Big John’s Plumbing

I called to ask for a quote. The guy that answered asked me several questions and said he would get back to me in 15 minutes. An entire week went by and no one called me back. I called again. Again, I answered a few questions and was told someone would get back to me. A week later no one had called me back so I called a different plumber.

Honest and reliable plumber. John is a super nice guy and very reasonable and fair with pricing. He’s been my plumber for 5 years now and don’t ever plan on finding another plumber

Very reliable, and very good service! They came right away and everything was fixed within minutes. They even cleaned up everything when they were done. I am very satisfied with their service and definitely would recommend them to anyone!

Excellent service and very friendly staff both on the phone and in person. They give you honesty and will try to resolve the problem without dissolving your wallet. I highly recommend!!!

I was referred to this company by a friend and I’m so glad I listened to him. I needed a new water heater and the quotes I was getting were crazy. Big John came out himself and took care of everything at a reasonable price. Highly recommend. Thank you!

Pleasant to deal with. Were on time and fixed what they came for.

Big John’s Plumbing did a mediocre to lousy job each time I’ve had them here. In one instance, the work was not to code and had to be re-​done, on another occasion Big John himself stripped the threads on a «clean out» pipe that went unnoticed until one of his plumbers pointed it out to me months later. Now I’ll have to find and hire a competent plumber to fix John’s lousy workmanship.
I cannot recommend Big John to my fellow Unilocaler’s after paying top dollar for his poor/​shoddy workmanship. I strongly recommend that you shop around and choose another plumber so that you get the job done right the first time.
One star is generous, I’d give zero if that were an option. This company might have started off with customer service in mind, but they’ve lost their way and should be avoided.

We had a horrible experience with this company. First they sent someone out (Alex of AM Plumbing) that was working for them only contractually as part of their company. When the guy showed up, he ended up claiming he was from his own business (AM Plumbing — who we had never called), not Big John’s, so that he wouldn’t have to split the profits. The job took twice as long as promised and he ended up breaking our sink and then lying about it. Big John then said he would make it right and did come out and fix the sink. (They also ended up firing the first employee who came out to us since he had lied about who he was representing). However, he needed to get a couple of other parts and said that he would let us know when they were in. After about 6 months and not hearing from him we called again and he came out and fixed one thing and again needed to get a part and said he would make sure it didn’t take so long this time. Now it’s been about a year since the last visit and I have completely given up. He seems like a nice guy, but is really over-​booked and doesn’t have time to get things done that he promises.

BIG Johns !!! The BEST !!! 100% — I helped my Grandmother an AeroSpace retiree, sell her house in Manhattan Beach to buy this Riverside Property in 1998 so that my Mom could take care of gramma and manage gramas diabetes in her old age. Mom started a Plumbing business with her husband Mike, called Taylor Plumbing, it was very very successful !!! Michael Pope Taylor USS Naval Officer passed in 2004 of natural causes, as did gramma, RIP. That’s when eye moved out here from Venice Beach permanently. True it’s been a bit of a struggle with out Mike, as mom is disabled, and my career choice being an Artist, gramma used to say «Justy you better get your foot in that corporate door ASAP cuz Art will never pay your bills» lol god eye loved her though !!!
Big John and Mario are the BEST !!! And lil J jr. is also a great artist. Me and mom consider Big John’s Plumbing extended Familia !!! Always more than professional, and go above and beyond all expectations in their services.
Much Love and Respect to you and yours sincerely Justin Trevor Munger and Lori Lennon :) 100%
ps Mario took extra time to also repair some copper connecting the out door faucet and sprinkler !!! These guys came out in the rain on a weekend to start and make sure I’d be able to use water for showers etcetera, quickly very fast, mom said in her husbands business that main line jobs can be very difficult and costly at times, eye am totally grateful and feel so blessed in many ways !!! :) 100%

Marvin came on January 21^st to replace the valves in my laundry area. He was courteous, prompt, and very efficient. This is the third time I have used Big John’s, and from the initial calls to the final outcome, nothing but great customer service. I will use them again. Thank you.

The office staff and the plumbers were all great, courteous, clear, accurate, and helpful.
I got a fair price and good work. I recommend them highly.

Funny how some people will do anything to collect some money anyway possible. I call this plumber to get a quote for a job. Owner John asks me to text him the property address so i send him my text with details. They go out and Marvin one of their plumbers call me and leaves me a message to call back. I call back and no one gets the phone so I leave a message to call me back as soon as possible due to the urgency of the repair. No call so I text back and request to find out what happened and to send me their estimate to my email or a photocopy of their estimate. No response until 2 weeks later I get a text asking for my last name so they can send me a bill for $ 105 service charge. Crooks. A month later I get a call asking for money so I kindly explain to them what happened and they tell me they sent the invoice to my email. I never received the email so I ask the lady what email address did you send to. She gives me the wrong email address so I let her know you sent to the wrong email address. I check to see if i sent John the wrong email address but no the email address I sent the owner is correct. So clearly some idiot did not send the quote to the correct email. Conversation leads to them threatening me that they will send this invoice to collections. They will get nothing from me for this rather I will make sure all my contractors, clients, and friends in the area never use this company ever again.
Owning multiple rentals in the area and all around southern cali, its amazing how hard it is to find an honest plumber in the county of Riverside. If anyone knows a reliable trustworthy plumber in the area please let me know.

disconnected… yippee!!!
nothin much else to tell

John went above and beyond in his quest to find a leak in my garage — which was coming from next door. He was very through in his diagnostic and helped guide the other owner and I into what needed to be done.
Thanks so much!

