Aim All Storage

Great storage facility yes, but HORRIBLE CUSTOMER SERVICE.
I have this on bill pay, automatic through my bank so I CAN NOT forgot to pay it, the bank does automatically every month. But, they take so long to enter payments I cant access my storage unit for 10 days out of the month. Bank shows paid, but they lock me out anyway.
I would move, but I am disabled and can not just load my stuff up and move it when I want. But I suggest you find somewhere else, somewhere that CARES about good tenants that pay dependably.

I’ve been here a short time however changed units 3 times. Everyone here goes above behind to accommodate. They have been so helpful to let me know when larger units were available. Finally a company that actually watches their waiting list. I have dealt with 3 different employees as well and all were so helpful and happy to help. The storage offers longer hours for business owners which makes this easier on my schedule. It’s very secure and we’ll kept. Thanks aim all! ;)

This is a great facility! I’ve had a unit here for quite some time and the police is not even comparable to other units that are half the size at other facilities. I have no complaints whatsoever! They offer move in specials on top of the low rental price, month-​to-​month payments with no contracts, and even accepts payments over the phone (so convenient)! The staff is always friendly and polite, the facilities are clean and well maintained, and I’ve never experience an over crowding of people at any given time. When I first got my unit, it was explained to me how their security system works too… it’s important to make sure that you enter your personal code upon entering even if the gates are already open because if you don’t, it sets off a warning alarm in the office!

Best storage place in town!!! I recommend everyone in the inland empire to use aim all for all your storage needs!

my payment is on auto pay for over 5 years now. I get a late charge letter. I get off work early and drive there. I give them the only card I own…(the same one on auto pay) and it went right through. I payed a late fee and had to deal with this crap… I work hard for my money… this is not acceptable!
All I got was… sorry!

Extremely friendly and helpful staff and they work with you, as far as payments are concerned. Clean, safe and well kept grounds. I just moved my stuff out of unit #447 this weekend… this was my first storage rental and I highly recommend them to anyone looking for storage in the I. E and they always have move in specials.

I haven’t had too much experience with storage places but this place is clean, easily accessible & the office staff is great!

Louise is the sweetest… great place to store my stuff, iv had some terrible experiences elsewhere. Also very clean and well maintained.

Do not store stuff here. I had all if my stuff in here for three-​four months. When my movers came to remove everything they pointed out all of my belongings were covered in rat poop and pee. When I reported it to the office they were not surprised at all. Long story short, my couches, king sized mattress and etc… Are completely destroyed. The management said that I am responsible for my belongings and did not care. They handed me a piece if paper and said I could hand write a complaint to corporate. When I asked for an email address or phone number I was told it was against policy to provide contact information for there corporate office.
On top of this, my neighbor had some sort of liquid leak into my unit and it destroyed over $ 600 in paintings. Management did not care about this either.
Within months I have lost thousands of dollars in furniture and possessions because of this place. Next time I will store my stuff in the middle of a field and put a tarp over it. At least I would have a little protection???