CVS pharmacy

I love the fact this pharmacy is open 24 hours!!! There is no other pharmacy that is open like they are which is a HUGE plus. As soon as I left ER, I went straight here to get my medications and was told it be ready in 1.5 hours. Since this was the only CVS near me, I was hanging around until it was ready. I didn’t want to drive home and back, and I love that they have a drive-​thru to pick up your medications. My review is based on my experience with the pharmacy and not the store, and they were pleasant. Give prescription to pharmacist, wait, and come back to pick up.

Longest wait ever!!! Day or night expect to wait anywhere from 45 min to 2 hrs! Ridiculous slowest working pharmacists and techs. …

The Asian pharmacist is so very rude. Every time I have to speak with him, he always is inpatient and wants to rush the conversation. Today, I had a similar issue with the technician. She called me to refill a prescription, and while I was attempting to explain that this was just a dosage correction, not a refill she just kept saying I will be able to refill the prescription by tomorrow. I had to stop and and say, «I understand you’re busy, but would you please listen to me so I can explain the situation». She then transferred me to the Asian pharmacist who I don’t like to speak with. I have even advised others in the past to please do not transfer me to him as he is very rude and unhelpful.

I can’t believe the horrible service I received at this pharmacy… While I wait in line to drop off my RX the pharmacy tech which is named Karla is like yelling out the prescriptions of the person ahead of me. There has to be something against that she could walk up to the pharmacist and ask whatever her question is. When it’s finally my turn Karla the pharm tech says to me «walk up to the counter and I’ll help you right now» no greeting no smile she didn’t even look at me. She kept her eyes on the monitor. Then she proceeds to tell me“let me see what You have” really??? After being at the urgent care with my daughter than having to go through this unprofessionalism. She needs to take a course on proper customer service. After she is done with me she yells out, «I need someone to take over I’m going to lunch». Really? You have to yell that out… Horrible horrible horrible. Will not return.

This location sucks! They are always unstaffed and they aren’t organized so it takes additional time for them to find your prescription! I hope CVS lets them hire more people because they are set up for failure!

The pharmacy here is terrible. Not only do they take a minimum of 2 hours to fill a Rx, they never know what they’re out of until hours later when you go to pick up up or Rx THEN they tell you they’re out. Waste of time. Plus their overall treatment of customers is just terrible.

Pharmacy: I gave them two chances, prescriptions are overpriced compared to other pharmacies, service at the pharmacy section is horrible. 1) they take forever 2) when they eventually get to you they give you an attitude. I’m business, I’m paying for stuff they’re not making me a favor and they need to get that. The only reason why I might consider going back is their self checkout, I love not having to deal with incompetent people who also have an attitude.

I don’t know why everyone is hating on this store… this review is for the pharmacy (although the other staff were pretty nice to me as well).
I went in at 4am because I couldn’t sleep and had a written script from my (out of town) doc for a sleeping aid that Walgreens in Moreno Valley refused to fill until they could call and confirm with my doc on Monday morning. So I told them peace out and went to this CVS. The pharmacist, Matt, promptly helped me. He entered all my info, asked for my new Riverside address and told me 20 minutes (making the estimated ready time 4:30am). I said thank you and went to sit and read the book I brought.
At 4:20, Matt looked up, called my name, and said my Rx was ready! I am so grateful to him that I get to sleep tonight. He also made some small talk with me (he’s moving to where I just moved from, weird coincidence) and was just overall very friendly. Even gave me a tip to not wear my SF ball cap in LA but said I should be safe in Riverside (obviously something I already knew… knowing how Dodger fans can be — and I don’t blame them, they are just jealous, as I would be if the Dodgers rocked and the Giants sucked).
I generally hate going to new pharmacies, especially in the middle of the night, as they give you weird looks, like «why couldn’t this wait till morning???» But I got none of that here and would definitely go again in the unfortunate circumstance I need a last minute, middle of the night Rx filled. Thank you, Matt, for making it pain free.

My review is only. For the registers/​clerks, front section, Not the pharmacy as i get my prescriptions directly from medical insurance,
Now i understand there are a lot of undesirable people that come in here, either to create chaos, steal etc,
But i do agree with other customers, they kind of Force you to use the self check out machines, which is Almost Always monitored by a person that acts as a correctional officer, they are rude, smartass, and tend to hover around you, Not giving you Your personal space. like you are about to stuff something in your bag and steal, I only come here, only as a last resort, There are decent human beings too, not just thugs, druggies and lowlifes that frequent your bussiness, Learn to recognize.