It’s been quite awhile since i wrote this review, and even longer since we actually had the work done. … but I’m still happy to say John finally got in touch with my husband and this issue was resolved. No, it was not done in an quick manner, but it was done in an apologetic manner. Within days of their conversation, we had a reimbursement check in our mailbox! We are satisfied with the costumer service when eventually got, and are pleased with the outcome.

I called Big John’s Plumbing to come and check out a leak under the sidewalk on the side of my home. They responded quickly, but that was it as far as the good goes. I could see where the water was coming from from under the three foot side walk and it was near where a faucet was coming up through the concrete. I was told by the plumber that it would initially cost $ 350 dollars to use a leak detector to pin point where the leak was coming from. I am no genius, but it was not difficult to figure out what the problem was and I am not a plumbing professional. The leak was just where I thought it would be.
When I asked how much the total cost would be I was told $ 800 and does not include concrete work. He stated it would take two workers to bust up the concrete and get the job done. When I told the plumber I needed to discuss it with my other half before I made the commitment, he asked for $ 105 just for the service call. If they would have been reasonable, I would have let them do the work. Instead, I went and purchased a concrete blade for my skill saw and rented a jackhammer and the parts I needed to fix it by myself and I am under $ 100 dollars to fix it in only a few hours of work. I hope they choke on the $ 105 dollars they charged to just take a ten minute look. I saved myself $ 600 not letting the screw me over more.

I called since there was a water leak outside and he told me to call the water district directly first to save the fee he would charge for coming to the house. I was so impressed by his honesty and the fact that he was correct and it is the city’s problem/​fault so he saved me money. I would recommend him purely for that honesty.

Slightly disappointed especially since I specifically told them I found their services via Unilocal.The price for service is expensive, it’s essentially $ 125+parts per issue. That’s not the same as $ 125+parts per hour.
Essentially if you have a leaky sink, toilet clogged, and a faucet issue, all of which should be done under two hours if the tech is lazy, obviously if he is efficient and he has somewhere to be, any competent tech should be able to get it done in under an hour. Nonetheless, for a three part job the service will cost you nearly $ 500! I called in a repair for my faucet and sink, and declined on the sink due to the cost. I purchased the Unilocal deal, but then they marked up the price so I still paid $ 135.
My main issue is that when I called in the work order at 6:58am mind you, I was told I would be the first stop and they tech would leave the around at 9am. The dispatcher did a fine job, very courteous and professional. She explained that even though I am the 1^st stop, the tech will arrive between 9−11am, but he shouldn’t be too long as he was coming from Jurupa, right down the street. I called at 9:03am just wondering if he had left and what his ETA was, and again the dispatcher very kind and professional, explained he just left and should be there within the hour. The tech didn’t arrive until 10:54am…
So at the end of the day, did he fix the issue? Yes. However, I probably won’t use them again.
Update 5÷14÷15
The repairs made were done because my home warranty company failed to make repairs so Big Johns took care of the service. The update stems from the fact that Big John released my private info without my consent to the Home Warranty company. Sorry, one star.

A few days ago, a pipe from our water heater started to leak hot water. Not a drip but a moderate amount. I was freaking out so I found this company through Unilocal. Excellent reviews which gave me some hope. I called and the person I spoke to gave me several possible diagnoses based on my water heaters «symptoms.» He gave me an estimate of what I was possibly looking at. He said it may be 3 hours before someone could be here but surprisingly their worker showed up in an hour.
He examined the water heater, temperature, pressure, and correctly diagnosed the problem. He gave me the same quote as the person I talked to on the phone. The total was $ 225 but I used the Unilocal coupon ($ 80 for $ 105) so ended up spending $ 205. I felt they were competent and would definitely recommend them for plumbing issues.

I needed a tech to come and pressurize my gas system and located a leak, they charged me $ 285 to do such a thing, other companies charged me $ 49. I wish I would’ve called them before calling Big John’s plumbing.
The guy that showed up used a broken meter that worked when it wanted to, sometimes it moved, sometimes it stayed stuck even with no pressure. The guy grumbled about not wanting to get a working one from his truck, then he slapped me with a 10k estimate to change out my gas and water pipes when everyone else was far lower than 7k.
I don’t recommend this company at all.
Your guy called me directly and told me 10 thousand dollars, so I’m not sure where you got 8200 from, I would’ve loved to have gotten an 8200 dollar estimate instead of 10K. This right here tells me there’s something amiss amongst your ranks, I’m glad this happened now and not after I got stuck with you guys.
Also for $ 285, (which I agreed to) the guy should’ve gone back to his van and gotten a meter that works rather than tapping and coaxing his to read correctly, I didn’t even get a proper reading from the pressure as the meter didn’t work.