Bud’s Tire and Wheel

I made an appointment in Riverside location with Steven on Sunday June 19^th to have my six tires replaced on my Attitude Toy Hauler. He said to bring it in first thing Thursday June 23^rd to do the tire changes. He recommended the Hercules tires as they would save money and they’re good tires. I was in and out in 2 hours and went on vacation the next day. I had ordered tires from Costco in Lake Elsinore and 2 weeks went by and no tires came in so I canceled and Bud’s Tire got my business. I read other reviews and I can see where some customers would be unhappy. My experience was great and I like to do business with company’s that donate to our Veterans. They are matching up to $ 5,000.00 to build special mobility chairs for Veterans. Way to go Bud’s Tire.

First, I have been here about half a dozen times maybe with a few different cars. Usually things work out better for me. Last weekend I got online and made a reservation to have my brakes checked on a car I had sold. The buyer was driving it 17 hours away upon pickup and I wanted to make sure they were safe. Supposedly, Bud himself confirmed my 7:30 AM and I arrived before then, first to walk in and get written up. Sat for an hour, car in same place. I just gave up and left.
Oh, I emailed «Bud» and asked basically WHY? and he replied he «was in small claims court» Hmm, not a great sign either really.
The other experience was I talked my husband into bringing his old beat car here and they refused to do a transmission flush for him, basically refused to work on his car. So he will never be back.
I have had a $ 10 credit with them (well I did at one point) for so long, but probably never going to be able to use it.
I loved them when they first opened. I did go to the MoVal location and get the Prius small battery replaced but to be very honest, they did NOT respect my time there either. YES I had an appointment that time too, made it over the phone. Yes, it sat for an hour before anyone bothered with it, trick was I could not leave. Battery was dead. lol
ADDED 6÷19÷2016
The manager contacted me and made me very happy.
How impressive that an owner goes out of their way to make sure he honors his word and makes you feel very valued. I will absolutely recommend this place to anyone. I have never felt like they were taking advantage of me, like many shops do. My only problem was that they are so good, they are busy and it makes it hard for them to keep their word about times, but they do honor their word.
One last recommendation for the Woodcrest location~
It would be very nice to have a table outside to sit and enjoy the wait when you don’t want to sit inside, or for smokers. However, you do have one of the nicest cleanest waiting areas. Some shops make me feel like I want to start cleaning. lol

Definition of «appointment»: «an agreement to meet with someone at a particular time.»
Bud, my time may not be important to you, but it is to me. Your «appointment» system is broken. Fixing it means more happy customers. Ignoring it means more pissed-​off customers such as myself. Your choice.
I recently received an email from Bud’s. One of the links in the email was labeled «Request Appointment». Early Monday morning I clicked on it to set an appointment for the next day at 9:00 a.m. I requested to receive a confirmation by «any means», meaning by phone or by email. By 2pm, I had not yet received a confirmation, so I requested another appointment at the same time. This time I requested to receive a confirmation via email. By the end of the day, I had not received the confirmation.
Then on Tuesday morning at 8:25am, I finally receive confirmation… not by email as I had requested… but by phone. Yes… Tuesday morning… 35 minutes before the requested appointment time!
I asked the lady on the phone if I could change the time to 10:00am, since I hadn’t received a confirmation until way too late. She said «no problem».
I was able to make it in a little early, about 9:35am, and told them I have a 10:00am appointment. They said they wouldn’t be able to get to my car until maybe 10:45am (which translates to possibly until — or after — 11:00am). I don’t wait that long at the doctor’s office. All I wanted was an oil change and tire rotation!
My point is, why bother making an appointment in the first place if you’re just going to be treated as a walk-​in?
I ended up going somewhere else, which made me even madder because I ended up paying for a tire rotation, which Bud’s was going to do for free since I bought my tires there (which was another not-​so-​great experience, but I’ll not elaborate on that).
Thoroughly disappointed.
«To give real service you must add something which cannot be bought or measured with money, and that is sincerity and integrity.» — Douglas Adams

Great selection, had my oddball tire size in stock & I was in & out in 25 minutes.:) Great price, Bud was great ! Clean shop, impressed. You have my business.
Will recommend, Thanks Bud & staff. AAA +++

I feel like I finally found a good place to take my cars in Riverside! So far I’ve found that their prices are good and the service is excellent. I’ve had two oil changes, brake resurfacing, fixed a window that wouldn’t roll up, and changed a water pump here (I wanted to take my time doing the review) and I’m very happy with how things have turned out each time. Steven the customer service guy at the front desk is a great guy, easy to talk to, and down to earth. When my car took a day longer to repair than estimated, they offered me some comps that was very reasonable. They’ve got me raving about this place to all my friends. Some tips: Make an appointment before you go in. There’s a Starbucks across the street you can hang out at while you wait. It’s clean inside the store and there’s a Keurig machine. They give rides locally. A suggestion for the owner: put in café tables and offer free wifi.

I wouldn’t go anywhere else for any of my wheel and tire needs! I made the mistake of going to one of those cheap when and tire shops and bought rims for my 2015 Lexus. It wasn’t driving correctly so I brought it there. The wheels were not installed or balanced properly, which they did for me for free!!! Than I decided to have the stock rims on my 2015 Maserati powder coated and they did an incredible job. They kept my car there and only charged me $ 480. Service was amazing and you can tell that they really care about their clients :). Jessie, was amazing always keeping me updated and these guys are honest! Yes I said it… THEY ARE HONEST!!! Never going anywhere else again… This is my shop!

