American Tire Depot – Riverside

Rude people called to get a price on some tires they quoted me one price also said if I find them cheaper they will price match called back an hour later and their price jump up $ 200 and said they can’t price match. Took my car somewhere else since they can’t keep their word on anything they first told me.

Came in to service a rattling noise which the mechanic claimed was a bearing on the engine, and was also talked into buying new front tires. I was roped into buying a more expensive tire because they couldn’t get the original tires. Left the car for about half the day. 800 $ later the rattling was still there, and the mechanic attempted to hide it by leaving the radio on. Went to the dealer the next day and the mechanic said it was the water pump. The noise was fixed that afternoon and I didn’t pay anything close to what I did here.
Recently I went to get my rear tires replaced somewhere else and found out the tires I bought for the front were the incorrect size and were throwing the car off balance.
My advice, use this place at your own risk. They’re overpriced, they don’t pay attention to detail and just care about getting the job done rather than getting it done right.

After speaking to Sam B., district manager, my concerns were answered and he got me squared away with a set pf tires at a great price. Satisfied

awesome love the service love Jimmy he was awsom they had awesome deals will be back also Tom who helped me prior was awesome

If ur going there make sure u ask for Sean to do ur car he is amazing and does it in a timely matter

Over all serice was good, minus the younger front desk guy being a little to friendly with my fiancé (evening shift on ¹¹⁄₁₁). We needed a tire patched and they got it done in a timely manner and free. Not sure if that was supposed to be free but whatever. He should have been more professional.

I bought tires in this location and it seemed okay. I went back to have my tires rotated and they tried to sell me an unnecessary job for over $ 2000. I went back to have a leak fixed in my tire and they said the wait would be an hour and a half as they only had one tire tech working (on a Saturday). I will never go there again.

Sam & Sean our superheroes! I had a flat and 5 min before they closed they got me in changed my tire to the spare and had my new tire in the next day. I would highly recommend American Tire Depot in Riverside, CA. Thanks guys… You’re The Best!!!

Awesome little gem! My now go to for tire needs! The guys are nice and helpful and they made a stressful day into a much better day. No appt and was in and out within an hour. If it’s longer, they’ll say so and the wait room is nice and cool, definitely nice on a hot day. Ask for Sam, I’m sure he will take just as good care of you! Thanks guys!

Always great customer service, we highly recommend American Tire Depot in Riverside, Sam is very trustworthy and always takes care of us.

I don’t normally write reviews or even rate places, but this location is one of the best I’ve been too! I didn’t get the managers name, but he had great customer service and took care of me and my car. I would definitely recommend this to any of my family and friends! Great prices and even better customer service!

Always a great experiance with Sam and his staff. They always have the best prices in tow, used to shop at Americas Tire for years but American tire Depot is my new place for tires.

These guys are awesome. polite and very quick. Not to mention they have great prices. just purchased two new tires. I’ll be going back there for the other two :)

This place is undeniably the best tire shop in Riverside. Best customer service, best prices and always a great experience. Thank you guys for your nonstop reliability.

So I somehow ended up with a nail in my tire and needed it fixed. So I went down here and and it took roughly an hour.
They did it for me for free, which was very generous, and the guy who fixed the tire was very polite and trustworthy.
¹⁰⁄₁₀ would come again and watch the avengers.

I went to meineke in Upland one time for a wheel alignment and oil change and they scammed the poo out of me, like seriously, if you read my review from last year, it was pretty sad. Anyway, as a result of that experience I’m more than a little weary of mechanics haha, and I only trust my friend or valvoline (since they let you stay in the car at least). But I had gotten this really great coupon in the mail from this place, completely beating any of valvoline’s coupons, so I crossed my fingers and made an appointment.
My paranoid senses were on high alert from the beginning lol, since when I asked if I could stay with car he said no because the car will be up in the air, and I was like why do you need to suspend it in air for just a regular oil change. And then when I got into the waiting room they had a window to the shop but a bunch of tires stacked in front of it so I couldn’t watch, so I was just like oh boy here we go, but I was completely wrong. They were working on a few other cars, but I was in and out within an hour. When I called earlier I talked to Daniel and he was really nice, and I didn’t catch the guy’s name who checked me in, but he was very personable as well, wearing a Santa hat even. My car was showing a message to get an oil change and that went away so I guess they did everything right without hassling me too. Mentioned one other thing was wrong but didn’t pressure me to have them fix it, just let me know about it. Cool.
The waiting room was pretty good, I didn’t notice any refreshments like water or coffee, but it’s next to a few places to eat so no biggie really. The chairs are kind of uncomfortable, plastic and kind of small, definitely not designed for waiting but luckily I didn’t have to. Those are the only only things that were actually better at meineke haha. They have a pretty nice TV so you won’t be terribly bored.
Overall a good experience, though now my car is showing a weird series of numbers in the message area, I’ll have to ask about that, but if there’s no problem with that then I’ll definitely be back for all of my oil changes.

Prices have went up since the old manager passed away but the service is still great. Still competitive with prices. Will continue to take my truck back to these guys hopefully prices do go down though.

Dang I forgot the name of the gentlemen that helped me but he we went above and beyond to help me find the all-​terrain tires that best fit my needs. He spent the extra time to fully explain each different manufacturer, style and price. The best part was when he showed me exactly what they paid for my tire and gave me the best price I could have asked for. When I went to pick up my car they were a little behind schedule but gave me a free oil change to compensate. Now that’s what I call great customer service. Thank you guys I love my tires!!!

Use to be good with old manager was my go to for everything! Then he suddenly passed and I morn his death as the service died with him. The new guy Ed quotes bigger prices than even other tire depot I called. When I called him out on this he just said he was going off an online chart… BS. He also told me I had a leak under my car on my oil pan and I needed a transmission flush. I said great they are both under warranty as you just did that both a few months ago. His response, oh yeah, well then your prob ok… Please fire the new guy so I can start using it again, some of the mechanics there are great, but the new snake running it lost my business for sure.

Called at 8:30 in the morning, manager Edward said the tire I needed would be there by 12. He calls at 11:30 to tell me he can’t get the tire however has another brand. I tell him I’m making arrangements to get the car there. Edward tells me he will put the tires aside. I go there at 1 to get the tires put on. Walked to get lunch. Came back 45 min later to be told that they don’t have the tires I was promised for the second time. Wasted half the day and money on a tow. Pissed at this point I ask to just air my tire so I can make other arrangements. Greasy Mechanic has a protective paper on my black carpet however nothing to protect light tan seats he’s jumping in and out of.
American tire depot = wasted time.