Genuine Techs Inc.

great customer service and even better tech service… been using them for over 15 years and counting… never had an issue or disappointment with them … recommend them to everyone and now this is their new mechanic

Two years ago I checked on Unilocal to find a good mechanic in my area. The shop I normally go to was so busy that they couldn’t work on my car for 3 – 4 days. I was very happy with my previous shop. Since that time I have used GT Auto. The reason I keep coming back is from my initial impression on bringing my Acura RDX in for a brake check. Bin checked them and said they were fine and didn’t charge me. Since then both of my kids’ Hondas have been serviced there with good and reasonable results. As a single female it’s important to take your car to a trustworthy mechanic. This is the place! On this visit I had a «check transmission» warning light come on. Bin was able to take care of the fix quickly and cheaply (just a faulty switch) for roughly less than half of what the dealer would have cost me. Thanks Bin!

I was referred by a friend to fix front breaks at this location on a 2001 Chevy cavalier. The job was well done and at a good price. The only comment and not really a complaint is that they prefer and specialize in Hondas and Acura’s and the owner seemed unwilling to look into other issues with my vehicle. This place is great for only Hondas & Acura’s.

Ben in the Best. Fair priced and knows what he is doing. We’ve been coming here since 2007.

This was my first and last time at this auto shop. I normally go to a shop 5 doors down in this plaza but sadly it looks like they went out of business. I came to Genuine Techs Inc to get an oil change at 3:30pm. It took a while for anyone to come to the front office, but I guess that’s good cause they’re working? When Bin came to see me in the office, he signed me up for an oil change and I asked him how long it would take. He said 30 minutes. I thought great, and this is a great price for my oil change!
1) I came back at 4:30 after walking to get something to eat. Lady behind the desk is chatting with another customer, then asks me what I need. I ask her if my car is done. She looks at papers confused and says to me «it’s not done yet, come back in 10 minutes» then continues chatting with the other customer in the office about something not auto related.
2) come back in 10 minutes and she says, okay it’s done. Have you ever been here before? I say no, so she takes another 15 minutes to enter me into the system. She swipes my card, has me sign the paper AND THEN asks me for my ID. I asked for what? She said for your card. (In my head I’m thinking, you’ve already charged me. I’ve already signed. Why are you now asking me for my ID?)
For those 2 points being late, and being ridiculous, this place has lost 2 stars for me. It’s now 5pm and I’m heading home. An hour and a half for a 30 min job. Let’s hope they at least did good in changing my oil. The lights on my dash are off, for the moment.

I have been coming here since 2001, 2002… When it comes to honest service and honest opinions on what your car may need, then Bin and Winnie are your team! Whether I lived 15 miles from the shop but now live 29 miles from the shop, when my Honda need something serious, then Genuine Tech is the only way to go! For a shop that is a specialist in Japanese motors and doesn’t advertise? That should tell you something! I believe in customer longevity and I refer all of my friends and associates to the shop; I would recommend calling ahead of time to see what the wait is like — that would be my only heads up

Been coming here for 9 years for my honda prelude. Family has been servicing here for 13 years. Bin is the master of honda/​acuras. He has all the honda certificates and awards on the wall. I haven’t seen anyone as good. They really try to save you money by giving you options. All our cars have been running strong and we never went back for the same issue. I know for a fact they have over a thousand customers so it can get busy on Saturday but were all loyal to this shop and will always be coming back.

My family and I have been with them for several of years. We have tooken our vehicles here. Ben is honest and he’s a hard worker, very trust worthing. And trust me we have never had any problems with our vehicles. Very highly recommended! Very thankful that we have a really good mechanic!

Very good service, and friendly. I would give it a 5 but was a little irritated that I was told to come back in 2 hours only to find out that no work had been done on my car because the problem was not what they originally thought it was. I would have appreciated a call to let me know that I needed to come back earlier, other than that they were very honest.

Always great and friendly service every time I come here to get service on my 2011 Fit. Very understanding and always takes their time to explain EXACTLY what’s wrong and what will be done. Love it here. Love seeing the children as well. :)

Most honest mechanics around. I have used them for 10+ years. They are never trying to up-​sale you.
Bin and Winnie– family owned and they work their butts off. Bin is a genius at Hondas. I could give example after example of how many times he has helped us, my family and friends for reasonable fees and quality work.
Can’t go wrong here.