Recently had a front wheel alignment performed on my S10 pickup.
Price was reasonable, (they gave me a $ 20 discount which brought it down to $ 59). The facility was clean, the people were friendly. The shop is located close to several places where you can something to eat while your waiting — Del Taco, Pizza Hut, Bakers
The reason why the 3 stars — on a S10 there are metal «shims» that are used on the upper control arms to get it into spec. (you add or remove the shims) Not a lot of room to work inside the engine bay and to access the driver’s side shims, you need to remove the air box. The air box needs to be disconnected from the ‘intake tube’ that runs to the throttle body. (It’s basically held on with a hose clamp) and once the box is out you have more room to get to the shims.
The alignment took an hour and half, which was reasonable and after I got home I was looking under the hood. I noticed the intake tube wasn’t properly seated on the air box, which would allow some unfiltered air into the engine. Looking at it closer, it appears the tube was never properly seated and the hose clamp was completely loose.
Certainly not the ‘end of the world’ and I was able to fix it in a couple of minutes — but I was disappointed. It makes you think that if they didn’t properly install and tighten this — what else did they forget? If this had been my daughter’s car — she would not have known any better (not sure if she even knows how to open a hood) and chances are she would still be driving around with it like this.
I went to Bud’s mainly because of the good reviews I read here. I realize people mistakes — we are all human, but I am not sure if I would use them again. This is one of the reasons why I try to do most vehicle repairs myself, but I can’t do an alignment :)

awesome service and very experienced staff! will be coming back for all my automobile needs! If you want great customer service! go see Jesse! he will be the one you want to speak with.

Went in on Saturday 3÷05÷16 around 8am to get new tires on my Honda Civic 2012 LX sedan (195/​65R15). Talked on the phone prior to my visit and they told me about a deal for Continental tires, $ 70ea. and quoted me about $ 380 for all services. I had to wait at the store, so they made note of that. Regardless, it took a little over 3 hours for them to finish everything. The bill came out to be $ 430, which was more than what I had been told over the phone. And the warranty on the new tires was 70k and not 80k like I was told over the phone. They also told me that I needed alignment which cost me an extra $ 90. The total bill came out to $ 511 which was not expected. I had a $ 30 credit (thank you, Jesse!) and I used the Unilocal offer for my alignment so the price was brought down to $ 480. Overall, few inconsistencies and errs with prices, but Jesse’s friendly customer service helps me to leave this review at 3stars.

Bud’s Tires has good quality service! Very nice employees. Always very helpful and answer any questions. I do recommend anyone to go here. I’ve been coming here for a while. I really like bringing my vehicles here anytime. Give Bud’s a try!

Man! Thank god Bud tires are open on Sundays. On the previous day, I encountered a TPMS light on my dashboard but I didn’t had time to fix it because I had work and most stores are closed after I get out. I drove to Buds this morning since I live nearby and walked in to check and change my tire pressure. They checked me in immediately and completed the service for free of charge! Thanks Bud for checking on my tires!

Got another flat & once again Bud’s took great care of me. In my book their batting thousand.

Disappointed. Went in for an oil change was told it’d be about a 2 hour wait. I thought the service guy was over estimating at the wait time. The reason I’m so disappointed is that on November 16^th I went in at 7:30 and was hoping to get my oil change under an hour and they tell him I wait time would be an hour and a half. That was my birthday so I didn’t want to spend an hour and a half of my birthday waiting on an oil change just disappointed on how big this place is and how long the waiting has to be.

I initially decided on Buds because of the good reviews. I had HORRIBLE grinding on my brakes and I was 1) scared for my car and 2) scared that the repair would cost me an arm and a leg. I made an appointment on a Sunday which was such a relief and was treated so well as soon as I walked in the door. It was nice to see a lot of people there that were repeat customers. I was out sooner than expected and paid less than I expected to (I did a lot of research on prices). I will say that I am going to bring my car back here for all services from major work to windshield wipers. Thanks to this shop for giving me great service and peace of mind.

I can not express how great these guys are… Jesse and Kent fought for me when my warranty company did not want to honor my contract and the made sure that my car was working great. When my car had some follow up issues over the weekend, I called the shop spoke with Bud let him know i was on my way to church and he sent a tech to look at car and once AAA arrived to tow my car the tech gave me a ride home so I could get other vehicle and made it to church on time. They are awesome, from tires, alignment, to my new motor Buds has done an amazing job all the way around! Thanks guys!!!

Always busy. Way way way overpriced. For 2 tires they quoted me 300 $. I went to a tire shop 5 mins away and got 4 tires for 350 $. Let’s just say I won’t be coming back.

I love how friendly everyone is! I go to them everytime because of how I feel they treat me & my car. The wait for an oil change is always pretty low but when they know that it’s gonna be long they tell me in advance so I can make arrangements. Prices are very reasonable! Another great thing, they take appointments & you can usually make them the same day! Love buds!

They had my car 4 days I’ve been here several times got there to pick it up had to wait 1 hour for them to change oil what a joke they just don’t care about customer service I will never return !

Brought my car in for an oil change and new brakes. The price seemed to be more on the expensive side for brakes/​rotors compared to other shops but in my opinion sometimes the convenience and customer service of a place outweighs the price you pay. I was not asked if I wanted the premium or standard rotors and of course I was given the premium ones. If not for the convenience and awesome customer service provided by Jahan (pretty sure that was his name), I would have been a lot more upset paying for what seemed to be a very expensive brake change. Overall good service, but pricing could have been a little more transparent and the options could have been made much more clear. IFFFF I come back it will be solely because of the service Jahan provided.
— Ryan S.

This is the where my husband always ends up getting our tires. He shops around and compares prices, quality and service. But, always ends up with Bud’s. They consistently are fair priced and most of the time, lower than others.
They are always friendly and helpful.
Thank you to Bud and Rod for being so helpful. I love supporting my local small business owners. Keeping the taxes in Riverside.