PG Brake & Front End Service

Butch and his team are second to none when it comes to auto maintenance and repair. They are quick, honest and it’s easy to get an appointment. I no longer take my vehicles anywhere else.

Took my car here for a State Inspection. Called on Friday and they were able to take the car in Monday morning at 8:30am. As soon as I pulled my car in, he was able to pull the car into the garage bay and start the process (I absolutely hate waiting for them to get started when I have an appointment). The gentleman in the office was super friendly and we chatted the entire time, time flew by. Finished the inspection in about 45 minutes.
The best part of all, I had a clunking sound that 3 other mechanics misdiagnosed, the mechanic went ahead and tightened the sway bar for free, car sounds amazing now.
Will come back again without hesitation.

I should have passed on this place after watching them tighten all the lug nuts with their impact driver after giving me an estimate. But they were able to get me in the Monday before Thanksgiving, which I needed, They were talking about sending my rotors to the machine shop but that they might not be able to turn them if they were two thin — they would let me know. I asked them if they couldn’t measure them with a caliper and look in the book if they were thinner than the minimum. They have the minimum specifications book since they are a state inspection station. This had not occurred to them. After measuring they determined the rotors were too thin too turn and just ordered new rotors saving me time. These guys have done brake jobs before, right?
When I picked up the truck they told me they had added a quart of oil because they knew I was traveling and it was a quart low. I asked them what they added and they told me put in a quart of 5W30 motor oil. My 7.3 liter diesel only takes 15W40 heavy duty diesel oil, 16 quarts of it. Since I had changed it less than 1200 miles earlier I was pretty upset. Surprisingly, they offered to extract a quart of oil from the sump, not realizing the two grades of oil had already mixed. The manager and the mechanic were yelling at each other. Too much drama.
In the end they knocked $ 30 off the bill, but I’m out $ 70 for 16 quarts oil and filter I picked up at the Advance Auto in the same shopping center. Now I have to change the oil in my truck when I should be getting ready for the trip tomorrow. Better to stick with the professionals.

These guys care and are as quick as they are efficient. I’ve come here twice now, once to get an inspection for registration and the second to get my brakes fixed. First time I came for an inspection, they gave me a free typed-​up quote for another issue I was having, including a schematic.
Second time now, after getting a quote from Firestone, the mechanic took the time to listen and diagnose the issue, the quality of replacement he recommended (and its price), and even offered to give me a ride to work (about two miles away). Additionally, when I told him about Firestone’s shotty service, he joked that Firestone «refers» folks over to PG Brake all the time; apparently my experience isn’t the first they’ve had to nurse. Both times now I’ve had my car looked at quickly upon my arriving, and the lack of frustration has been a blessing.