These people are idiots… there are monkeys and footballs, with no competent supervision. You would think that the pharmacist would be filling prescriptions, but instead he is filling up printers with paper!

Wow, looks like it’s unanimous…
This place sucks!!!
Had my Doctor carefully explain one of my new meds. I googled it when I got home:
It contains a diuretic as PART of the way it works.
Because this one drug was new to me, the head Pharm dude had to do a «consultation».
You judge how it went, this is verbatim, I did NOT change a single thing:
He said: «This is a new pill for you?»
«Yes» I said,“I knows it’s for high blood pressure and it’s also a mild diuretic…“
He told me: «This is not a diuretic!»
Uhhhh whut???
He then asked me: «Do you know what your blood pressure is?» (Is he my Doctor? Uh, nooo)…
I said: «Let me think a second, I just had it taken… I know that ‘normal’ is 120÷80…»
So he interrupts and says: That’s NOT high!!“
Uhhhh dude, that’s not what I said!!!
Their blood pressure machine doesn’t even work, so how can people know their BP if they didn’t just come from a doctor? Derrrrrrrrrr
The gal who checked me out was VERY nice, but the dude who I consulted with shouldn’t even be a botanist… Plants would wilt in his care.
I’ll be going elsewhere from now on…

This place is ok if you’re just stopping to make a quick pit stop. But I had a bad time with the photo center. The kiosks wouldn’t read my phone and then I tried two different machines and they both froze and had to be rebooted and my pictures got deleted, someone else was on the third kiosk and just had to give up. I eventually told then to just cancel my order if they found it because I had to leave.

Rude people who don’t listen to you.
Was told I do not have insurance coverage. I called the insurance company to confirm coverage and asked the pharmacist if he wanted the number to call and he just walked away, made a 10 minute phone call, then came back and said they still don’t have me listed as having coverage. I again offered him the phone number to contact and was told I had to wait till he got back from lunch… after waiting for 30 minutes already, for information I got in less than 5 minutes on my own, that apparently still does not magically exist. So here I am at 2:30am, with no prescription, being told to wait longer because someone cannot obtain info as fast as is available. Guess my medication can wait another day to be filled, I feel bad for anyone else who’s medication can’t wait. I’m going back home to my family and bed.

Recently went for my prescriptions after I promised myself I would never go back again, big mistake! There was one person working the register at the pharmacy while the rest of the morons acted busy, and the cashier that was working was slow af! Pick up the pace lazy slob you have a line FULL of sick people that would like to get home to bed, NEVER going back to this location! Worst service ever!

I only shop here now if I have no other choice!!! You can not come here in a hurry either!!!
There are NO registers open, they make you self-​check out… which you would think would be fast… BUT its not! for one, there is always a line to check out ((and even seeing that, the clerks don’t open any registers)) AND when you self checkout, a clerk hoovers over you (until you actually need them, and then they are busy)… with self check out… you have to wait for a clerk to check your credit card if you are using one… and you cant use coupons (but there are no registers open so you have to wait for assistance)
there is NO customer service here at all and I really REALLY really do not like this store.

FOR THE LOVE OF GOD, NEVER EVER EVER EVER EVER GET YOUR PRESCRIPTIONS HERE!
They hire a bunch of incompetent fucks who either give you the wrong pills, don’t have your refills ready when stated, give you an inaccurate or unknown date of refill, and are extremely rude more often than not. I tried to refill a prescription and a lady told me it was too early and that it would be ready on February 31^st (which has never been a day in history, mind you). But then, magically, my prescription went through on the 24^th. So I go to pick it up only to be told that the only reason it was ready sooner than the end of the month was because they put it in the system that I would pay in cash instead of through my insurance. Um… what?
Anyway, to make a short story long, avoid this place at all costs. Everyone who wears a white coat there is a complete idiot and will make you want to jump off a balcony.

No, I will not join your club.
I have no interest in carrying around another silly piece of paper just so you can spy on me. Don’t pretend this is in my best interest. You wouldn’t have your rewards card unless you could use it to pry more money out of me. Oh well, joke is on you. Ill just go to Target where everything is cheaper anyways.