Lety, Luke, John, Joe are awesome! And saved me $ 65 too! Made my day! Thanks guys!

Would it be that hard to have a price board detailing the pricing structure. I almost had to pull teeth to get pricing information. Way to pricey for an oil change. I won’t be back

Stopped in here for the first time today for an oil change. I didn’t even get a chance to park, as Lety, one of the technicians, began walking out to my car as I was pulling in. She took us in right away, and another technician jumped into action. She was extremely friendly and efficient. Explained everything they were going to do, showed me the options between types of oil, etc. They checked all my fluids, and my air pressure, and didn’t try to upsell me a single thing! How refreshing! While the other technician changed my oil, my daughter and I stayed in the car, and I happened to ask Lety if she had any ideas on how to get my broken antenna screw (I know, I drive a Flintstone-​mobile!) out of the socket – someone snapped it off at the mall one time, and we can’t put a new one in, until we get the old screw out. She tried several different pliers and tools to get that thing unscrewed and when that didn’t work, whipped out her phone, got on youtube and found a video with a guy showing how to do it, lol! I mean, I cannot go on enough about the friendly service I had here. I will absolutely be back!

I’ve had my oil change done here about 4 times and transmission fluid changed once. The staff I’ve encountered so far have always been polite and got the job done fast. 5 stars has been earned.

We went here to get our oil changed the other day and while we were sitting in the car, we felt the car rocking rather forcefully. My husband asked if everything was alright and a couple minutes later, the guy tells us our plug is stripped and they can’t get it off to drain the oil. He said we had a special drain plug and they didn’t have the correct tool to remove the plug. He wanted us to go to the auto parts store and buy a new plug and come back, and then they would use a chisel to remove the old one. He told us we could probably get one for $ 5…we went to the auto store, the plug was special order and was actually $ 18.99!!! What???
The next day, we went to Jiffy lube and they removed the plug which they told us was «damaged» and changed our oil AND replaced our plug for free…:-)
No need for a chisel or for us to go on an expedition looking for a new plug!
Valvoline actually messed up our drain plug and then sent us to the store to get a replacement for something they messed up… they just lost my business.

I love getting my oil changed here, I’ve never been to a place to service my car where I got such efficient and friendly service. Seriously they deserve an award because they are awesome, Matt and Lety have both helped me before and are beyond informative, fast, and friendly. They always
Go the extra mile for me which is more than I can say about most car service establishments.

Very good service and The employees were very helpful in diagnosing the well being of my car. Very professional, very quick.

In and out real quick. Matt hooked me up with everything I needed, only what I needed, and answered all my questions. I will definitely be back

Very thorough, very quick and friendly. Will definitely be coming back! In and out service.

Assistant manager is awesome. Best customer service I’ve ever received! Any issues we’ve ever seen or heard about she’s happy to take care of!!! All the staff are great and attentive. Happy to come here every time!

Love my neighborhood Valvoline. They’ve made caring for my cars so simple. Was here with my 85′ Mercedes, 95′ four runner, and 08′ Saab and they have serviced them all. Exceptional service and always a helpful clerk, I drive a lot so whenever I need a top off I go here and they service me right away. The wait is never too long and I always get discounts in the mail offering me continuous specials. I really enjoy getting my oil changed here because it’s fast, simple, and they really care about the customers.

I change my oil here all the time. They are always on top of things and keep you notified when things need attention. Always nice customer service and in and out within 10 minutes.

I went to get an oil change. I usually go somewhere else but since they closed it down I decided to go to this place. After I got my oil changed hours later. My car starts smelling like burnt. Turns out it didn’t have any oil! Terrible job they did! Never going there again! Waste of money! If I could if give them 0 stars!

After rolling over to other area oil change places and finding long lines, I tried this spot. There was almost no wait and they were moving cars through very quickly.
The technicians were very nice and clearly explained everything. Impressed with the speed and service, no issues since.

A little bit on the pricey side compared to other shops, but they definitely are faster and their customer service is awesome.
I drove up and parked my car in their mini parking lot, literally less than a minute I was approached by one of the staff who asked if i wanted an oil change and let me pull my car up into the station. 15 minutes — I was literally in and out.
I waited in the little waiting room they had and then one of the staff went up to me to go over papers, did some recommendations, even showed me the dipstick to see the oil level on my car. I even pulled up a coupon from my phone while i was in the waiting room and they were gladly to incorporate it in the final total.
Good service, will come back when i get another coupon!