This place doesn’t need any more reviews, everybody who lives in the Corona/​Riverside area knows Bin is the best mechanic in town! I have been going to him since I was 17 (I’m 28 now). He helped me get my first car (a broken down CRX) to run and I have been going to him ever since! He has been more than fair on his prices and to the person below complaining about the diagnostic fee. EVERY mechanic charges a diagnostic fee! They have to otherwise everybody would just bring their cars to the mechanic for a free diagnostic. If it wasn’t for you, this shop would have a perfect rating – and, by all means, it definitely deserves one! These guys are the real deal, don’t trust anyone else!

AVOID THIS PLACE AT ALL COSTS! They are shady scam artists and really only care about cheating you out of your hard earned money! Had my Mercedes towed here after ALREADY diagnosing it had a bad starter. The tech, Ben, called me and said it would be $ 750 for a Mercedes starter and $ 450 for an aftermarket starter. I called to check prices and within minutes found a shop that was able to do the job for $ 200. When I called back to tell Genuine Tech that I was moving the car, they refused to release it unless I paid a $ 70 «diagnostic fee». What did they diagnose? I already told them it had a bad starter! When I pleaded with them to at least have a conscious and be fair — that they were gouging innocent people — they didn’t care. Shops like this should be shut down. AVOID!!!

I called them to get an estimate on an oil change for my car and that’s what I was charged when I came in. They are open until 7pm, unlike other places that close at 5pm. They’re a nice bunch and I didn’t get the vibe that they are trying to upsell me or swindle me like other places.

Great and honest place that takes time to explain to you what needs to be done and what doesn’t.
They are caring and will do a great job on your car!

Friendly, Honest, Reasonable, didn’t give it a 5
Star because its not a comfortable area to be waiting for more than an hour with uncomfortable chairs and no wifi connection to do some work! If you are looking for just oil change I guess its ok. But I would probably go somewhere else if something big happens.

Praise God!!!
This place by farrrr exceeded my expectations. Anyone that knows me knows that I tend to drive all the way from LA to Temecula for my car to be serviced directly at Acura (see my Acura — Temecula review as well) seeing as how I’ve been burned by other service places within the past.
(sighs…) upon hitting 100K miles on my TL the dashboard displayed some type of weird code «B14″, I believe it was and of course I was compelled to call my guy @ Acura who quoted me $ 1700 cotton picking dollars!!!
Hell to the no – was my 1^st response!!! Mind you, I know NOTHING about my car, I was led to contact my friend who owns a Beemer. He began looking for alternative places and stumbled upon Genuine Techs.
Praise God for this place!!! I contacted them and lucked out to speak w/​Bin (or is it Ben) who seemed to know more about my car than I did even prior to me even bringing it in. — This garnered my interest and established a definite „comfort factor“ between myself and this place and I thereon obtained an appt. only to bring the car in and be greeted by NAME!!!
For the record, Ben/​Bin is absolutely WONDERFUL!!! He quoted me a price ahead of time so as to prevent confusion (manifested normally by dealerships) and I was led to Doreen at the desk to complete my paperwork. Doreen, herself is nothing short of a saint. She went above and beyond to contact me when they found that my radiator cap was cracked and then made a 2^nd call back to me informing me that something was leaking and requested my permission to repair it.
I’ve had places in the past „claim that something was wrong“ and/​or fix it anyway or …“allege» that they were doing so, so it came as a total surprise when I went to pick up my car and saw the «old/​used» parts conveniently packaged at the front of my passenger seat. It’s one thing to hear about it however seeing is DEFINITELY believing and that stated, this place has now become the official alternative to my driving to the dealer!
Thanks again guys — you TOTALLY managed to make having my car serviced stress-​free!!!

Ever since my Honda Prelude ’99 has been serviced, Bin and Winny keep its history. Even the staff shows you what’s wrong with specific parts and how your car will run. Besides getting oil changes, describe in detail, and Bin and his staff will figure it out on the spot. You may be fortunate that a staff member will let you in the shop.
For all your Honda/​Acura needs, this is the spot to go to. And for a little entertainment value, from time to time, you may see their kids while they are at work. Still, they treat you like a true human being.
Reliable. Honest. Affordable. It is their mission after all.

Friendliest bunch here. Good honest mechanic. Been going here for over 10 years. They will tell you if you really need the service or not. They have been servicing all my vehicle and absolute happy with them.

Great Service, I have been a customer for almost 10 years and several Honda’s. they keep good records even if you do not. I recently had an estimate from a dealer for about $ 3500 worth of work (because the dealer is much closer to me) they did it for about $ 2100. Completed all work well and on time. Trust is hard to find in Auto Repair!