Puppy Experience

I WISH I COULD GIVE THIS HORRIBLE PLACE A NEGATIVE 5 STARS.
This is a terrible establishment and should be shut down by ASPCA immediately.
I am in the market for a puppy, and have been visiting puppy stores and shelters for a few months now. I came across healthy French Bulldogs at a puppy store in Sayville and Citipups in Manhattan.
A few weeks ago I walked in the door of the Puppy Experience and was absolutely HORRIFIED by these poor, sickly, deformed French Bulldogs. My heart literally broke for these babies that were clearly straight from a puppy mill. I immediately called ASPCA to inspect.
Please do not support this puppy store that cares nothing for canine health and cares only about profit.

I asked to see the paperwork for a puppy I was considering buyer. The manager showed me the paperwork but when I looked up the «breeder» the name, address and USDA number on the records did not exist! I asked for clarification on Facebook and they deleted my comment! I was hoping they would more ethical since they have new owners but I guess not! Don’t buy a puppy from them!

Would give negative stars if I could. They had large puppies (labs, bulldogs, retrievers) in the smallest enclosures up front. A shih Tzu puppy was so scared he was shaking and was super shy. The dogs just pee and defecate in their cages, they don’t get walked. I was in tears while in this place. PLEASE SHUT THIS PLACE DOWN!

We bought our beloved puppy Coco– a three year old Pomeranian from this store. When we got him, he was three months old. We had a feeling he was a puppy mill dog, but he was just so cute and love able– we had to have him. We loved Coco like our first baby– he was smart, sweet, and beautiful. Unfortunately, he had stomach issues for much of his short life– and after hospitalizing him this week, the doctors found he had renal dysplasia– a genetic defect. He was born with this, and his breeders would have to know his parents had this as well and went ahead with this breeding for the profit.
We don’t regret one day with our baby. He gave us three happy years. We just think any store that sells puppy mill dogs should be shut down for good.
Overall, we spent over $ 10,000 for Coco’s short care in his life, and would have spend as much as needed if he could just get better. We had to put him down last night though, as he was suffering and there was no helping his condition. RIP BABY DOG COCO! BAN PUPPY EXPERIENCE!

We went during veterans day and was very disappointed. We were interested in a french bulldog and once we were handed the puppy from another customer a lady approached us and was very rude. The lady happened to work there. We had sat on the couch and she came up to us asking if we needed help and I said we were just getting to know the dog. She immediately told me unless I was to buy that puppy today I would have to stand over the crib. After that we walked around and saw another french bulldog who was shivering and seemed to be sick. Tons of customers were touching all of the puppies and the store did not provide a sink or any handwahing aides. We asked, they replied by the door (there was none by the door). Hand washing is extremely important after handling every dog to ensure that one does not spread any sickness from puppies to puppies or humans to puppies.etc. I would not recommend this place. We left and the following day we purchased our puppies at bowwowbabies in Huntington.

This place is so sick and so sad. I had been going trough some personal turmoil, so my mother stopped in here on a whim on her way to visit me in Boston and surprised me with a sweet little Boston terrier she purchased from here two days ago — and at a hefty cost to her, I must add. She didn’t know much about dogs, so she looked fine to her, and while it was such a sweet thing for her to do, the second the little puppy walked over to me I could see she was sick. I am fairly educated about dog health, and could tell right away she had worms by how bloated and swollen her belly was, she had green and yellow mucus crusted to her nose and snout, was very boney and thin, was sneezing constantly and had extremely dry and flaky skin. She also had brown discharge in both ears. This is NOT what a healthy puppy looks like! I called my vet immediately and got her in for an appointment within 2 hours. Came to learn she had a sinus and upper respiratory infection, parasites in her belly and yeast infections in both ears. Her dry, flaky skin is the result of the worms in her belly stealing all her nutrition. I have her on all sorts of meds now, and she is looking better, but the fact that she was ever in this condition to begin with is so wrong. I called the puppy experience to complain and the woman told me the news was concerning to her, she switched vets and didn’t like the new vet she was using, she didn’t look that bad when she left their facility (it had not even been 24 hours) blah, blah, blah. She seemed empathic, but I’m not buying it. She told me the owner would contact me to discuss the situation, which he never did, of course. And not that it really matters, because there is no real fix here, the damage is already done. I just hope I can get the puppy healthy enough now that she won’t have extended health issues later in life from all the malnutrition she experience in her newborn years when development is crucial. These health problems are very typical of puppy mill puppies. These people don’t care about animals, they care about money. By NOT buying from them, they will order less and less puppies next month when they don’t sell, and will be forced to lower the price on the puppies they do have in order to make some sort profit — which is all they care about — and will eventually go out of business. Do not give these people your money and contribute to the further abuse of innocent little animals. If for whatever reason you don’t want a rescue, be sure to use a responsible breeder.

