Best American Healthcare University

Too bad there is not a 0 star rating. I finally received my CPI/​MAB training card and it doesn’t have my correct name on it, so it is worthless. I also did not get a certificate showing I paid for 8 CEU’s. What a total waste of time and money. I am contacting my credit card company to complain of fraud as they did not provide me with anything I paid for.
DO NOT USE THIS COMPANY

This is the worst school ever! Please people please don’t go to this school! The instructor was amazing but that is about it. Everything is soooo unorganized! Our Temecula campus closed and we were not even aware! The whole point of me going to a class in Temecula was to stay local obviously! Then we were merged with the Riverside and had to drive to Ontario that is super far from me and another student! This was so inconvenient and inconsiderate from the owner. This was the worst experience ever and I would never want anyone else to go through this. Plus we did not get a ceremony or nothing!. For our last day we got postponed then when we went to class there was no instructor there and we had our potluck all alone like idiots! We called the owner she never had the balls to call us she will only txt! Moral of the story, please don’t go to this sh***y school! Th start I gave was for Ms Morgan she is an amazing person

Where to begin…
My impression of this school was poor to begin with due to their website, which is very sloppily thrown together. If I wasn’t directed there via the BVNPT website then I wouldn’t have believed it was even legitimate.
The facility itself is very small, which isn’t necessarily a bad thing, but it was very cluttered and dirty. The same trash that was on the floor the first day of class was there on the last day of class.
As far as the class itself, our instructor was Jane, who is also the owner and director of the school. She was late every single day of class, which consisted of 4 Sundays. We watched a mixture of dated DVDs and pirated video clips, then were told to read chapters from a book and present our findings to the rest of the class. No actual instruction was given. You essentially pay $ 220 to teach yourself. During the hands on portion there was little to no guidance, so the students with no prior experience just stabbed each other blindly. The final test isn’t even graded as the instructor had already printed out the certificates of completion prior to us even taking it. I genuinely felt bad for the other students who were there to learn and received this pile of garbage in return.
On a side note, Jane was constantly eating trail mix and smacking her lips while doing it. This annoyed me more than words can express.
I chose this school because it best fit my schedule, but if you can avoid it then try somewhere more professional where you’ll actually gain knowledge and experience as opposed to just an expensive piece of paper.

Stay Away from this place. I called a few times because I needed to know if the school was approved by the state. I didn’t want to take a course, waster time and money to later be told the school was not approved, good reason right? Nope. The girl I spoke with gave me an attitude and couldn’t tell me if they were or not and basically told me «If you aren’t comfortable coming here, I suggest you find another school» Yep, what kind of business is this? after reading the reviews I am glad I never went. I took her advice and did go to another school that charged me less for the same course. I asked the director of the school if her school was approved and she was kind enough to answer all my doubts and questions. Stay away from this place. I wish I could remember the name of the girl, but is the receptionist that answers the phone, seems to be the same one because she was the same one that answered the phone all day.

I went to school here for the CNA course back in 2013 because it was only five weeks. Biggest mistake ever! The only reason I passed was because the material was so easy. Very unprofessional, unorganized and our class room instructor did not care at all if we learned or not. Used books and we did not receive any of the equipment that most schools give. There would be times that we would show up to clinical and we were not scheduled or we did not have an instructor. Also, they will try to up sell you on taking an acute care course saying you need this to work in a hospital. DO NOT take it. Hospitals require acute care experience, not an acute care class. The CNA course is close to $ 2000, so if you have this type of money to blow do your research and go to a better school

Very unprofessional and unorganized. Took a Cna course here because it was cheaper than other places and had convenient times for the course. I took the evening course which was 10 weeks Mon-​Thurs from 4 – 8. The first few weeks of theory, my class had Jane as our instructor. No offense, but her accent was pretty thick and I could hardly understand her. And whenever someone from the class asked her to repeat a word or sentence she would be so rude about it. It was so hard for her to repeat herself when we couldn’t even understand most of what she was saying. That’s not fair at all. I’m not gonna lie that she had some interesting stories that she would tell us, and that I would be amazed or startle by. But when it came to teaching us stuff, it was just terrible. In the beginning of our ⁴⁄₅^th week, luckily, we had Christine, to be our clinical and sometimes theory instructor. She was great! She cared about her students a lot! She was basically the reason why I learned so much from this place. Anthea was also one of our instructors for a bit. She was really cool and laid back. My advice is that if you have the money to go to a better school then do it! Don’t bother and waste your money on this place. Oh and if you do decide to waste your money here, then remember to always be on Jane’s ass for your boards and other things that need to be done. You have the right to get answers, so ask the questions!

I already knew this place was unprofessional the first time i saw it. You can tell from the fact that they can’t even put up a sign for their own business andMy girlfriend attends the CNA course here and its a terrible experience, do NOT take courses here. Jane is super unprofessional and really «half-​asses» her job. She doesn’t even really teach and is the least favorable out all the instructors. One time the CNA students had a clinical, and jane didn’t call the clinic to let them know the students were coming, so needless to say the class was cancelled cause of that. Yup, pretty unprofessional. She also took a lot of the negative reviews down, so i felt the need to post one… cause ‘merica

Do not order or take any classes from this location. First off its more pricey then other courses. Second they don’t honor their own policy. If you have any courses you want to do try
! This site is amazing. I’m not from
but I am a user. I purchased a course from Best American and never started it and on their own policy it states you are entitled to a full refund. It never mentioned only receiving half back. Also I have an email from them personally stating they would refund me half within 48 hours. This was back in August the 22^nd. It’s now October 24^th and nothing. DON’T WASTE YOUR MONEY ON THIS PLACE THEY LIE.

Where to start. I took the IV therapy class. not because I needed the certification, but because I wanted a refresher. The «instructor» Jane was really nice. BUT extremely unprofessional. She had her toddler in the class for all 4 days. She was running around the room and completely distracting. Apparently her babysitter flaked. although a girl in the class said that her friend had taken the course and the little girl was there the entire time. It was really bad. As far as lecture went. the «instructor» assigned chapters to everyone and we had to go in front of the class and read the important bullet points from each chapter to each other while she breastfed her little girl. SO WEIRD. When it was time to practice IV’s Jane didn’t explain anything. It was a «here are the needles, have at it» approach and it was awful. The students weren’t cleaning the areas properly, they didn’t know how to use the needles, they were accidentally touching the needles with their gloves. and nothing from her… She was too distracted with her kid. and honestly couldn’t care less. A girl who was interested in the CNA program came in to observe. that was the only time Jane taught… so that this girl would sign up. once the girl left she went back to chasing after her kid and hanging out in her office. I couldn’t believe the false advertising!
It was very frustrating to me because I was there to practice. and it was expensive. If I would’ve known that this how it was going to be, I would’ve just bought the IV Therapy Made Easy book and read that… and googled some videos. It’s scary to imagine that some CNA’s and Home Health Aides were certified through this program. Again… I can only speak for the IV therapy class. I hope to god that the other classes are a lot more professional.
I hate to write a bad review… but come on. it was really bad.