D’Oasis Car Wash

After the rain we had I had to was my car. I came to D’Oasis carwash and used my debit card. I was pretty quick at cleaning everything and getting everything done in a good amount of time. By the time I turned off the switch to end my session the monitor stated that I would be charged $ 4.50. I thought $ 4.50 not bad, HOWEVER, I received a text message saying I had just been charged $ 10.00 for my wash. Which was a surprise because their machine had stated that they would only be charging $ 4.50 to my card. So because of the lie i was pretty upset. if i knew they would have automatically charged $ 10.00 to my card i would have taken my time until my $ 10.00 was used up. So if you plan on going here use cash if you don’t want to be charged the full ten, or better yet go to a different location, the staff is just a bunch of teenagers who sit around and do nothing.
ps. this place really needs to post up a sign that says there will be an automatic $ 10.00 deduction when using a card. its just another way of taking your money without you knowing it. especially when their monitors tell you you’ll be charged a lesser amount.

Came here for a quick rinse. Wrong idea. The machines are horrible and don’t use the credit card swipe cause that’ll just charge you 10 bucks automatically even if you use it less than a minute or so but it doesn’t tell you that. When you figured it out already you just wasted 10 bucks just to rinse your car. Never coming back. This place is a scam.

this place sucks! don’t waste your time & money here! young kids running the place with bad attitudes hanging out with friends! equipment is always busted n broken! the chemicals they use leave your car looking worse than the way you brought it in after it dries! take your car or truck to another spot business who actually cares about how cars get cleaned! never again here! i’ve told everyone i know!

I will not be back. I went to wash my truck… I have an avalanche. and had opened my tail gate and was taking off my bed cover, I like to wash each piece and scrub my bed. A guy came over to me and said the police were going to give me a $ 500 ticket for dumping. When i asked what he was talking about he said because I had my tail gate down. I told him to look and see there was nothing in the bed of my truck except a little beach sand (seriously a little bit of sand that came off beach chairs) he said it didn’t matter I was on camera and any bit of sand or dirt that I wash from my truck is considered dumping. Um isn’t that why someone goes to wash their vehicle? To get any dirt or sand off??? He continued to argue with me whike I put in my money. So by now i am angry but have already put in the 1^st 3 dollars. So I figure I might as well spray off my truck anyways. The timer said I had 4 minutes, but it actually only gave me 2 and a half. The spray soap also didnt work very well and the brush smellwd like mildew. The city was also there arguing with I assume the owner. I WILL NOT BE BACK.

This place is horrible! I have a car that is less than two months old, that I’ve taken it to other drive thru car washes and never had an issue. But when I took it this place a couple of days ago, it ripped my gas tank door off. I am 100% sure my gas tank door was closed when I pulled into the car wash. As I was sitting in the car wash I heard a strange noise, I checked both of my mirrors, didn’t see anything wrong, then remembered that I do not have an antenna, so I figured it was just a noise from the actual car wash. I drove straight home and parked in my drive way. The next day as I’m walking towards my car, i see that the gas tank door is gone! The gas tank is on the passenger side so I didn’t see it the night before. I attempted to call the car wash that afternoon, only to have the owner pick up the phone and immediately hang up, FOUR TIMES. Finally on the 5^th time he spoke. I let him know what happened the day before, and he stayed quiet. Finally after the awkward silence, he says, «I’m listening.» Then he says he’s gonna go see if he can find the part in his car wash and to call him back in 10 minutes. I called him back 10 minutes later and he, of course, didn’t answer. I left him a message, and asked him to please return my call. Four hours later, no call back. So I drove over there after work. He had apparently just left, and his son was there. I told him what happened, and his son tried to call him, but he did not answer, so his son left a message, letting him know why I was there. Then his son went over to the car wash I went through to look for my gas tank door, but he didn’t find anything. His son and I have the type of car, so we started talking about it, and how something like that could have happened. I saw that there are several cameras in various places, so I asked his son if those could be reviewed to prove that my gas tank door was on and closed when I drove in, and gone when I drove out. He said yes, that his father had access to that. Then he tells me to have it priced and then let his dad know how much it was. He said «if it’s a lot, I doubt he’ll pay for it. Maybe he’ll give you half or something. But just call him and talk to him.» The next morning I did that, then I called back. The owner answered and proceeds to tell me that he didn’t find my gas cap. I told him it was not my gas cap, it was the door, the one his son had called him about. Then he said, «oh yeah, I thought you were talking about the gas cap.» I explained to him what happened, AGAIN. That’s when he starts to give me about 3 different stories. First he says, that his insurance does not cover any damage to any vehicles, and says that people could start saying that their windshield broke, or that a windshield wiper snapped off, or that they slipped and fell, and he would have to pay everyone. He said all of that about four times. I explained that I wasn’t calling about any of that, that I was calling about a gas tank door that was CLOSED, when I drove in, and gone when I left. Then he says «well then it happened somewhere else.» I told him to review the cameras and he said they didn’t work. Then I told him that his son said he could review them and he said he only had cameras there to «review vandalism». And then he says that someone must have tried to steal my gas and that’s why my door wasn’t working properly. Then he starts talking to someone else and says he has to go. This place SUCKS. DON’T EVER GO HERE. THEY ARE DISHONEST AND THE CAR WASH WILL DAMAGE YOUR VEHICLE.

I came here based on a good rvw saying how picky he was with car washes… me too! I thought. No way is that guy picky. It’s a PISS POOR automated wash, left my car full of spots, rims dirty, water spots, I paid $ 8 & options were 8, 10 & $ 12, save ur $$ AWFUL WASH! $ 2 vac on top of it! Took it to another car wash after this, paid $ 8 again & got my car the wash it shoulda had originally at this ripoff place. AWFUL AWFUL AWFUL WASH & price vacuuming option! D– grade

To be honest I’m very impressed I’m very picky where I take my vehicle. We’ve all been to those establishments where the car wash chemical has been diluted or the hoses are broken leaking water or when you try to vacuum something you have no suction because there’s duct tape everywhere. With this facility I’ve been here multiple occasions and every time has been above satisfactory there’s always an open bay because they’re so many. The chemicals are thick and smell nice when they’re on your car. Most of all I like washing my car myself and this establishment is just the place. I spend about $ 5 and it gets me 10 minutes which is more than enough time I bring in my vehicles or offroad Vehicles and they even have an upper deck with stairs so you can get all the way to the top of an 8“lift and still leave cherry’d.
Keep up the goodwork D’Oasis id hate to leave

Encountered faulty equipment in Bay 2 & horrible customer service. After attempting to navigate a non-​working display and walking to get the attendant he told me to not use the tire cleaner feature & offered me 25 cents. This is while my time continues to run. Told him I needed that particular feature & asked to have credit transferred to a working bay. He said no, offered me one quarter again, walked back to his car, sat down, and smirked at me. He then took pictures of my car as I left and gave me dirty looks. I left with a dirty car & the worst car wash experience ever. I actually felt like this attendant was looking for a physical confrontation. If you see a his car, avoid stopping or expect rudeness and attitude.

Sucks. Save your $! Did not remove any bugs or gunk from my car. Blower did not take dry my car. I had to do it manually! Also the attendant was sitting in her yellow car texting her friends and talking on the phone. NEVER COMING HERE AGAIN. I’ll drive to corona or norco where I can pay the same price, get a REAL CLEAN CAR and get free vacuuming. $ 2.00 for 4 minutes is a rip off.