I happened to walk into this terrible place a few months ago with my daughters. I was immediately saddened because I realized I walked into a mill. There were several employees who seemed to be busy, but it was obvious they were in over their heads. Several kennels had more than 1 poop just sitting there which is totally unacceptable. There were a couple of puppies that didn’t look right either (sickly).
The bottom line is: when you’re looking for a puppy, please try to rescue one, but if your intention is to purchase a specific breed, then PLEASE look for a private responsible breeder. Places like this keep the puppy milks in business.

I have not purchased a dog from this business. I am a dog-​lover and I stopped in just to see some puppies. I was appalled at the manner in which these dogs were treated. I witnessed a beagle that was not once, but TWICE, smacked in my presence. I could only imagine how they are treated without customers in the store. These poor puppies just want to be loved and they are packed in this store and treated roughly. Although I prefer adoption, if you are going to buy a dog — please look elsewhere.

I purchased a puppy from here 2 and a half weeks ago-​i was unaware of the conditions in which he came from. when we got him, he had kennel cough and giardia. we saved his life, but he needs lots of training. this morning i read that the owner committed suicide friday night-​he was under tremendous controversy-​his suicide admitys that he was guilty-​good riddance Scott Kaphan

My female English Mastiff (now 200lbs) came from here. My older sister was sucked into the scam of buying a $ 2000 dog from a place like this.
She is a healthy beautiful dog now but at the time of purchase (2 years ago) she was very ill and could not be taken home until she was better. When they eventually gave her to us, she still looked sick. We took her home and she eventually gave our adult German Shepherd very bad kennel cough as well, they both looked like they were dying. I believe I rescued her from this place and if she had stayed there any longer she would not be alive today.
Places like this spread diseases between the puppies especially because they come from puppy mills.
Many people go here just to play with all the puppies.
Go to a private breeder or better yet the pound and rescue a dog!

I passed this place and was appalled that it actually was in business. What a disgrace. With millions of dogs being put down — you have dumb ass people buying puppy mill dogs from here. Their breeders are from the biggest puppy mill states like PA, OH, KY, MO. Anyone that sells dogs is doing it for the money period. not because they love animals. The people that love animals are adopting from shelters and rescue groups. Get educated people. google Puppy Mills!

this place is flat out dishonest stay away. After several phone calls i was assured they could locate a yorkie poo for us. They asked to be paid upfront on a friday for a puppy they would locate by a wednesday .We stupidly thought they were honest. Well we never heard from them. So we called on tuesday and where informed there was no puppy and they were busy so they had not been able to locate one, At this point we knew they were shady so we cancelled and requested a refund they were nasty but said they would comply, Its three months later and they are still contesting the refund with our credit card company. In Addition we never heard from them again about locating a puppy or anything else STAY AWAY nasty and dishonest

I drove by this place 3 times this weekend and every time they had puppies in a TINY cage in the blaring sun with hamster water bottles and no SHADE! That is abuse! Dog can only sweat very little through their paws so keeping them in the direct sunlight, especially on a day like yesterday, is awful.
My sister also made the mistake of going in this «store» where someone who worked there, woke the puppies up so they could see how «cute» they were, by taking a stick and hitting the cages — is this prison?

I find it interesting that all the five star reviews are from people with only one review…
This place is terrible. Don’t believe the hype about their dogs coming «only the best breeders which our reputation relies on». Any breeder that would sell their puppies to a place which has over 350 dogs and has sales on them like their shoes or furniture clearly does not have the puppy’s best interests at heart. I know I was tempted to purchase a dog simply to get it out of this terrible environment, but that funds the business, so I resisted. Just don’t go in at all.
Go to Kent Animal Shelter, Southampton Animal Shelter, or ARF. One of them is guaranteed to have puppies — I know Southampton now brings them up from other shelters or countries to get them adopted. They also provide free training with your puppy. ARF also rescues dogs from puppy mills, so they always have purebreds as well.