Denuar Treadmill and Elliptical Repair

Very helpful, great customer service. I called on Thursday, they were able to give me an estimate on possible parts and they scheduled an appointment for the next day. It only cost $ 145 to fix my treadmill! It ended up being just a loose belt. And he cleaned and did the basic maintenance on my machine. Great service!

After reading the reviews here I called Denuar for my elliptical repair. I use it as my backup when weather is bad. I got a call back in a little while to schedule a diagnostic. After a bit of phone tag, we connected. The dispatcher was very polite and professional. We schedules for 12 to 2pm window for Monday. I received a call from Randy at 1:57 pm that he is delayed and he can come over by 3 pm (it was my day off, so that was OK). He gave me estimate of $ 200 for parts (console) and $ 120 for service, which was almost half the cost of the new machine. I decided to not get it repaired. This is when Randy insisted for a payment of $ 120 for the diagnostic, this is the first I had heard of this payment. I have NEVER paid for someone to give me an estimate for a job, its on our website he said. I called the dispatcher to clear things out, and she called him back. This is when he started threatening to sue me and get a lien on my house. «If you don’t pay me, I will get you to pay other ways», his exact words. I called the office to report this outburst and again was met with a polite and professional conversation. I am waiting for a call back on the issue.

Wow, they fixed it!
AK Repair was hired to tune up and clean, but they made it worse, charged me $ 120, asking $ 508 to fix what didn’t need to be fixed.
After reading other bad reviews similar to ours at AK Repair we decided to try Denaur Treadmill and Elliptical Repair because others went there to repair the problems that AK Repair did.
They came all the way to Beverly Hills, charged $ 117 and fixed it perfectly without replacing the parts that AK said must be replaced.
Truly honest company and willing to work until its perfect. Wish I had gone to Denaur first! Thank you!

Really great service at a reasonable price. Got our treadmill working like new. Excellent customer service. Thanks Randy!

Called for a quote this morning and they had a technician out to my home on the same day. For one flat rate of $ 95, the tech was able to assess the issue and repair within an hour. The technician (Randy) was very polite and knowledgeable.
The nice thing about the way this company charges is that they ask for a flat rate, regardless of the time it takes to finish the repair, so long as parts aren’t required they only charge the flat rate.
Additionally, their rate was significantly less than another company I reached out to.
I’m one happy customer and will continue to use their services for future maintenance and repairs.
Thanks Randy!

I called and talked with the Office Manager Suzanne. She was very helpful in describing the pricing and setting up an appointment. Their Senior Technician Randy Thomas showed up to my house in Victorville on time. He took my commercial Life Fitness CT-​9500HR apart and used his equipment to diagnose the problem. He fixed the problem and had the part that my machine needed on hand. My machine went from being unusable to running like new. Like any honest mechanic he left the bad part with me and I could see that it was clearly damaged. I even priced the part online and found that I was not over charged for the part. I also feel that the amount I was charged for labor was very reasonable. I am very happy with the work and the pricing I recieved from this business.

I first called Foothill Fitness Equip in Glendora after they didn’t show up for my appointment. I got a second call from another person to reschedule, that never worked out. It was a week of me calling an no one ever calling me back… you get the point. I was really upset and went back on Unilocal and found Denuar. I emailed them Saturday night and Monday got an email and phone call, oh and an appointment for same day! I got off of work came home for my appointment and wallah! treadmill fixed!

Randy did a great job. He quickly assessed what was wrong with the treadmill, fixed it, then told me everything that was wrong with it so I’d know how to maintain it in the future. Thanks!

Randy was great. He was the third repairman to come to my house to evaluate what was wrong with my treadmill. The first guy from Fitness GT spent 5 minutes with me and told me I needed a new belt. Charged me $ 300 and never came back or returned phone calls
The second guy from AK Treadmill told me I needed a new belt and wanted to charge $ 470 plus labor and tax. They still charged me $ 120 to spend 5 minutes on the machine to tell me I needed a new belt.
Randy came over after I told him I needed a new belt and he was going to charge about half of what the other guys wanted. He looked at the machine and said I just needed belt lube and that the machine was in great condition. Charged me $ 95 for the service and I couldn’t have been happier.
Thank you Randy. You are one of the few honest ones left.

My NordicTrack treadmill was in need of a running pad adjustment, along with some additional maintenance.
I was more than happy with the maintenance Denuar performed on my machine.
I will definitely call them again for any future problems/​maintenance.
My machine now runs perfect, almost like new :-)
I highly recommend their services.
Happy Huntington Beach customer!

Been having these guys work on my treadmill for about the last 5 years. Super convenient having them come to the house and their prices are low. I would recommend them to anyone who is looking for equipment repair!

Great service, came to my home and figured out the problem, got the parts and fixed my machine. It’s been a couple if weeks and my machine is «running» great :)